Page 59 – Support | Kriesi.at – Premium WordPress Themes

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April 14, 2019 at 4:01 pm in reply to: Conflict between Constant Contact Form plugin and page editor #1090644

Basilis
Inactive Moderator

Hi,

Thank u very much for the update!

Best regards,
Basilis

April 14, 2019 at 4:01 pm in reply to: Portfolio Content not visible in Menu #1090643

Basilis
Inactive Moderator

Hi,

Unfortunately not yet. Not a lot of what we can do for helping you out right now.

Best regards,
Basilis

April 14, 2019 at 4:01 pm in reply to: portfolio item image zoom #1090642

Basilis
Inactive Moderator

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

April 14, 2019 at 4:00 pm in reply to: Portfolio: Single-Entry-View with list of all assigned categories #1090641

Basilis
Inactive Moderator

Hi,

Thank you very much for letting us know – we appreciate it.

Best regards,
Basilis

April 14, 2019 at 3:57 pm in reply to: Search Work only in Home #1090640

Basilis
Inactive Moderator

Hi,

What you are asking is outside from our Support Policy but still Victoria is doing the best to help out as much as possible.

Best regards,
Basilis

April 14, 2019 at 3:51 pm in reply to: Newsletter widget in footer #1090639

Basilis
Inactive Moderator

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

April 14, 2019 at 3:50 pm in reply to: Bug with animated Masonry Gallery #1090638

Basilis
Inactive Moderator

Hi,

Thank u very much for the feedback

Best regards,
Basilis

April 14, 2019 at 3:50 pm in reply to: Problem with the layerslider on large screens. #1090637

Basilis
Inactive Moderator

Hey MW,

That is how you have added the image to resize and the option for the image resize to be this way.
Unfortunately if you do not edit the CSS code, there is not a lot of other stuff that u can do.

Best regards,
Basilis

April 13, 2019 at 7:26 pm in reply to: Permalink: Doppelte Ordnerstruktur #1090438

Basilis
Inactive Moderator

Hi,

Again – thank you very much for helping out.

Best regards,
Basilis

April 13, 2019 at 7:23 pm in reply to: Default font reset after save action in theme setting wpml #1090437

Basilis
Inactive Moderator

Hi,

Not sure for the issue.
Could you maybe try contact WPML team and see what they have to say?

Best regards,
Basilis

April 13, 2019 at 7:04 pm in reply to: WPML Translation Management problems with avia layout editor #1090432

Basilis
Inactive Moderator

Hey logmedia,

If that happen after the plugin update, please consult the plugin developers.

Best regards,
Basilis

April 13, 2019 at 7:03 pm in reply to: Congratulations! Enfold made it to our Top 15 WordPress Themes of 2019 List #1090431

Basilis
Inactive Moderator

Hey Tarazi Mehmood,

Thank you for sharing, we appreciate it.

Best regards,
Basilis

April 13, 2019 at 7:02 pm in reply to: Submenu in two columns without using mega menu #1090429

Basilis
Inactive Moderator

Hey okibln,

Have you tried use a plugin for example like Uber Menu?

Best regards,
Basilis

April 13, 2019 at 6:56 pm in reply to: footer columns menu #1090427

Basilis
Inactive Moderator

Hi,

Happy you got it shorted out! :)

Best regards,
Basilis

April 13, 2019 at 6:56 pm in reply to: Need urgent help. Faulty Layout and Error Messages #1090426

Basilis
Inactive Moderator

Hi,

Thank you very much for the update – we appreciate it a lot.

Best regards,
Basilis

April 13, 2019 at 6:55 pm in reply to: excerpt on Masonry not working. #1090425

Basilis
Inactive Moderator

Hi,

Can we do changes, do u have a backup?

Best regards,
Basilis

April 13, 2019 at 6:55 pm in reply to: Color word menu before burgermenu #1090424

Basilis
Inactive Moderator

Hey Sascha,

This is the class:
.header_color strong

you need here to add a color: value.

Best regards,
Basilis

April 13, 2019 at 6:54 pm in reply to: mailchimp API key – cannot connect to server #1090423

Basilis
Inactive Moderator

Hi,

LKet us know how it goes

Best regards,
Basilis

April 13, 2019 at 6:50 pm in reply to: Text not in line #1090422

Basilis
Inactive Moderator

Hi,

Sure, let him message us and lets see what we can do :)

Best regards,
Basilis

April 11, 2019 at 6:28 pm in reply to: Add product custom field in product grid #1089664

Basilis
Inactive Moderator

Hey (Email address hidden if logged out) ,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

April 11, 2019 at 6:26 pm in reply to: White bar on header top #1089662

Basilis
Inactive Moderator

Hi,

Yea, seems that Edge is not supporting this because of it been a later technology.

Best regards,
Basilis

April 11, 2019 at 6:01 pm in reply to: Google Maps Problem #1089655

Basilis
Inactive Moderator

Hi,

Can you explain what do you mean approved by theme options?

Best regards,
Basilis

April 11, 2019 at 5:59 pm in reply to: LayerSlider for computer vs mobile #1089653

Basilis
Inactive Moderator

Hey treemango,

Yes, you can copy those settings and paste their CSS output.
This could make things work out.

Best regards,
Basilis

April 11, 2019 at 5:45 pm in reply to: EDIT link for ALB pages? #1089641

Basilis
Inactive Moderator

Hey Gitte,

I have asked Nikko to check this out for you :)

Best regards,
Basilis

April 11, 2019 at 5:34 pm in reply to: Big Preview Multi Author Blog Formatting #1089635

Basilis
Inactive Moderator

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

April 11, 2019 at 7:24 am in reply to: Exclude custom post type from Masonry #1089421

Basilis
Inactive Moderator

Hey julieott,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

April 11, 2019 at 7:20 am in reply to: Receiving the following error when attempting to apply recaptcha #1089418

Basilis
Inactive Moderator

Hey bigwavebusiness,

Can you please try upload the theme again, by using FTP?
This should fix the issue.

Best regards,
Basilis

April 11, 2019 at 7:16 am in reply to: Video autoplay and video display #1089415

Basilis
Inactive Moderator

Hi,

Thank you for your patience.
I did loaded your web site, on my iPhone and I could see the videos loaded and playing just fine.
how are you testing?

Best regards,
Basilis

April 11, 2019 at 7:15 am in reply to: Updates Frequency #1089413

Basilis
Inactive Moderator

Hi,

Yes, we have discussed internally this process and there is an idea for us to work on this post.
Thank you very much for putting also your ideas inside! :)

Best regards,
Basilis

April 10, 2019 at 6:58 am in reply to: Text not in line #1088989

Basilis
Inactive Moderator

Hi,

Have you posted to the Author, that we are advertising his compatibility which now not work?

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 1,741 through 1,770 (of 17,695 total)

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