Page 375 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 11,221 through 11,250 (of 17,695 total)

← 1 2 3 … 374 375 376 … 588 589 590 →

Author

Posts
January 14, 2017 at 9:28 am in reply to: Avia Builder – Button link not working #733497

Basilis
Inactive Moderator

Hey!

Yes, Kriesi is working on that to get it shorted!
Thanks a lot for reporting it, we do appreciate the patience

Cheers!
Basilis

January 14, 2017 at 12:07 am in reply to: Woocommerce – Advanced Layout Builder for products is not working #733384

Basilis
Inactive Moderator

Hi marketingjumpking!

We will do reply there, please do not open double tickets.

Thank ou veru much

Regards,
Basilis

January 14, 2017 at 12:07 am in reply to: Social icons in mobile menu #733383

Basilis
Inactive Moderator

Hey!

Please do not post double times in a ticket.
It goes last and we can not review it properly.
We are going through all tickets carefully and we try to manage them all.

What you need to do would require some customisation and the best case scenario is to hire a freelancer to help you.

Thank you very much

Cheers!
Basilis

January 14, 2017 at 12:04 am in reply to: Mobile view of the transparent header: I can't see texts, menu and social icons. #733379

Basilis
Inactive Moderator

Hey Gailson!

Can you please share us your web site?

Thank you very much

Best regards,
Basilis

January 14, 2017 at 12:03 am in reply to: Import: One Page Portfolio Demo doesnt work #733378

Basilis
Inactive Moderator

Hey!

Please ask your hosting provider to increase your php memory limit to 256M and let us know if that will solve your issue.

Thank you very much

Regards,
Basilis

January 14, 2017 at 12:02 am in reply to: WISIWIG Editor not working for the Editor permission #733377

Basilis
Inactive Moderator

Hi Lol5tar!

Can you please reupload your theme through FTP and let us know if that will work?

Thank u

Regards,
Basilis

January 14, 2017 at 12:01 am in reply to: using a custom single-CTP.php page for a CPT I have added #733375

Basilis
Inactive Moderator

Hey acscreativenew!

can u please provide us ftp access in the private section?

Thank u

Cheers!
Basilis

January 13, 2017 at 11:28 pm in reply to: LayerSlider WP mysteriously stopped working on some pages #733362

Basilis
Inactive Moderator

Hey!

Thanks a lot for replying back, we do appreciate it a lot!
Please feel free to let us know what else we can do for you.

Thank u

Best regards,
Basilis

January 13, 2017 at 11:23 pm in reply to: Blog Post Comment Checkboxes do not align properly, and look worse on mobile #733358

Basilis
Inactive Moderator

Hi!

Happy we could help!
Please do remember to rate enfold, it real help us a lot!

Thank you very much

Cheers!
Basilis

January 13, 2017 at 11:14 pm in reply to: Image caption overlay text duplicated in content #733353

Basilis
Inactive Moderator

Hey Tomzilla!

It is happening because of the cache you have in the web site.
Something gets a bit wrong.
If you remove it, everything is fixed.

Let us know if you need anything else.

Cheers!
Basilis

January 13, 2017 at 11:07 pm in reply to: Ajax Portfolio Slideshow Transition to fade instead of slide #733346

Basilis
Inactive Moderator

Hi dustingrof!

Can u please share us your web site, with the change done?

Thank u

Regards,
Basilis

January 13, 2017 at 10:59 pm in reply to: Nesting Accordions? #733345

Basilis
Inactive Moderator

Hi mattnystrom!

Thanks a lot for using enfold.
We are afraid that is not possible at all.

Please let us knwo if we can do anything else for you.

Thank you

Best regards,
Basilis

January 13, 2017 at 10:57 pm in reply to: Unit-price display / Grundpreisangaben falsche Darstellung #733344

Basilis
Inactive Moderator

Hi!

Can you please show us a screenshot of the problem, so we can be sure we located it properly?

Thanks a lot

Cheers!
Basilis

January 13, 2017 at 10:36 pm in reply to: Cannot upload enfold theme via FTP #733338

Basilis
Inactive Moderator

Hey mariasol3!

The files are not corrupted.
Most probably there is something wrong and you get a time out from your hosting provider and your settings at filezilla.
They have to help you support it and get a solution for it.

Let us know if we can do anything else.

Regards,
Basilis

January 13, 2017 at 10:07 pm in reply to: "load More" #733335

Basilis
Inactive Moderator

Hey Mihail!

Please install a plugin like ” Loco Translate ” and from there, you can load Enfold and translate the Strings that are required.
Do let me know if you have more questions.

Thanks a lot

Regards,
Basilis

January 13, 2017 at 4:04 pm in reply to: Need to change registered email address #733172

Basilis
Inactive Moderator

Hi!

I have searched with the email that you provided, but I couldnt find a user.
Can you please recheck the purchase who was registered at again please?

Thank u

Cheers!
Basilis

January 12, 2017 at 10:12 pm in reply to: mailchimp-form opening as lightbox #732857
Basilis
Inactive Moderator
Hey Taryn!

Please try it like that
```
function add_custom_script_second(){
?>
<script>
jQuery('.open-popup-link').magnificPopup({
  type:'inline',
  midClick: true
});
</script>
<?php
}
add_action('wp_footer', 'add_custom_script_second');
```
and do let us know if it works out for you.

Thank u

Regards,
Basilis
January 12, 2017 at 10:01 pm in reply to: Masonry Gallery Order and Sizing #732854

Basilis
Inactive Moderator

Hey allyson3!

That is a portfolio based grid, that generates with the custom post type portfolio.

Masonry Gallery

Will that work for you?

Cheers!
Basilis

January 12, 2017 at 9:54 pm in reply to: How to prevent the transparent header on mobile to transform into normal header? #732851

Basilis
Inactive Moderator

Hi L!

It will be really hard to help you if we can not see the page, we are sorry
Please feel free to create a ticket for us, when you upload the page live and we will be happy to help.

Thank you

Regards,
Basilis

January 12, 2017 at 9:53 pm in reply to: Portfolio Element – Activating Sorting Events from Different Button #732850

Basilis
Inactive Moderator

Hi dvdlevinson!

To your links, add the following data-filter=”shoulder_sort” based on the category, so shoulders_short or video_short
that will make it work most probably.

Try it and let us know

Cheers!
Basilis

January 12, 2017 at 9:49 pm in reply to: Font Resizer Plugin Not Working in Enfold #732849

Basilis
Inactive Moderator

Hi 423creative!

It seems something is not going right, and it does not get the options.
I am prety sure that the plugin developer will develiver a solution.

Thank you very much for your understanding

Best regards,
Basilis

January 12, 2017 at 9:43 pm in reply to: Shop Categories plugin that works with Enfold & Woo #732847

Basilis
Inactive Moderator

Hi!

What you need is to have Shop Page, shows categories instead of products.
Can you please check your WooCommerce settings for that?

Thank u

Regards,
Basilis

January 12, 2017 at 9:10 pm in reply to: Changing theme details inside style.css #732837

Basilis
Inactive Moderator

Hi mariasol3!

You can rename the theme info, from the header of style.css
but you will also need to change the folder name.
Even with that, please keep in mind, that someone with expirience, can locate the theme name.

Thank u

Regards,
Basilis

January 12, 2017 at 9:05 pm in reply to: appearance of image caption #732832

Basilis
Inactive Moderator

Hey Rio1,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

January 12, 2017 at 8:59 pm in reply to: Page builder not responding #732830

Basilis
Inactive Moderator

Hey!

Can you share us 2 examples, one with the code and one with not, so we can see why it gets generated like that?

Thanks u

Best regards,
Basilis

January 12, 2017 at 8:45 pm in reply to: Display issue when using reCaptcha on page #732824

Basilis
Inactive Moderator

Hi!

I doubled checked, so we can be sure and it seems to be OK.
Feel free to open a new ticket if we can do anything else for you.

Thank you very much

Regards,
Basilis

January 12, 2017 at 8:22 pm in reply to: Import entries with sidebar #732823

Basilis
Inactive Moderator

Hey!

If you import to one category, you can modify the single.php file, to check the category name and display a certain sidebar for that one.
Would that work for you?

Regards,
Basilis

January 12, 2017 at 8:19 pm in reply to: Picture Action in my galery is lost #732822

Basilis
Inactive Moderator

Hey!

Have you added any custom code regarding the images to your CSS?
Can you please let us know that?

Cheers!
Basilis

January 12, 2017 at 8:06 pm in reply to: Order posts by custom field #732817

Basilis
Inactive Moderator

Hey patrickmueller,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

January 12, 2017 at 12:11 am in reply to: Website / Slider not responsive on Enfold theme #732390

Basilis
Inactive Moderator

Hi AnaIlic!

I did checked the web site and the slider behavour is responsive
WHat is the issue you are actually dealing, can u show us how you want it to be?

Regards,
Basilis
Author

Posts

Viewing 30 posts - 11,221 through 11,250 (of 17,695 total)

← 1 2 3 … 374 375 376 … 588 589 590 →