Forum Replies Created
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AuthorPosts
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May 4, 2017 at 10:51 pm in reply to: Spam coming through a contact form that I don't appear to have #788109
Hi,
That is something related with your server been blacklisted.
There are not a lot of stuff we can do from our side for that issue we are afraid.Best regards,
BasilisHi,
The Enfold Loop filter
https://github.com/DevinVinson/enfold-child-docs/blob/master/includes/loop-index.phpPlease take a look here and let us know if it guides you at all.
Best regards,
BasilisHi,
Please check the documentation I have provided.
What you need to do, if you read ALL the article, is yo place those at wp-config and nothing to do with settings.
if you are not sure how to do it, better consider hire a freelancerBest regards,
BasilisHi,
I tried the custom CSS I have suggested and it works fine.
Not sure where the problem is, have you placed it properly to Custom CSS field?Best regards,
BasilisMay 4, 2017 at 10:43 pm in reply to: Startsite footer and color sections scaling, Parallax Layer Slider #788100Hi,
The color field resizes based on the actual size of the content, when you resize the elements inside only, that is why it bugs like that.
A proper solution is to go ahead and do that for color section and all the elements one by one or use some JS to make it happen properly.I would suggest to consider hire a freelancer who will be able to help you out with the process.
Best regards,
BasilisHi,
Please try the following
@media screen and (max-width: 769px) { #top div .av-dark-form input[type='email'] { border-color: #C59C5F !important; border-width: 1px !important; background-color: #ffffff !important; }}Let me know if it does any difference, as pseudo element
Best regards,
BasilisMay 4, 2017 at 10:39 pm in reply to: Height of text block in color section (no parallax on mobile) #788098Hi,
You can increase the padding from 20 to something else, and it will do fix your problems.
Best regards,
BasilisHey concoa,
Can you please provide us examples of those pages and access to your web site, so we can take a review?
Best regards,
BasilisHi,
Yes, that is the site cache.
Your browser cache, on your local machine?Best regards,
BasilisHi,
Would u mind turn off protection, so we can work please?
Best regards,
BasilisHi,
Please provide us with the staging area, so we can take a look there.
Thank you
Best regards,
BasilisHey kswebdesign,
Enfold is using Advanced Layout Builder and not Visual Composer, so please use that and not VC, so we can have the proper results.
Thank you
Best regards,
BasilisHi,
I have tried and I have the same issue – from Greece
Best regards,
BasilisHi,
Please send us the URL that are not working, not the screenshots.
Best regards,
BasilisMay 3, 2017 at 9:48 pm in reply to: Woocommerce 'Pay' button for failed subscription renewal orders gives 502 error (in customer login) #787425Hey dhevans,
Please take a look regarding 502 error
https://www.lifewire.com/502-bad-gateway-error-explained-2622939From what I guess based on the errors, they are more related to the subscription / membershp plguon
Best regards,
BasilisHi,
The username is wrong from me, can u check please?
Best regards,
BasilisHi,
So is that fixed?
I am sorry your reply as not clearBest regards,
BasilisHi,
Can you please make sure that .htaccess file is generated and the permitions on it, are 775?
Thank u
Best regards,
BasilisHi,
There are many modifications at the theme as I can see, which do make all those issues.
Nothing of that happen on a clear installation.You would have to hire someone to help you nail the things down one by one.
Thank you
Best regards,
BasilisHi,
Please convert to
[av_testimonials style='slider' columns='2' grid_style='' interval='5' font_color='' custom_title='' custom_content='' admin_preview_bg='']
[av_testimonial_single src='' name='John Doe' subtitle='Evil' link='http://' linktext='']bla bla[/av_testimonial_single][av_testimonials style='slider' columns='2' grid_style='' interval='10' font_color='' custom_title='' custom_content='' admin_preview_bg=''][av_testimonial_single src='' name='Jane Doe' subtitle='Evil' link='http://' linktext='']
bla bla blub[/av_testimonial_single][/av_testimonials]let us know if it works properly
Best regards,
BasilisHi,
Yea I guess that is because our filter is a bit different from what you are using at the web site.
Best regards,
BasilisMay 3, 2017 at 8:35 pm in reply to: Have permanent update is available icon for pkugins but no updates there #787378Hi,
Thank you very much for keeping us updating and provide those insights.
We will do our best to make sure we fix as many things as possibleBest regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisMay 3, 2017 at 8:28 pm in reply to: Spam coming through a contact form that I don't appear to have #787372Hi,
Please do keep us updated with the issues.
Thank youBest regards,
BasilisMay 3, 2017 at 8:27 pm in reply to: Image Lightbox is not working when image is within a Grid Row #787371Hi,
Maybe you do need to add some custom HTML & CSS to modify the view and bring it to your needs.
I think that the best case scenario is to consider to hire someone who will be able to help you with everything.Best regards,
BasilisHi,
The issue is that the bullet points are there, but hidden behind the image
To have that worked out, you just need to add some padding to the bullets through CSS and it will fix the problemBest regards,
BasilisHi,
Parallax effect does not trigger properly, when small screens, because the option to scroll with finger is not making the parallax triggering properly.
We hope you understand that.Best regards,
BasilisHey matrixmeridian,
If you install Contact Form 7 plugin and do some tests, does it work properly?
Best regards,
BasilisMay 3, 2017 at 8:15 pm in reply to: customize the mobile menu to be : logo+search icon+cart icon+menu icon #787358Hi,
Have you tried the code provided and it did not worked out?
Or what you did?Also please note if you need quicker help, best is to open your support ticket
Best regards,
Basilis -
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