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Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisJune 26, 2019 at 4:30 pm in reply to: I cannot Preview Advanced Layer Slider after update wordpress #1113653Hi,
You can download it from FTP and put it down on your computer.
Best regards,
BasilisHi,
Have you might hide them on mobile?
Best regards,
BasilisJune 26, 2019 at 3:53 pm in reply to: Blank Strip at the top of page and Favicon isn't what I've set it as #1113641Hi,
Because you have put it on a wrong position or not copied all the code correctly.
You can change this try copy it again and maybe the issue is fuxed.Best regards,
BasilisHey Taryn,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey armourcreative,
Do you have enough posts, so it can show the pagination?
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey SeBaCODEAWAY,
What hve you tried? Give us some details please.
Best regards,
BasilisHi,
Basically this means that you have been hacked.
Best regards,
BasilisHey jacobedgren4,
Yes, this is because there is padding between the paragraph.
Can you show us a screenshot on how you want to make it?Best regards,
BasilisHey Maryb,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisJune 26, 2019 at 3:07 pm in reply to: Put GDPR checkbox & text under submit button not before – how? #1113623Hi,
WPRocket provides a list on the settings page, I have noticed this previously with all the JS files that you can work on them.
Best regards,
BasilisHey thaihand,
Have you added any plugin lately?
Best regards,
BasilisHi,
Thank you for your understanding, we appreciate it.
Best regards,
BasilisHi,
That is how it is designed, do you mainly want to change it?
Best regards,
BasilisHi,
Sorry for the delay
To understand those links are inside the content – is this correct?Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisHey KaJoHa,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisJune 24, 2019 at 9:07 pm in reply to: Sort Options only for [Blog Beiträge] and not for Magazine #1113014Hey rosarot,
By magazine you mean the element, right?
Can you show us the page u are usijng it so we can understand. Is everything on the same page?Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisJune 24, 2019 at 8:58 pm in reply to: Assistance required to update Enfold from 4.4.1 to 4.5.7 please #1113006Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisHi,
Yes if there is an update on this file.
But remember to do keep a backup.Best regards,
BasilisJune 24, 2019 at 8:54 pm in reply to: N°3 – notification update extension dashboard but no update disable #1113004Hi,
thank you for your understanding, we appreciate it a lot!
Best regards,
BasilisHi,
This cant be a problem because the code that Vicky is sharing should work on both versions.
Best regards,
BasilisHi,
After I do 1-2 clicks I also get a message that site is down.
Best regards,
BasilisHi,
Unfortunately no, we do not have a list for this.
Basically we are following the structure that Google Suggests.Best regards,
BasilisHi,
Yes, the issue here is that your php memory limit ( or something else ) expires and we cant see it.
Best regards,
BasilisJune 24, 2019 at 8:37 pm in reply to: Put GDPR checkbox & text under submit button not before – how? #1112995Hi,
WP Rocket is giving a list of them, is that correct?
Best regards,
Basilis -
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