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Hi,
Please try
span.av-seperator-icon { font-size: 32px; }Let me know if that makes it work properly
Best regards,
BasilisHi,
Our demo when you test it on those 2 mobiles, does it work properly?
Best regards,
BasilisHey Anette,
Can you also show us on that works, so we can check please?
Also – how you are placing the icon to the pricing table?Can you check that the code of the icon is not changing?
Best regards,
BasilisHi,
If you remove the accordions you have and add some blank inside, will that make it work?
Best regards,
BasilisJune 11, 2017 at 7:28 pm in reply to: Show gallery in lightbox on button click with Magnific Popup #806625Hi,
The best solution is to consider hire someone to help you with the solution to be better.
I am sure there are ways to do it, but it is a bit outside from our support policy.
We hope you do understand.Best regards,
BasilisJune 11, 2017 at 7:26 pm in reply to: Product variations image not switching in enfold 4.0.7 #806624Hi,
You can check the options through the WooCommerce options of our Theme Settings.
Best regards,
BasilisHi,
Do you mind please to redo the process, and add again the site and add new API key?
Best regards,
BasilisHi,
Can you please take a moment to register at the forums with your account and license, so we can be able to process with the request please?
Thank you
Best regards,
BasilisHi,
Take a look here
will that work to fix the images?
Or I have missunderstood you?Best regards,
BasilisJune 9, 2017 at 6:06 pm in reply to: HTML-Quellcode mit Javascript VOR Ihrem Google Analytics Tracking Code platziere #806165Hey simonac,
I have assigned the ticket to our German speaking supported but if you want some faster assistance, you can always ask the question in English and we will be happy to help.
Best regards,
BasilisHi,
You can use with code of Ricard, with Media queries
Best regards,
BasilisJune 9, 2017 at 5:19 pm in reply to: Masonry Produktkategorie zeigt mir Produkt-Addon als Produkt an #806155Hi,
The issue is more related to the plugin.
I think if you try consult the plugin developer we will have more luck here, to get into a final result.Best regards,
BasilisHi,
You can only remove that ” flash ” with a cache plugin I think.
Nothing else that actually can do that type of work. If you cache, the page will load faster and the issue will be solved.Best regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Happy we can help.
Please feel free to create a new ticket if you need anything else.Thank you
Best regards,
BasilisHi,
Can you contact your hosting provider to check if that is possible to be done from them please
to be sure we are able to work properly?Best regards,
BasilisHi,
I am sorry but we can not do a lot with that.
We can not debug from a screenshot.Best regards,
BasilisJune 9, 2017 at 9:49 am in reply to: Share /Link buttons are not uniform on all my pages and I'd like them to be. #805942Hi,
Not sure why that is happening, but it is not related to our theme.
The problem is more of the plugin, it is better to contact the plugin developer who will be able to help you out with the issue.Thank you
Best regards,
BasilisHi,
You can not work it through the Customize.
It is not possible, Enfold is not using customizer and we are not loading the proper data / CSS / JS there at all.
That is why you do not see it right.Also, what you are trying to do is hard with the ALB elements. You are trying to use a grid inside tabs, which makes it nested and it is not designed to be used like that
If you want to have proper design view, it is better to either use a different shortcode of pricing tables ( or a plugin like TablePress ) or custom code that area.Thank you for your understanding
Best regards,
BasilisHi,
We really cant go further with that.
The best option is to consider hire a freelancer who will help you with any modifications that you require and will help you finish that fast.Best regards,
BasilisHi,
You can try add images as retina to fix that issue.
The problem is basicly based on the devices and not the images you upload.
If you try upload an image with retina display your issue will be fixed.Best regards,
BasilisHi,
That is grea! :)
Hope you done with your web site soon!Best regards,
BasilisHey Jason,
You can do it yes, but it would require some advanced modifications
The easiest solution is to consider to hire someone help you with that.Best regards,
BasilisHi,
What is the result when you add it, it does nothing at all?
Can you please give us more details so we can be able to help you?Best regards,
BasilisJune 8, 2017 at 10:45 pm in reply to: How to change the language of the Animated Countdown – hours, minutes, seconds, #805768Hey connect4consulting,
1.) The language files are located in the theme’s lang folder.
2.) Yes, the portuguese (pt_BR.mo & pt_BR.po) language files are available in the lang folder.Open the pt_BR.po file in poedit software then translate these lines:
#: ../config-templatebuilder/avia-shortcodes/countdown.php:25
#: ../config-templatebuilder/avia-shortcodes/countdown.php:187
msgid “Second”
msgstr “”#: ../config-templatebuilder/avia-shortcodes/countdown.php:26
#: ../config-templatebuilder/avia-shortcodes/countdown.php:78
#: ../config-templatebuilder/avia-shortcodes/countdown.php:188
msgid “Minute”
msgstr “”#: ../config-templatebuilder/avia-shortcodes/countdown.php:27
#: ../config-templatebuilder/avia-shortcodes/countdown.php:69
#: ../config-templatebuilder/avia-shortcodes/countdown.php:189
msgid “Hour”
msgstr “”#: ../config-templatebuilder/avia-shortcodes/countdown.php:28
#: ../config-templatebuilder/avia-shortcodes/countdown.php:190
msgid “Day”
msgstr “”#: ../config-templatebuilder/avia-shortcodes/countdown.php:29
#: ../config-templatebuilder/avia-shortcodes/countdown.php:191
msgid “Week”
msgstr “”#: ../config-templatebuilder/avia-shortcodes/countdown.php:61
#: ../config-templatebuilder/avia-shortcodes/masonry_entries.php:116
#: ../config-templatebuilder/avia-shortcodes/portfolio.php:162
#: ../config-woocommerce/config.php:1002
msgid “Date”
msgstr “”Put the translation inside the “msgstr” entry.
For more info, please refer to this link: https://doc.osclass.org/Translating_and_editing_language_files_(.po_and_.mo)
Best regards,
BasilisHi,
I can see thta there is some JS crashing the browser.
Can you disable all of your plugins and leave a clear enfold only please?Best regards,
BasilisHi,
You can add it to the child theme.
Just add it to the same directories and it should work properly.Thank you
Best regards,
BasilisJune 8, 2017 at 10:18 pm in reply to: How to set Post Slider Slideshow Transition Fade change to slide? #805757Hey Moaaaaya,
RIght now we do not have that option, but we have asked Kriesi to take a look and consider if he can add it as it is something really easy most probably to be a mod for that.
Thank you for your understanding
Best regards,
BasilisHi,
I have added some custom CSS code please review and let me know!
Best regards,
BasilisHi,
Do you mind create different tickets for each request so we can handle it better please?
Your ticket going to the bottom and we do loose it.I hope you understand.
Best regards,
Basilis -
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