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Hey!
Yes that answer is up to date and valid.
Please feel free to create a new ticket, if you need something else.Best regards,
BasilisHey!
Happy you got it fixed.
Please feel free to let us know if there is anything else we can do for you.Thank you
Cheers!
BasilisHi!
Please follow the steps here
and let us know if that goes somewhere.
If not, please create a new support ticket and add your credentials and your web site, so we can be able to take a look.Thanks a lot
Cheers!
BasilisHey endeavorstudios!
Thank you for reporting that.
We will do work and we have notified Kriesi for the need that is required regarding accessiblity and how people ask it.
He said he will do take a look and try to fix the issue for the users.Thank you for your understanding.
Regards,
BasilisHey!
I loaded your web site and even the menu is not loading fine ( it seems to be cutted to middle and things not fill inside ).
Please remove any modifications that are not working properly, so we can be able to work on something else and not have to try figure out, what can causes conflicts or thing not working properly.Thanks a lot
Best regards,
BasilisHi thorntonp72!
Thank you very much for using Enfold.
Please take a look here
https://docs.woocommerce.com/document/configuring-caching-plugins/and let us know if that works out for the issues you are having.
Thanks a lot
Best regards,
BasilisHey solidvapor!
We do have the Parallax Option ( that is that one also ).
Have you tried to re-create the effects and it did not worked out for you?Can you show us what done til now, so we can guide you?
Thanks a lotCheers!
BasilisHey!
Happy we can help.
Please remember to take a moment and rate Enfold at Themeforest, it would be much appreciated.Thanks a lot for your time and patience.
Cheers!
BasilisHi alexandervellguth!
That is a strange issue ( what it does to the sidebar ).
We do not offer support with 3rd party plugins, but we can ofc take a look at the issue.Could you please give us a link to your web site so we can try see the problem and if we can help somehow?
Thanks a lot
Best regards,
BasilisHey!
Thank you very much for letting us know and updating.
Feel free to create a new ticket if you need something else in the meantime.Thanks a lot
Regards,
BasilisHey Martin!
Thank you very much for contacting us, we do appreciate it a lot.
What you describe is possible through WooCommerce yes or you can try a plugin like
https://wordpress.org/plugins/gigpress/Enfold can for sure help you make the page managments and anything else you might need.
Let us know if we can help you with anything else.
Thanks a lot
Regards,
BasilisHi!
As a quick update ( for the google refering also )
WPRocket Team has worked with us and we have identify an issue, that Kriesi is going to solve on next release.Thanks a lot for your understanding
Regards,
BasilisHi Josh!
Thank you very much for contacting us and for picking to use our theme, we do appreciate it a lot.
What you can do is to purchase a license for each client.
If you do that, you are completely covered from our side.It does not matter where you want, each client should just have a different license.
Thank you very much for your understanding
Regards,
BasilisHey Diana !
Thank you very much for your kind words.
Enfold will for sure be something you can use and we do have many clients of that type, already.1. You can use as many languages as you want, we have the option for translation
2. Yes, you can connect any social media network
3. Yes, you can make a landing page and we have compatibility with MailChimp
4, You can do that, but you will also need any plugin to help you out.Any payments go through Envato / Themeforest, as we sell there:
http://bit.ly/wp_enfoldlet us know if we can do anything else for you.
Regards,
BasilisHi!
Please do not post inside your topic
it gets it last the the line and ofc we miss it.Your issue is with cache. Add the following to Custom CSS
#wrap_all {
overflow-y: scroll;
}and let us know if the issue is been fixed.
Thanks a lot
Best regards,
BasilisHi Ronen Sin!
Thank you very much for your patience and understanding.
We go through all the tickets and we will do reply at your also, for sure.Thank you very much.
Regards,
BasilisHey!
You can try something like the following
.avia-layerslider .ls-inner div { background: rgba(2,2,2,0.5) !important; }Feel free to let us know if it works as per your requirment
Cheers!
BasilisHi John!
Thank you very much for contacting us.
What Enfold Supports, is forms with Mailchimp as integration.Option forms, should be used as plugin and that is the best advice we can give you, because the option is to be secured that you can change
if they are not supported any more, if you need an other way of integration or more abilities ( yes, those options are for plugins ) you will be abl to change fast.Let us know if there is anything else we can help you with.
Best regards,
BasilisHi!
Happy we can short it out.
Please do remember to rate our theme, if you need anything else.Thanks a lot
Regards,
BasilisMarch 10, 2017 at 7:42 pm in reply to: Enfold shows different version to the actual one installed #759103Hey!
Thank you for your update, we do appreciate it.
Regards,
BasilisHi rickyporco!
Thank you very much.
I do see the menu into 3 columns / mega menu. Which feature does not work, can you try give us some more info?Thanks a lot
Regards,
BasilisHey Alcadis!
Thank you very much for using Enfold.
Please do contact the plugin provider to help you with the issue.
it is something related to the plugin and not a lot we can do for it.Thanks a lot for your understanding
Regards,
BasilisHi!
Add the following to your CSS
#mobile-advanced li > a::before { content: none !important; }
let us know if it works or you need anything else.
Cheers!
BasilisHey!
One by one the issues, else we can not solve them properly.
@media only screen and (max-widht:767px) { .responsive #top #wrap_all .container { text-align: center !important; } }Let us know if that one works out as should.
Thanks a lotRegards,
BasilisHey Matthew!
Thank ou very much for contacting us.
I just tested the form and I took a reply” Your message was sent successfully. Thanks. ”
when testing from the browser success message, so seems everything is fine.
Regards,
BasilisHi Neil!
Thank you very much for contacting us.
What you can do, is to create a membership like web site and that will allow you to sell products under specific ways.You can use some third party plugins to do that, or if you can not get a solution, you can always try hire a freelancer to help you further with that type of modifications.
Best regards,
BasilisHey mikebackhouse!
Thank you for contacting us.
You can try use something like
http://www.wpbeginner.com/wp-tutorials/how-to-find-and-remove-unused-shortcodes-from-wordpress-posts/which could guide you to find the pages.
Not sure if it will work but the logic seems to be valid.Let us know if we can help you with anything else related to our theme.
Regards,
BasilisMarch 9, 2017 at 11:02 pm in reply to: Recreate Single Portfolio: Full Slider with video lightbox demo #758618Hey!
Here are the shortcodes used on that page
http://pastebin.com/S5uZtzG0You can give it a look and copy it as per what you like.
Let us know if that is helpful.
Also – we do try to take care of all the tickets as fast as possible, we are sorry if you see others do get replies faster.Best regards,
BasilisHi!
If you create a different installation, which from start will have only Enfold, does it work for you?
Can you try it?That way, we can also find out if the issue is on the current installation or it can be something server related.
Thanks a lot
Best regards,
BasilisHi!
Yes, can you please increase memory limit to 256M and give it a try again?
Thanks a lotCheers!
Basilis -
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