Page 360 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 10,771 through 10,800 (of 17,695 total)

← 1 2 3 … 359 360 361 … 588 589 590 →

Author

Posts
February 14, 2017 at 11:02 pm in reply to: Contact form label color #747169

Basilis
Inactive Moderator

Hi!

thank you very much for letting us know.
Please feel free if anything else is needed to open a new ticket.

Thank you

Best regards,
Basilis

February 14, 2017 at 9:42 pm in reply to: Subscribers get HTML jibberish from advanced layout #747120

Basilis
Inactive Moderator

Hi JamesEisert!

We would love to help you
Can you please let us know where they appear and how?
We can not help if we do not have the informations required.

Thanks a lot

Regards,
Basilis

February 14, 2017 at 9:32 pm in reply to: Can I add multiple widgets to the header area? #747116
Basilis
Inactive Moderator
Hi!

Please try it as follow
```
add_action( 'ava_after_main_menu', 'pw_enfold_customization_header_widget_area' );
function pw_enfold_customization_header_widget_area() {
	dynamic_sidebar( 'header' );
	dynamic_sidebar( 'header-left' );
}
```
Let us know if there is anything else we can do for you.

Best regards,
Basilis
February 14, 2017 at 9:31 pm in reply to: CTA's (Buttons or Images) Replacing Secondary Menu #747115

Basilis
Inactive Moderator

Hey KellyKilgallon,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

February 14, 2017 at 9:08 pm in reply to: Menu below header fix #747105

Basilis
Inactive Moderator

Hi!

If we bring them closer, they will attach the logo.
I see both having the same distance at firefox.
We can do it, but can you please make sure you cleat your cache and check how they look?

Regards,
Basilis

February 14, 2017 at 8:39 pm in reply to: support #747092

Basilis
Inactive Moderator

Hey jeff!

Thanks a lot for contacting us.
We are working on every request and try to handle it as fast as it can be.
We are sorry if it looks like that.
I am sure someone will be with you as soon as possible to reply your requests.

We do appreciate your patience and we respect your time.

Thanks a lot

Regards,
Basilis

February 13, 2017 at 11:23 pm in reply to: Facebook VIDEO doesn't appear on Mobile Phone #746666

Basilis
Inactive Moderator

Hey!

You need to change the embeded url, to be like
you need to put https://m.facebook.com/video/video.php?v=xxxxx into iframe

That url, includes the m which you can use for mobile.

Let us know if we can do anything else

Cheers!
Basilis

February 13, 2017 at 11:20 pm in reply to: IE11 Doesn't work well with the template ! #746665

Basilis
Inactive Moderator

Hey!

I can not test on older version to be honest with you.
It is although a really strange issue, are you sure that it is not related to cache, on the old version?

Best regards,
Basilis

February 13, 2017 at 11:18 pm in reply to: Link Settings not displaying on Image options #746663

Basilis
Inactive Moderator

Hey!

@thomasdries please do create a second ticket, so we can help you.
Please add details of admin on private area, so we can review.

Thanks a lot

Regards,
Basilis

February 13, 2017 at 9:48 pm in reply to: Hide a layer in Layerslider when at 1300px #746636

Basilis
Inactive Moderator

Hey whdsolutions!

You can to hide one slide or one layer only?
Can you please make it a little bit more clear?

Regards,
Basilis

February 13, 2017 at 9:38 pm in reply to: Website not stuck on preloaded, when disabling preloaded no images load #746627

Basilis
Inactive Moderator

Hi nickp1234!

I just loged to your web site and it is loading fine for me.
Can you please check with other browser?

Thank you

Cheers!
Basilis

February 13, 2017 at 9:28 pm in reply to: Link back to my ENFOLD site from facebook #746619

Basilis
Inactive Moderator

Hey Paige!

Can you please disable any active plugins and let us know if that will solve the issue for you?

Thanks a lot

Regards,
Basilis

February 13, 2017 at 9:29 am in reply to: Embedding an iFrame Full Screen with maximum height #746247

Basilis
Inactive Moderator

Hi!

Your embed file does not have a selected height, so the color section has to also be full Height.
https://kriesi.at/support/topic/change-height-size-in-color-section/

Please check Josue reply here and let us know if it works out for you.

Thanks a lot

Regards,
Basilis

February 13, 2017 at 9:21 am in reply to: NEW Social Buttons and woocommerce cart button issue #746243

Basilis
Inactive Moderator

Hey!

Please remember to rate Enfold at themeforest, we really do need that.
Let us know if we can help you further by creating a new ticket.

Best regards,
Basilis

February 13, 2017 at 9:20 am in reply to: Sorting by custom_value_num is working only in current page. #746241

Basilis
Inactive Moderator

Hi!

Happy we can help.
Please feel free to let us know if we can do anything else for you.

Thanks a lot

Cheers!
Basilis

February 12, 2017 at 11:32 pm in reply to: Can't make a link for a button #746063

Basilis
Inactive Moderator

Hi!

We will do forward the issue to Kriesi, so he can add it to the development log and we can work on it.
Thanks a lot for your understanding

Best regards,
Basilis

February 12, 2017 at 11:18 pm in reply to: Animated Countdown not showing correct language #746061

Basilis
Inactive Moderator

Hi!

Thank you very much for updating us!
Please feel free to let us know if we can do anything else for you.

Thanks a lot

Best regards,
Basilis

February 12, 2017 at 11:15 pm in reply to: Error fetching content – please reload the page and try again + admin-ajax.php #746060

Basilis
Inactive Moderator

Hi EvilMuelli!

Thanks a lot for the detailed description
But we do miss the web site URL, can you please provide that also?

Thanks a lot

Best regards,
Basilis

February 12, 2017 at 11:05 pm in reply to: Testimonials – name tag #746058

Basilis
Inactive Moderator

Hey AnineOlsen!

Please add the following CSS

.main_color strong.avia-testimonial-name { padding-left: 100px !important; }

and let us know if it works for you

Best regards,
Basilis

February 12, 2017 at 10:58 pm in reply to: Custom Font #746055

Basilis
Inactive Moderator

Hey!

Please do not ” bump ” because it is actually going to the end and not staying at the top.
Can you provide us backend access so we can see how you added?

Thanks a lot

Best regards,
Basilis

February 12, 2017 at 10:56 pm in reply to: Background image in icon box #746053

Basilis
Inactive Moderator

Hey!

Thanks a lot for letting us know and updating it the post.
Feel free to let us know if we can do anything else for you.

Cheers!
Basilis

February 12, 2017 at 10:53 pm in reply to: How to underline menu items when hovering instead of background with color? #746052

Basilis
Inactive Moderator

Hi!

#top #avia-menu > li > a:hover {
background: transparent !important;
text-decoration: underline;
color: blue;
}

Where color: blue, change it with the color you have selected.
Let us know if it works

Cheers!
Basilis

February 12, 2017 at 8:44 pm in reply to: youtube lightbox on image and button #746029

Basilis
Inactive Moderator

Hey!

You can enable Custom CSS option to the buttons

Turn on Custom CSS Class field for all ALB Elements

and that will work to add the lightbox class.

Let us know if we can help you further

Cheers!
Basilis

February 12, 2017 at 8:39 pm in reply to: Can't make a link for a button #746024

Basilis
Inactive Moderator

Hey!

What should we see, I am sorry but I do not understand what is the problem.
Please try explain a bit, so we can understand what is not working with the buttons.

Thank you very muich

Best regards,
Basilis

February 12, 2017 at 8:31 pm in reply to: To hide a picture #746023
Basilis
Inactive Moderator
Hey!

If you check the page source, you will se at the tag, each page has it own pageID. Example:
page-2345

So, you can convert your code to
```
.page-2345 .hidden-image img { 
  display: none !important;
}

.page-2345 .hidden-image img:hover { 
  display: block !important;
}
```
let us know if you have any more questions

Best regards,
Basilis
February 12, 2017 at 7:50 pm in reply to: Relationship #746008

Basilis
Inactive Moderator

Hi rlogan2334!

Thank you for letting us know.
While Kriesi has the option selected to sell through Enfold for many reasons, we will do send him your request and if it is something he can do, will let you know.

We know you are a customer of ours who do use Enfold multiple times and we do respect that.

Thanks a lot

Cheers!
Basilis

February 12, 2017 at 7:38 pm in reply to: Move columns over layerslider #746005

Basilis
Inactive Moderator

Hey erwin_m!

When I added z-index: 999; on debugger it worked and moved it ontop of slider.
Maybe it is based on the value you added?

Cheers!
Basilis

February 12, 2017 at 7:16 pm in reply to: Linking problem #745996

Basilis
Inactive Moderator

Hey Nino!

Can you please provide us your backend details as private section so we can login?

Thanks a lot

Cheers!
Basilis

February 12, 2017 at 7:08 pm in reply to: Problems with API #745995

Basilis
Inactive Moderator

Hi!

If those with the issue are on the same server it can be something server related
Can you please check if curl and wp_remote_get are enabled to the server.

Thanks a lot

Best regards,
Basilis

February 12, 2017 at 7:05 pm in reply to: Enlarging Font Size – Product Meta #745994

Basilis
Inactive Moderator

Hi So Evolve!

Please add to your Custom CSS

.main_color .product_meta { font-size: 16px !important; }

and let us know if that solves the issue for you

Regards,
Basilis
Author

Posts

Viewing 30 posts - 10,771 through 10,800 (of 17,695 total)

← 1 2 3 … 359 360 361 … 588 589 590 →