Forum Replies Created
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AuthorPosts
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May 15, 2017 at 9:13 pm in reply to: Fullwidth slider, testimonials, and masonry gallery not displaying at all #793505
Hey Emma1202,
We do appreciate for updating us.
Thank you very muchBest regards,
BasilisMay 15, 2017 at 9:11 pm in reply to: WPML don't show Fullwidth Easy Slider & Fullscreen Slider on translated page #793504Hey Designweb,
That is because there are no sliders on the Translated content, so they are not visible.
You need to duplicate / recteate trhemBest regards,
BasilisHi,
I am still not getting in, I get a redirect.
IF you need faster support, you can always remove the redirect it will help us to help you.Best regards,
BasilisHi,
Can you disable all of the WordPress plugins that are related to cache?
Best regards,
BasilisHi,
Please try the following
and let us know if it solves your issues.
Thank you very much
Best regards,
BasilisHi,
That might have changed as it is old, but it is not also upodatable.
There might be a solution to extend the class with some JS, but the best case is to hire someone who will be able to help you out.Best regards,
BasilisHey ronaldclauss,
The way to do that, is to hire someone who will be able to help you with the customizations.
Let us know if there is anything else I can do for you.Best regards,
BasilisHey Raul Peixoto,
I am sorry not sure or worked before with that plugin.
There is a combination I have recently tried with Enfold&
Give it a try and let us know how that will go for you.
Best regards,
BasilisHi,
Please contact the plugin developer to help you regarding the popups, because we are not sure how we can help you properly with that.
Thank you for your understanding
Best regards,
BasilisHi,
If you disable WPRocket cache, the issue will be solved.
Best regards,
BasilisMay 15, 2017 at 8:00 pm in reply to: problem with page design after editing and saving tranlation page #793476Hi,
We are happy you for it short out.
Please feel free to create a new ticket, if we can do anything for you regarding our theme.Best regards,
BasilisHi,
Happy we can help
Please feel free to let us know if there is anything else we can do for oyu.We appreciate your time and patience
Best regards,
BasilisHi,
Kriesi is doing last checks for the next version
We appreciate your patience and understandingBest regards,
BasilisHi,
Do let us know if that solution works out for you.
Best regards,
BasilisHi,
Andy will be with you soon, we appreciate your understanding and patience
Best regards,
BasilisMay 15, 2017 at 7:30 pm in reply to: How to add the Search Button to the main Menu with full functionality #793463Hi,
The menu can not work as a shortcode the way you used it.
https://kriesi.at/support/topic/move-search-icon-to-secondary-menu/Here is an example, how moving to top bar works, to help you guide further on the customization.
Best regards,
BasilisHi,
Happy we could help.
We would also appreciate if you can take a moment to rate our theme at themeforest!
We would really appreciate it!Best regards,
BasilisMay 15, 2017 at 6:38 pm in reply to: WooCommerce-Problem: Nothing View of the Shop-Categories on the Shop-Site #793455Hi,
We are sorry but there is no such option right now we are afraid.
We will although pass it through to Kriesi and see what we can do.
We appreciate your understanding.Best regards,
BasilisMay 15, 2017 at 6:31 pm in reply to: Avia Layout Builder deletes formatting – and a "simple" line break Problem #793454Hi,
Then the best case scenario is to consider hire a developer to help you out, as it is where our support policy ends
Best regards,
BasilisHi,
That is a bit outside from our support policy.
We would suggest you hire a freelancer who will be able to help you with the problem better.We hope for your understanding.
Thank you very much
Best regards,
BasilisHi,
It seems there is an issue with the plugin
Do you mind contact the plugin author to help you out, we can not be sure where the issue is locatedBest regards,
BasilisHi,
Well, @Guenni007 is complete right, we do need it so we can help you!
Thank you very much
Best regards,
BasilisHi,
Try install the following plugin
and let us know if it solves your issues.
Best regards,
BasilisHi,
I have tested the files they are icons, u have not converted to a font as I can see
Best regards,
BasilisHi,
We appreciate that a lot.
Thank you for your time, patience and understandingBest regards,
BasilisHi,
You would need to re-upload the site through FTP.
That will do fix your issues as seems you do have an old versionBest regards,
BasilisMay 13, 2017 at 8:00 pm in reply to: Woocommerce Product page layout when using WisdmLabs Custom Product Boxes Plugin #792781Hi,
I think that this is the only solution as you suggest it.
I am not sure that it is something been asked before to be honest.
Maybe you can also do some JS to target based on number, example the first 3 or using a :nth selector.Best regards,
BasilisHi,
What product slider are u using there?
Have you done any custom CSS?I load it and I can see that there are 2 each time on top and then 3 below, so most probably it is something from the CSS or any JS that is conflicting
Can you disable the plugins as a test please?Best regards,
BasilisHi,
Please unlock the site so we can be able to work on it.
Best regards,
BasilisMay 13, 2017 at 7:22 pm in reply to: Woocommerce + Enfold (mobile) – "email adress" and "phone" not selectable #792768Hi,
What mobile device and browser are you checking, can u tell us?
Best regards,
Basilis -
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