Forum Replies Created
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AuthorPosts
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Hi,
Instead of is_product use is_single with the product id and let us know if it works
Best regards,
BasilisMay 22, 2017 at 10:03 pm in reply to: Captions for the full width easy slider Bottom with out frame center. #797926Hi,
Are you loading Raleway font?
how else can it work?Best regards,
BasilisHi,
So please contact the plugin developer to give you some tips on how we can work out things please.
We can not be compatible with every plugin available in the market, but if we can some assistance, we will solve stuff!Best regards,
BasilisHi,
Can you show us the page please so we can check it?
We would really appreciate it.Thank you very much
Best regards,
BasilisMay 22, 2017 at 8:40 pm in reply to: Google maps funktioniert nicht mehr nach WP-Aktualisierung! #797899Hi,
You need to do it at the Theme Settings.
Best regards,
BasilisHi,
It seems the issue is related to Ajax.
Not sure where exactly located, but it can be an issue as you go from one page to the other and passing the values.
Please do give us some time, while we check the issue.Best regards,
BasilisHi,
Which are the page you are using the Mansory, can u show us>
Best regards,
BasilisMay 21, 2017 at 10:20 pm in reply to: Product page layout with the long description extended to full width #797322Hi,
Can we please see your web site?
Best regards,
BasilisHi,
That is a more advanced modification from what our support policy covers are are afraid.
Please consider to hire a freelancer to help you out with the customization that you need.Thank you very much
Best regards,
BasilisHi,
That would be an overkill!
Mailchimp is basicly the one used from users, if someone wants to use something else there are many plugins our there to do the work!We do appreciate any feedback!
Best regards,
BasilisHi,
Those are to register the Array options for the builder
Not the actual ordering.
What you need to do is a bit advanced, you need to edit the template files and create them to load from child theme.Please consider to hire a freelancer to help you out, there are not a lot we can do from our side right now here.
Best regards,
BasilisHi,
I checked the page and I can see the form loading just fine
Where the issue is?Best regards,
BasilisHi,
Before we assist further can you please register to the forums with your Purchase license so we can help please?
Contact form is more for Presales Questions!Thank you very much
Best regards,
BasilisMay 21, 2017 at 9:21 pm in reply to: Modal lightbox window not working with WooCommerce Swatches #797305Hi,
Can you please let the Plugin developer know that we would love him to provide compatibility with Enfold, one of the Top Sellings themes to Envato & Themeforest?
If they can not, please let them to guide us where the issue is, although we can not provide compatibility with so many plugins it is way to hard to try go through
each one of them, we hope you do understand.Best regards,
BasilisHey pavlika,
To be honest with you, that is a very though modification
Peter has provided a guidance which is the further we can go
The best option is to consider to hire a freelancer who will be able to help you by follwing the directions provided and make it in a way to work through shortcodes from child theme.Best regards,
BasilisHi,
I just did – what I said and here it is!
Let me know if you need anything else! ;-)
Best regards,
BasilisHi,
From what I can see, you have not generated the .po / .mo files
Can you please go and make the CHMOD 775 so the files can be over-written?Best regards,
BasilisHi,
I loaded the site and I can see the images just fine in the URL here
Have you fixed the issue?
Best regards,
BasilisHi,
Please keep the info only to your ticket – and IMPORTANT do not share informations to different tickets ( backend access )
Best regards,
BasilisHi,
What plugin are you using for the variable images?
It it compatible with latest WooCommerce?Best regards,
BasilisHi,
Yes, that is the actual function.
That should also be removed from enfold as time pass, because having a responsive site is a good rule nowdays.Best regards,
BasilisHi,
do you have any plugin related to cart recovery or something like that?
Best regards,
BasilisHi,
You can move them yes, but it will be harder to keep all the changes / updates
Best regards,
BasilisHi,
The issue is because of your server most probably and if the server is blacklisted
Can you check that to be sure?Best regards,
BasilisHi,
What is your phpmemory limit to server can you make sure it is 256M please?
Best regards,
BasilisMay 19, 2017 at 9:48 pm in reply to: Price for variable products broken after updating to 4.0.7 #796802Hi,
I am not sure if the issue is on us, or on your modifications
It seems that the full CSS are been custom modified there, is that correct?Best regards,
BasilisHi,
Kriesi has created the images to be doubled with exist.
Something might be missing here regarding the logo, altuough I do see that there is an option to get the @2 imageBest regards,
BasilisHi,
It will not be imported
It is most probably that it will fail to import everything, as when importing a page it moves forward with images also
and somewhere i will crushBest regards,
BasilisHi,
THat is a bit outside of our customer support service.
Please consider to hire a freelancer who will be able to help you out with it.Thank you very much
Best regards,
Basilis -
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