Forum Replies Created
-
AuthorPosts
-
April 4, 2019 at 10:54 pm in reply to: Autorotation not working for Fullwidth Easy Slider with self-hosted video #1087240
Hey jamesvid,
Can you show us what you have tried please?
Best regards,
BasilisHi,
Please create a different ticket.
Best regards,
BasilisApril 4, 2019 at 10:52 pm in reply to: Page Preview Error. Warning: preg_match_all(): Compilation failed: unknown … #1087238Hi,
Unofrutnately no – as error reporting will not show what is wrong and this should work.
Best regards,
BasilisApril 4, 2019 at 10:52 pm in reply to: Stylesheet of blog page breaks when add Gallery via advanced editor…. #1087237Hi,
What is the design changes needed?
Please provide a screenshot so we can understand the problems.Best regards,
BasilisApril 4, 2019 at 10:48 pm in reply to: using WPML, but the option "Copy Content From Italian" doesn't work. #1087236Hey allisio,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHi,
Seems that there are some stranges issues with the design to be solved.
Best regards,
BasilisMarch 31, 2019 at 7:25 pm in reply to: Difference of displaying self-hosted videos in post and page #1085152Hey Webkosmonaut,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisMarch 31, 2019 at 7:20 pm in reply to: How to change the top menu text color when scrolled down? #1085150Hey jcallaghan88,
What is your web site URL?
We cant help you if we cant see…Best regards,
BasilisMarch 31, 2019 at 7:11 pm in reply to: Contact submit button stuck on 'Authenticating' with Captcha v3 #1085148Hey nestormakhno,
Yes please provide us a backend detail
Best regards,
BasilisHey DROR,
The web site does not load – can you please check about that?
Best regards,
BasilisHey tijshensen,
Unfortunately those 2 are not supported from our theme :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad you got it shorted out.
Best regards,
BasilisHey asystentwsieci,
Can you please rephrase your question so we ca nunderstand the problem.
We are not 100% Sure that we understand.Best regards,
BasilisMarch 31, 2019 at 6:47 pm in reply to: Blog: When clicking on categories or tags display results in preview #1085128Hi,
You are welcome! :)
Thank you for your understandingBest regards,
BasilisHi,
Please ceate a different ticket.
Best regards,
BasilisHey sdigit,
Unfortunately that is how the browsers decide to load the icon. It is how they are designed, it is not something related to our theme.
Thank you also for the great feedback.
Best regards,
BasilisHi,
#top .av_inherit_color a {
font-size: 26px;
}
#top .av_inherit_color a:hover {
color: red;
}Try this. You can change the size and the color to what ever you need for you.
Best regards,
BasilisHey sonderdesigner,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHi,
Are there any custom CSS been added?
Best regards,
BasilisMarch 31, 2019 at 6:27 pm in reply to: Masonry behaviour if selected product category empty #1085121Hi,
Thank you very much for that.
Best regards,
BasilisMarch 31, 2019 at 6:23 pm in reply to: Font Awesome Shopping bag instead of Entypo Shopping cart #1085119Hi,
Please create a different ticket, I have removed your credentials from the comments for security issues.
Best regards,
BasilisMarch 31, 2019 at 6:20 pm in reply to: OG Datas and Preview of Images at Twitter and other Social Media Platforms #1085118Hi,
I understand but we cant debug the issue somehow. We need to know how those plugins are been hooke so we can be able to understand the issues.
Best regards,
BasilisHey jaimemerz,
What browser are you using?
Best regards,
BasilisMarch 30, 2019 at 7:34 pm in reply to: Background FIXED so that the info is scrollable over the top of the image #1084955Hi,
Yea, those effects do not work on mobile. They only are working on desktops :)
Best regards,
BasilisHey thosterman,
If you change theme, does it work?
Best regards,
BasilisHey paso70,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Nah, there is no difference where ever you fill better it is the best way :)
Best regards,
BasilisHi,
Unfortunately if you cant use this one, you would need to hire someone to help you faster.
Best regards,
Basilis -
AuthorPosts