Page 305 – Support | Kriesi.at – Premium WordPress Themes

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June 20, 2017 at 8:07 pm in reply to: Font not loading/found: Fontello Entypo #810627
Basilis
Inactive Moderator
Hi!

Please try remove
```
<FilesMatch "\.(ttf|otf|woff)$">
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin "*"
</IfModule>
</FilesMatch>
```
and let us know if that worked

Best regards,
Basilis
June 20, 2017 at 8:04 pm in reply to: Home Page #810625

Basilis
Inactive Moderator

Hi,

Sorry for the delay, I have assigned the ticket to Rickard, so he can be sure he will locate it and help you

Best regards,
Basilis

June 19, 2017 at 11:37 pm in reply to: WooCommerce Question #810039

Basilis
Inactive Moderator

Hi,

The sidebar is controlled from the Theme Options panel but also rom the Appearance -> Widgets
You can find them from there.

Regarding the section, you can use a Color Section together with the WooCommerce shortcodes.

let us know if anything else.

Best regards,
Basilis

June 19, 2017 at 10:53 pm in reply to: WooCommerce Product price not visible #810017

Basilis
Inactive Moderator

Hey Slade,

Please disable the ” catalog ” option from backend, that is enabled.

Best regards,
Basilis

June 19, 2017 at 10:37 pm in reply to: how to make logo appear bottom right hand on image overlay (can it fade in?) #810012

Basilis
Inactive Moderator

Hey washem,

Please provide us with some details what you need, we can not identify like that.

Best regards,
Basilis

June 19, 2017 at 10:36 pm in reply to: Template Files for Advanced Layout Editor #810011

Basilis
Inactive Moderator

Hi,

The best option, is to convert those changes you have created as a shortcode, and embed them to a text area inside Advanced Layout builder.
That would help most probably

Best regards,
Basilis

June 19, 2017 at 10:31 pm in reply to: Yoast SEO plugin not visible with advanced editor #810009

Basilis
Inactive Moderator

Hi,

We would appreciate if you can contact the Yoast SEO support for further assistance please.

Best regards,
Basilis

June 19, 2017 at 10:29 pm in reply to: Major whitespace issues #810008

Basilis
Inactive Moderator

Hi,

I asked john to take a look to that one also
Some patience and he will be back to you asap! :)

Best regards,
Basilis

June 19, 2017 at 10:23 pm in reply to: Urgent help needed with Enfold theme #810006

Basilis
Inactive Moderator

Hey Sergey,

You would need to login from ftp, edit functions.php and remove the code you have added.
After that, install WP SMTP to see what the results will be when sending emails

Best regards,
Basilis

June 19, 2017 at 9:55 pm in reply to: Portfolio link to another portfolio and open automatically a specific item #809999

Basilis
Inactive Moderator

Hey kwanumzen,

You can check that from the plugin settings, you will do see how to make the redirections.

Best regards,
Basilis

June 19, 2017 at 9:55 pm in reply to: Replace $0.00 Text On Product Listings With Custom Message #809997

Basilis
Inactive Moderator

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

June 19, 2017 at 9:48 pm in reply to: Slow errors with Enfold keep crashing our site. :/ Debug inside #809995

Basilis
Inactive Moderator

Hi,

Where are you hosting the video tat you embed?

Best regards,
Basilis

June 19, 2017 at 9:47 pm in reply to: Problems with Enfold Hotel demo and bookings #809994

Basilis
Inactive Moderator

Hi,

Thank you for that Kostas, we appreciate it.

Best regards,
Basilis

June 19, 2017 at 9:40 pm in reply to: Custom ID für Fullscreen Slider #809991

Basilis
Inactive Moderator

Hey tl_s180,

Our German Support is assigned to the ticket, but if you need faster support, please do provide us with details in English, so we can help you out

Best regards,
Basilis

June 19, 2017 at 9:37 pm in reply to: Verschiedene Fragen #809987

Basilis
Inactive Moderator

Hey luczakfac,

Our german support is assigned to the ticket, but if you need faster reply, please do post in English

Best regards,
Basilis

June 19, 2017 at 9:36 pm in reply to: Host blocks inclusion of PHP code from the uploads directory–custom icons fail #809985

Basilis
Inactive Moderator

Hi,

We are sorry but there is no alternative solution for that.
You can only use font-face to import the font that way and assign the font to the element you want with CSS.

Best regards,
Basilis

June 19, 2017 at 9:27 pm in reply to: Layer slides responsive on mobile #809978

Basilis
Inactive Moderator

Hey albertobarch,

Have you selected the color section to be full height?

Best regards,
Basilis

June 19, 2017 at 9:15 pm in reply to: Adding video to LayerSlider #809975

Basilis
Inactive Moderator

Hi,

I can see the video on the homepage loading fine, are you use you are not looking at it?

Best regards,
Basilis

June 19, 2017 at 9:06 pm in reply to: Missing Images – Mobile Device Only #809971

Basilis
Inactive Moderator

Hi,

Please do not reply to the ticket, as it sends it back to bottom.
Please contact the hosting provider, if it fixed once from hosting then the issue is there

Best regards,
Basilis

June 19, 2017 at 9:01 pm in reply to: Individual background images for each tab (tab element) #809965

Basilis
Inactive Moderator

Hey LaFreestyle,

How are you adding the background to the tabs?
Are you using custom CSS?

Best regards,
Basilis

June 19, 2017 at 8:30 pm in reply to: Enfold One-Page Portfolio demo blog #809941

Basilis
Inactive Moderator

Hi,

Yes, that is possible to do it also.
You can embed videos if you need to.

Best regards,
Basilis

June 19, 2017 at 7:53 pm in reply to: Mobile Site Images Full Frame #809924

Basilis
Inactive Moderator

Hi,

I will do, we are sorry you feel like that.

Best regards,
Basilis

June 19, 2017 at 7:38 pm in reply to: Content Overlap on iPad #809920

Basilis
Inactive Moderator

Hi,

Victoria is sending over one of the solutions
If thta does not work and you really need to change the views, I would suggest to consider hire someone to help you modify the way you want it to look
It will help you have better results.

We do hope you understand

Best regards,
Basilis

June 19, 2017 at 7:30 pm in reply to: Masonry element not ordering by title as selected #809915

Basilis
Inactive Moderator

Hi,

John seems to be able to identify the problems here.
I have asked him to take a look, he will be with you as soon as possible.

Best regards,
Basilis

June 19, 2017 at 7:05 pm in reply to: Body text fonts not changing via theme options #809905

Basilis
Inactive Moderator

Hi,

I have changed the style folder to CHMOD 775, it should work now for you
Tets it and let us know! :)

Best regards,
Basilis

June 19, 2017 at 6:51 pm in reply to: Error Gallery Masonry #809901

Basilis
Inactive Moderator

Hi,

Have you added any changes to the code, that are related to a language class?
Is that possible?

Best regards,
Basilis

June 19, 2017 at 6:44 pm in reply to: Problem with Woocommerce product page #809899

Basilis
Inactive Moderator

Hi,

Please add the CSS as it fixes the issue.
It can be something from Avia Builder, but it is related wit hthe way the calendar is been used.

Best regards,
Basilis

June 18, 2017 at 9:35 pm in reply to: Change behavior "on hover" for "Gallery" element #809606

Basilis
Inactive Moderator

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

June 18, 2017 at 9:27 pm in reply to: On mobiles, Elements on Color section are pushed below the fold #809605

Basilis
Inactive Moderator

Hi,

YEs sure thing
you can use

@media queries Responsiveness

Best regards,
Basilis

June 18, 2017 at 9:22 pm in reply to: Manual sizing for portfolio thumbnail images not working #809604
Basilis
Inactive Moderator
Hi,

Please try
```
#top .post-entry-21 .no_margin.av_one_fifth {
    margin: 0 auto!important;
}
```
and let us know if that works

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 9,121 through 9,150 (of 17,695 total)

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