Forum Replies Created
-
Posts
-
Hi dainfo!
There is an issue, that Kriesi has worked and the new version of our theme, will be released later today.
Thanks a lot for your time patience.Best regards,
BasilisHi!
Please feel free to let us know the issue with NextGen Gallery and a way for us to help you further.
Thanks a lot
Regards,
BasilisHey!
Yigit reply, is how we do handle things.
WHat you need to do is outside the main scope of our Support Policy and I am afraid not a lot we can do about that.Please consider to hire a freelance, to help you with a solution/.
Thanks a lot for your understanding
Best regards,
BasilisHey!
Please do remove the code and try the solution Vinnay Suggested.
That way, we can provide a clean and solid solution for you.Thanks a lot
Regards,
BasilisHi!
Happy you got it solved and we appreciate reporting back to us.
Thanks a lot for your understanding and patienceBest regards,
BasilisHey!
You can always suggest a new feature here
so Kriesi can review and based on the interest, to include into an upcoming release.
Please let us know if we can help you further
Regards,
BasilisHi antdesign01!
There is no conflict as it seems, there is just not the proper CSS for the element.
Add the following CSS#top .main_color input[type=”tel”] { width: 80%; }
and let us know if that will fix your issue.
Thanks a lotRegards,
BasilisHi!
No you do not need to change resolution.
You can upload and then install a plugin from the list, which will help you optimize the images size.Please do let us know if we can help you further
Cheers!
BasilisHey pixel2data!
No, unfortunately this is not possible due to a bug (or tbh it’s more a limitation) of the get_next_post()/get_previous_post() function – see: https://kriesi.at/support/topic/is-it-possible-to-create-two-completely-seperate-portfolios
Cheers!
BasilisHey!
That is a customisation of the theme, which we do not support as part of our Support Policy.
What we can help you with, is to provide a Back to Top Button.Let us know if that will help you at all.
Regards,
BasilisHi manchust!
Please go to theme settings and do the selections for the Templates you need it to have.
Please let us know if we an help you furtherThanks a lot for your understanding
Best regards,
BasilisHey!
Please follow the instructions that are been provided, we are afraid there is no other solution for that.
Thanks a lot for your understanding
Cheers!
BasilisHey!
Can you please disable the cache you have acrtive, clear the browser cache after and check again?
That will most probably solve your issue as it seems you are not loading it properly.Cheers!
BasilisHey LP-Media!
Please follow the instructions here: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/
and let us know if that issue will be solved.Thanks a lot for your understanding
Best regards,
BasilisHey mdmllc!
That can be an issue with the server and your hosting php memory limit.
Can you please ask your hosting company to increase it to 256M and let us know if that will work?Thanks a lot
Cheers!
BasilisHey slyxster!
That is an issue with the uploaded pack it seems.
Can you please provide us backend access also so we can send the ticket to kriesi and he gives a further look?Thanks a lot
Best regards,
BasilisHi!
That can be a CSS issue based on Surface.
What browser you are using there. Microsoft Edge or something else?Thanks a lot
Cheers!
BasilisHi travel2unlimited!
When I go to a destination
I see flags and a map, that is not correct?
Should it be something else?Cheers!
BasilisHey!
That is most probably because the browser can not get lower to center the value properly ( the anchor ) so it looses the position.
As thta is something browser based, there are not many thing we can do there, I am afraid.Please let us know if we can help you further and we would love to do it.
Regards,
BasilisHey!
Can you please ask your hosting provider to increase your php memory limit to 256M and let us know if that will solve your issue?
Thanks a lot
Cheers!
BasilisHey Sal!
As the reason for having a forum, it is to keep a nice conversation for the users but also share the solutions,
would be really nice from your side to post the solution so some others can benefit!We would appreciate a lot for your input1
Regards,
BasilisHi seanbain!
It seems that the issue is something related to WPML.
I am sorry but we can not locate the issue.
Please do ask their support to provide some assistance, and if it is something related with the theme, we would love to help further.Thanks a lot for your understanding
Best regards,
BasilisHey StefanMayrhofer!
Please make sure to ask your hosting provider, to increase the php memory limit to 256M and try again.
Let us know if that solved your issue.Thanks a lot
Regards,
BasilisHi!
That would need to add a custom class to it and add a CSS Class also.
Example:.custom_button {
background: #000; }do let us know if we can help you further.
Regards,
BasilisHi!
Have you also followed step 1 and 2 or just pasted the code?
Please do follow all of Vinay steps.Thanks a lot
Regards,
BasilisHey!
You can use a plugin and duplicate an existing page and just change what areas you need.
That can work out for you.Let us know if we can do anything else
Regards,
BasilisHi!
You can help enfold been better by suggesting features here
Do let us know if we can do anything else for you
Best regards,
BasilisHey!
@cnorthey can you please show us a link to your phpinfo so we can see the memory limit?
That will help us define a little bit.Thanks a lot
Cheers!
BasilisHey!
You can have the update message not been visible, going to child theme style CSS and change the number of the version of the style to 100000
Let me know if that small hack will work properly!Regards,
BasilisHi jakobnorris!
Yes that is possible, but you need to contact the WooCommerce support to provide you with the know how.
We do not offer support for issues not related to our theme.Please contact them and if there is something we can do from our side, we will be happy to.
Regards,
Basilis
