Hi williamsommer!

Please ask your hosting provider to increase php memory limit to 256M and let us know if that will solve yiour issue.

Thanks a lot

Best regards,
Basilis

Hey rnitsch!

Please update your code

@media screen and (max-width: 1024px){
.rob_menu, .rob_desktop {
display:none!important;
}
}

and let us know if that will solve yur issue

Cheers!
Basilis

Hey!

Glad you got it short out.
Please feel free to let us know if we can do anything else for you, we will be happy to help!

Cheers!
Basilis

Hey Hosanna_eV!

That is the correct place.
as it is weekend, our support is a little bit slower.
But – We will do get to it and we will do assist you as soon as possible.

Thanks a lot for your understanding

Cheers!
Basilis

Hey jusupof!

The code is been placed dynamicaly inside a CSS file as Kriesi has designed it and it stores everything in there.
What is been added to that file, it is also been overwriting any default styling.

Let us know if we can do anything else

Cheers!
Basilis

Hey!

That is an element that we use for Kriesi web site only and – at least for now – Kriesi wants to keep it that way.
We do understand that it is visual something really nice, but it is also what makes our site Unique!

We do appreciate your understanding

Regards,
Basilis

Hi Julien!

Can you please provide us a link of your web site, so we can give it a look and see what is wrong?

Thanks a lot

Regards,
Basilis

Hi mstorm85!

That is an escape of characters, which can not be done into that type of table, I am afraid.
Can you try a plugin like TablePress if it does accept that type of characters?

We would really appreciat.

Thanks a lot

Regards,
Basilis

Hey!

I am sorry you feel that way.
I have honestly spend time to read your tickets and I can for sure tell you that they need time to be done and they are not simple customisations ( you also seen that on the ticket that Yigit Helped you ).
The results, to be like that needs time and there is no easy way to handle it.

If you need to have it fixed as per your client request, you have to either hire a freelance, or open a feature request cause right now it is not a BUG or a problem that many users have asked.

We do respect all of the requests and support tickets, again I appologise if I made you felt by anyway harmed.

Best regards,
Basilis

Hi!

There are no changes, that would block the changes to to the theme.
If you contact the SumionMe Guys, what they have told you? Noah is a really good guy, I am sure he will be able
to help you as good as possible!

Thanks a lot

Best regards,
Basilis

Hey!

Please feel free to let us know if we can do anything else for you!

Best regards,
Basilis

Hey!

Happy we could help.
Please feel free to let us know if we can do anything else for you.

Regards,
Basilis

Hi!

Please add to your CSS

.main_color .avia-content-slider .slide-image { display: none !important }

And let us know if you need anything else.

Regards,
Basilis

Hi Michael!

As I said to the other topics, we do not do such customisations.
As your customer reuest them, feel free to hire someone who will be able to help you with such issues.

Thanks a lot for your understanding

Cheers!
Basilis

Hey Michael,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis