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October 9, 2016 at 10:21 am in reply to: Enfold Child: remove shop_single, shop_catalog, shop_thumbnail in functions.php #697035
Hey!
Happy you got it short out.
Please feel free to let us know if we can do anything else for you.Thanks a lot
Cheers!
BasilisHi!
What you look at, is the responsive view.
As Enfold is generating the CSS into responsive, that is the resulted page.
To get a different view or something look different, you can always hire a freelancer who will be able to help you with your issues.Let us know if we can do anything else for you.
Regards,
BasilisOctober 9, 2016 at 10:03 am in reply to: How to remove "Pages" in sidebar from default content? #697033Hey!
You can modify the sidebar from Appearance -> Widgets.
Let us know if we can help you with anything else.
Cheers!
BasilisHey alex5252!
I have loaded your web site with my iOS and I can see the same background image.
Please disable any active cache, which will help you solve the issue.Thanks a lot
Cheers!
BasilisHey!
First of all, thanks a lot for purchasing our theme for third time and you do find Enfold easy for your client needs.
I am sorry you can not find a better reply or an easier way, but what you do request is a bit strange request also
and for us the best guide to get it forward.We hope we can help you more with an other request.
Thanks a lot
Cheers!
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Sadegh!
Happy you got it resolved, but we would please appreciate not to delete messages, as forum is been scanned from other users also
when they have a same problem.It is nicer to just post the reply, so others can also be helped!
Let us know if we can do anything else to help you out.
Regards,
BasilisOctober 9, 2016 at 9:37 am in reply to: Masonry Gallery: Last gallery on page not loading with UHD-Resolution #697026Hey MrDroos!
That is happening because the elements are visible on the scroll, so on your page it is not scrolling.
You are right that the effect should be triggered in a different way, when visible.Please do submit that as a feature request, so Kriesi can review it.
We appreciate your understanding.
Thanks a lot
Regards,
BasilisHey!
You can use the following class
.mfp-arrow, which also has .mfp-arrow:hover and .mfp-arrow:focusand you can change the color to those classes.
Let us know if we an do anything else for you.
Best regards,
BasilisHi!
Please also remember to rate our theme at ThemeForest!
It really help us a lot to get further with the development.We appreciate your time and patience
Regards,
BasilisHey troupdim!
You can use a single image element, which will do help you create that type.
It is the easiest way to make it happen and easier for you to maintain.Let us know if we can do anything else
Regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisOctober 7, 2016 at 9:32 pm in reply to: Remove Space and Line on Top of One Page & Between Elements on One Page #696728Hey!
Please feel free to let us know if we can do anything else for you.
We would also appreciate if you could rate our theme at themeforest, which is realy great for us.Thanks a lot for your understanding
Best regards,
BasilisHi,
Unfortunately it would require quite some time to debug and find the issue why it is not sending, so I am sorry to tell you that this is not covered by our support.
However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)Best regards,
Basilis-
This reply was modified 8 years, 10 months ago by
Basilis.
Hey!
IE8 has been abadoned from Microsoft and that is why there might be issues.
Microsoft only supports Internet Explorer 10 and Edge browser their selfs and they do push updates to browsers
so everyone updates to a higher browser.It will be also tough for us, to manage do any fix, when there is no support from Microsoft.
We do hope you understandRegards,
BasilisHey cipriana!
That is an old php version and WordPress plays better from 5.7 and up.
Please do update php and let us know if that saves your issue.Thanks a lot
Best regards,
BasilisHey sjidesign,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
BasilisHi!
You would need some JQuery to do that, to make those type of modifications.
Please consider to hire a freelancer, who will help you do that.Thanks a lot
Best regards,
BasilisHey!
Thanks a lot for sharing the code, we do appreciate it a lot.
Please feel free to let us know if we can do anything else for youRegards,
BasilisHi!7
Add this does offer an option to use their plugin as a shortcode?
You can do ask them and if they do, you can import it inside, so you can use their code.Let us know if we can do anything else
Best regards,
BasilisHi cpetroff1321!
Do you have Yoast SEO plugin active, or any other plugin that is aactive and might be hooking into the breadcrumbs?
Thanks a lot for checking it, let us know and we will dig further to the issue
Regards,
BasilisHey!
I could not reproduce the issue.
Can you give a step by step guide or at least a screenshot?Thanks a lot
Best regards,
BasilisHey wethinkwinwin!
Please try upload the files through FTP file and that will do fix your issue.
Thanks a lot for your understanding
Cheers!
BasilisHi!
– To make it better for usability, so changes take place and also a live preview.
– That is how WordPress works and takes place on features. It generates all the available sizes.Thanks a lot
Cheers!
BasilisHi kilimats!
Please contact the plugin developer, who will be able to assist you with the issue.
It is something that is outside from our control.Thanks a lot for your understanding and patience
Best regards,
BasilisHi!
Thanks a lot for sharing the solution, we really appreciate it.
Please do let us knwo if we can do anything else for you
Regards,
BasilisHey!
The domain in the google console is not properly.
Please go ahead and fix it, and everything will work properly.Thanks a lot
Best regards,
BasilisHey!
Thanks a lot for letting us know, i will do close it now.
Best regards,
BasilisOctober 6, 2016 at 8:03 pm in reply to: Error: Saving didnt work! Please reload the page and try again #696160Hi!
Can you please check the setting folder options, what status it has and what CHMOD?
Please do and let us know if we can help you
Regards,
BasilisHey Lusiernaga!
We have reported those tickets also, so they can help you as soon as possible.
Thanks a lot
Regards,
Basilis -
This reply was modified 8 years, 10 months ago by
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