Forum Replies Created
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Hey Oliver,
Can you please post in English?
Best regards,
BasilisHey Matt,
Please upload the code to somewhere like pastebin, so we can manage see the code right.
Best regards,
BasilisHi,
We still need to work this out. We are compatible with Yoast so it is something else – could you update to our latest version which is pushed out today?
Best regards,
BasilisHi,
U have been hacked :)
Best regards,
BasilisHey tzaroban,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisMay 8, 2019 at 9:59 pm in reply to: stars & number of reviews below title – single product page using adv editor #1098650Hi,
Why not you try convert this as a shortcode and then import it?
Best regards,
BasilisHi,
Where can we see the code you are using for the tracking?
Best regards,
BasilisHi,
What you mean what happens?
Best regards,
BasilisHi,
Could you please let us know your question in English?
Best regards,
BasilisHi,
No, it should not look on the desktop.
We are using technology that resize the elements based on browser so on mobile browsers it works fine. This is why the issue is happening on this element, because it is based on JS.Best regards,
BasilisHi,
This is not happening from our theme.
This has happen only on your web site because you are having issues into it.Best regards,
BasilisMay 8, 2019 at 9:33 pm in reply to: Trouble with Private Vimeo Videos showing up. One does, others do not. #1098628Hi,
Thank you for been open.
Also let us know if there is a way for us to get a reply from Vimeo.Best regards,
BasilisHey keribird,
What is the page that we can see the event plugin so we can understand the issue and provide the correct CSS?
Best regards,
BasilisHi,
Can you please try clear your cache – it should be working fine.
Best regards,
BasilisHi,
There is no solution on this from our side. This is browser behavior.
Best regards,
BasilisHi,
I do not see any problem on the Console – can you try open your page on Icognito and afterwards try to edit and switch code?
Best regards,
BasilisHi,
have you regenerated the file and re-uploaded it?
Best regards,
BasilisHi,
Can you tell us which code are you using?
Best regards,
BasilisHi,
Can you please check your php version and your database size if it is full?
Best regards,
BasilisMay 6, 2019 at 8:40 pm in reply to: Can I use the style of the layout builder in my custom plugins? #1097820Hi,
We have asked Kriesi to come and give his input.
Best regards,
BasilisMay 6, 2019 at 8:39 pm in reply to: Show Product thumbnails under each product on Shop or Category Page #1097819Hey adotopanuga,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisMay 6, 2019 at 8:39 pm in reply to: Show one variation on shop page/archive page instead of entire variation #1097818Hey adotopanuga,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Michael,
This is happening when you resize the screen, but what is happening if you load the page from your mobile phone? it is looking correctly, right?
Best regards,
BasilisHi,
Have you cleared cache?
Best regards,
BasilisHi,
And all work as should?
Best regards,
BasilisHi,
This can be an issue because of IE. What does it happen with other Browsers?
Best regards,
BasilisHey Rose,
The theme is not available any more, because we have removed it and we do not support it any more.
Best regards,
BasilisHi,
Use (Email address hidden if logged out) but please post the credentials here for us.
Best regards,
BasilisMay 6, 2019 at 8:00 pm in reply to: mark and quick css not working on small screen (mobile and desktop) #1097803 -
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