Forum Replies Created
-
AuthorPosts
-
Hi sanderson513!
Are those Sermons, different Post Types?
Other is Audio, Other video etc?Regards,
BasilisHey Gerry!
Thanks a lot for buying Enfold and be a client of us, we do appreciate it a lot!
To contact us, you have to register at the forums and you will use your Licenses to do the managment
After that, you can raise any question.Regarding your SEO issue can you let us know exactly what you tried and did not worked?
Thank you very much
Regards,
BasilisHey!
Happy we acn help.
Please feel free to let us know if there is anything else we can help you with, by raising a new topic.Thanks a lot
Regards,
BasilisHey!
Can you please provide us backend access so we can quickly change it for you?
Please make sure before, there is a child theme in place so we can work on it.Thank you
Regards,
BasilisHey!
Please do put the code live and let us know so we can see the issue and help
Best regards,
BasilisHey!
Fixed it for you.
Please clear your cache and let us know if that works.Feel free to post a new question if you need anything elkse
Cheers!
BasilisHi Alberto Páez!
The best solution is to get a new license and use that one for your self and to maintain the site.
That way, you have no issues at all and no problems.Let us know if you will face any issues and we will be happy to help
Best regards,
BasilisHi!
Please add site to maintenance mode and provide backend access
We will try do the rest.Thanks a lot
Regards,
BasilisFebruary 23, 2017 at 8:19 am in reply to: Changing the "check out" text in the small cart widget in top right of page. #750853Hey!
Install a plugin called ” Loco Translate ” and use it to target all the words
If you still not be able to translate it, let us knowRegards,
BasilisFebruary 23, 2017 at 8:13 am in reply to: custom preview images in elegant blog's grid and single autor #750852Hi!
Thank you very much for contacting us.
What is your native language speaking?
Maybe we do have someone in the Support who can help like that!Also asked someone else to take a look at the topic, which might be easier to understand.
We appreciate for your patienceBest regards,
BasilisHey!
Most probably files need to get uploaded again through FTP.
But – you can always edit WP_DEBUG to false, to have it work.
https://codex.wordpress.org/WP_DEBUG
Let us know if we can do anything else.Best regards,
BasilisHi kghorbani!
Thanks a lot for contacting us.
To assist with such issues, we do need a link of your web site.
Please do provide it for us, so we can be able to help you further.Thanks a lot
Best regards,
BasilisFebruary 23, 2017 at 7:48 am in reply to: Make h2 an h1 in full-width image slider only on home page? #750844Hey!
The only easy way is to use some JS for that.
En example
http://stackoverflow.com/questions/240467/how-do-i-change-an-element-e-g-h1-h2-using-jquery-plain-old-javascriptwhere if you can not do it by your self, you can always try hire someone to help you with it.
Let us know if we can do anything else.
Regards,
BasilisHi!
Thank you very much for do letting us know!
WP-Rocket has also worked out some of it compatibility with Themes that are Top in their area, like Enfold.
Thank you!Regards,
BasilisHey!
Happy we can help!
Please feel free to let us know if there is anything else we can do for you!
Thanks a lotRegards,
BasilisHi!
Can you please add private details with backend access so we can review the code please?
Thank youBest regards,
BasilisFebruary 22, 2017 at 9:20 pm in reply to: HELP!!! I have not yet had a response to my header issue. #750672Hi jolynndeal!
Sorry for the delay, but double posting is making all the rest of the posts go even slower.
Please do be patience so we can manage all the que as fast as possible.
Will do reply at your first questionWe do appreciate it really much.
Thank yuRegards,
Basilis-
This reply was modified 9 years, 2 months ago by
Basilis.
Hi!
That has nothing to do with our theme.
It is basicaly something of your WordPress installation – which we can not be sure where is located.
It is better to consider hire a freelancer, to help you with your process.Thanks a lot
Regards,
BasilisHi miratrix!
That one is a trick and does require to try 3-4 more different ways to try.
Best is to consider hire a freelancer, who would be able to help you with the hole process.
Thank youBest regards,
BasilisFebruary 22, 2017 at 8:03 pm in reply to: HELP ASAP – I added some code that has taken down my site! #750638Hi!
Go to your Settings from dashboard and from there, you can select the way you want it to be visible.
Let us know if it worksBest regards,
BasilisHi!
Please also add the following
.avia-testimonial-image img { border-radius: 0px !important; }
and let us know if it works
Cheers!
BasilisHey!
I can see Yigit been a great assist.
I will do forward him the ticket again, so he can give it attenton.
We appreciate any patience.Best regards,
BasilisHey Natesh!
Can you please show us that page, so we can see it live and try to identify the issue?
Thank you very muchRegards,
BasilisHi BPC!
Add to your custom CSS
.main_color .onsale { margin-top: -250px !Important; }and let us know if we can do anything else for you.
Best regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisFebruary 22, 2017 at 7:07 pm in reply to: Custom thumbnails not changing after regenerating? #750604Hey!
If you crop an image then you should not re-generate it, as it gets back to the normal if you do it.
Try it again and let us knowBest regards,
BasilisHi!
Can you provide me with FTP also?
I think I have located the problem and I can help your hosting provider also, if you can help me.Thank you
Best regards,
BasilisHey nwcm0819!
Can you please provide us links of your topics.
Also – are you a member of our forums?
We provide supprot to registered members and we do try to see all the tickets.
The only explanation can be that your post has many replies of you inside and been drived to the bottom.A link would be much helpful.
Regards,
BasilisHey!
Thank you for your feedback!
Please also remember to rate Enfold at themeforest!
It really help us a lot to get better!Thanks a lot
Best regards,
BasilisHi!
Happy we can help.
Please feel free to let us know if we can do anything else for you by creating a new ticket.
Consider to also rate Enfold at themeforest, it will really help us a lot!Thank you very much
Regards,
Basilis -
This reply was modified 9 years, 2 months ago by
-
AuthorPosts
