Forum Replies Created
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Hi!
Have you tried disabling the plugins and activate one by one, as Vinnie suggested?
Cheers!
BasilisHey!
Remove it, there is no problem on that.
But please, also check if that does not solve the issue, then there is something wrong with the pluginRegards,
BasilisHi AirstreamCoach!
You are adding the caption as shown in screenshot here – http://i.imgur.com/MS8D01f.png
and it does not work?Please confirm to us and if so, please provide us access to your wordpress site, so we can see the issue
Regards,
BasilisHey!
which icons do you need?
Please give us the icons so we can help you make it work.THanks a lot
Regards,
BasilisHey!
If you want to do it that way, we can help as much as possible thne, for sure
What have you left to be worked on?Best regards,
BasilisHi momomany!
You can upload the file to Media Librady and then create a link and link to that file
WordPRess does allow that, so you are safe!Best regards,
BasilisHi themeforesttony!
We will do give it a look, but please provide us some time so we can find the issue.
Thanks a lotBest regards,
BasilisHey!
can u please update enfold to the latest version and try again?
Thanks a lotBest regards,
BasilisHi!
Please do not post multiple messages, cause the message goes to the end of the page.
Can u please disable plugins and give it a try?
Also some links give error of external videos and scriptsRegards,
BasilisHi swmims!
Everything is possible, but that would need a lot of work to be done.
You can contact one of our Customization Contractors, who will help you out with the process.
Let us know if we could do anything else, regarding our theme
Best regards,
BasilisHey!
We are sorry but we do not test with all those plugins.
Although the issue with WordFence is intrested so can u please also poke the Plugin developers, if they can help with it, while we also check it?Thanks a lot
Best regards,
BasilisHey!
Please try re-uplaod again, seems that the files have not been uploaded properly, for us to assist tou as much as possible!
Regards,
BasilisHey hdpcr!
Please do share for us the page and maybe some directions of exactly colors border etc u want to make, wit sizes and all, so we can provide the correct CSS.
Thanks a lot
Best regards,
BasilisHi
Glad you are satisfied.
We will be happy to assist you further with it, if we canThanks a lot for your patience and time
Regards,
BasilisHi!
please before your username add skype:username
and give it a try if it works like what you needBest regards,
BasilisHi hdpcr!
Yes we can provide some CSS to make it work.
Please provide us a link to that page, so we can assist you furtherBest regards,
BasilisHi!
can u please clear your cache – disable all plugins – and try again?
Thank you
Best regards,
BasilisHey!
And the syntax errors are because we upload files.
We went over our normal support to assist you, so uploading files takes time and we have had to do it 2 different times to make it workCheers!
BasilisHi!
I have been uploading files, and your hosting provider throughs 503 error while uploading, so have to reconnect again and again.
Have u changed ftp access?Best regards,
BasilisHi
We are re-uploading all the files to solve the issue,
We are really sorry for the delayCheers!
BasilisHi ycoleman31!
I just loaded your web site and I can see a background imagd there is that correct?
Regards,
BasilisHey!
can you please confirmed you clear cache and it is not visible?
I just tried with my firefox and seems to be working just fineCheers!
BasilisHi!
Please updatet the site to latest version
There is also one more screen for asking a username / password for us, before manage to access site, if update does not work we need access there also.Regards,
BasilisHi noseatbelts!
Glad you did, but please do not delete the content of the tickets, so others can also read the solution, if they need to! :_)
Thanks a lot for your understanding
Best regards,
BasilisHi Ottograf!
Please try clear your transients
https://wordpress.org/plugins/artiss-transient-cleaner/first to check if that fixes the issue
If the envato updater is not working, please do the process manually.Regards,
BasilisHi!
I just tried the file uploading and after my file got upload, the buttons got dissapeared.
http://awesomescreenshot.com/0bf5sc1pb5Best regards,
BasilisHi RobertCare!
I have added our German Speaking supporter to the task, he will assists as much as possible
Cheers!
Basilis
