Page 302 – Support | Kriesi.at – Premium WordPress Themes

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June 29, 2017 at 10:55 pm in reply to: Items Displaying in Different Language #814733

Basilis
Inactive Moderator

Hey crg1,

have you installed any language plugin?
Those elements appear to different language only if the a translation plugin is activated

Best regards,
Basilis

June 29, 2017 at 10:54 pm in reply to: Fullwidth Hosted Youtube video #814732

Basilis
Inactive Moderator

Hi,

No, at Enfold the section is called ” Color Section ” and that is what Yigit means you should use to get it worked out.

Best regards,
Basilis

June 29, 2017 at 10:52 pm in reply to: Cannot edit text widget #814730

Basilis
Inactive Moderator

Hi,

Thank you very much for updating us also.
We do appreciate it a lot

Best regards,
Basilis

June 29, 2017 at 10:52 pm in reply to: sidebar in pages with top element #814729

Basilis
Inactive Moderator

Hi,

We are afraid it is not so easy to make that
It would require some custom coding to implement it. We would suggest to consider hire someone to do that for you.

Thank you for your understanding

Best regards,
Basilis

June 29, 2017 at 10:42 pm in reply to: Where are the Custom Post Type "portfolio" registered? #814724

Basilis
Inactive Moderator

Hi,

Please do remember to move any work you are doing to custom post type, so there is nothing lost when updating

Best regards,
Basilis

June 29, 2017 at 10:39 pm in reply to: application/ld+json not present in WooCommerce Product built with Layout Builder #814721

Basilis
Inactive Moderator

Hi,

Happy you got it solved and we do appreciate for sharing it.

Thank you

Best regards,
Basilis

June 29, 2017 at 10:38 pm in reply to: Fixed background on iPad ….does not render correctly #814720

Basilis
Inactive Moderator

Hey aribann,

Parallax is not enabled on mobile and tablets, that is why it is not working there we are afraid.

Best regards,
Basilis

June 29, 2017 at 10:33 pm in reply to: Problem with Tab Section Display on Mobile Devices #814716

Basilis
Inactive Moderator

Hey bethperkins,

That is something not solved yet, from our side.
Kriesi is almost done with the new version which will be released pretty soon and it will fix those problems

Thank you for your understanding

Best regards,
Basilis

June 29, 2017 at 10:26 pm in reply to: Two field on one row? contact form 7 #814713

Basilis
Inactive Moderator

Hi,

I am sorry but do you want Victoria to remove the changes she added?

Best regards,
Basilis

June 29, 2017 at 10:26 pm in reply to: Google Maps- something went wrong message #814711

Basilis
Inactive Moderator

Hi,

Please go to your google console and from there do the API key.
That will fix the issue for your web site.

Best regards,
Basilis

June 29, 2017 at 10:13 pm in reply to: Footer not updating on all web pages #814700

Basilis
Inactive Moderator

Hi,

We appreciate for paying for our support and more we appreciate for been part of our team.
In the mean time, the issue is not located to us at all, but only you.
You are seen cached versions for sure, as the updates are happening to WordPress database and they are integrated everywhere, not a specific part only.

We hope you understand

Best regards,
Basilis

June 29, 2017 at 9:44 pm in reply to: Two Header Pictures #814694

Basilis
Inactive Moderator

Hi,

Yea, that is happening because of the modifications amount.
If you need to keep going with those, please consider to hire a freelancer who will be able to help you with all the process.

Let us know if there is anything else we can do for oyu.

Best regards,
Basilis

June 28, 2017 at 10:23 pm in reply to: My Advanced Layerslider for hompage #814128

Basilis
Inactive Moderator

Hi,

Thank you for letting us know.

Best regards,
Basilis

June 28, 2017 at 10:23 pm in reply to: woocommerce thumbnail imagery #814127

Basilis
Inactive Moderator

Hey codecreative,

I loaded the web site and I can see the heads fine now, you fixed it?

Best regards,
Basilis

June 28, 2017 at 10:16 pm in reply to: Can not add variation or attribute to product. Site hangs. #814124

Basilis
Inactive Moderator

Hi,

Please check your php memory limit
It seems that WordPress can not execute everything.

Check it and let us know

Best regards,
Basilis

June 28, 2017 at 10:12 pm in reply to: make main menu text bigger #814122

Basilis
Inactive Moderator

Hi,

Some custom CSS can also be used, but if we do not have a lot of details or a good explanation of the issue, we can not do a lot right? :)

Best regards,
Basilis

June 28, 2017 at 10:11 pm in reply to: Update 3.8.5 comes with issue on Easyslider #814121

Basilis
Inactive Moderator

Hi,

Please reuploa Enfold theme through ftp and the issue will most probably be solved.

Thank you

Best regards,
Basilis

June 28, 2017 at 10:10 pm in reply to: remove links to product pages #814119

Basilis
Inactive Moderator

Hey larineka,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

June 28, 2017 at 10:02 pm in reply to: Basket icon in header #814118

Basilis
Inactive Moderator

Hi,

Can you try clear the cache from the one of the computers you are saying it does not work so can check it out please?

Best regards,
Basilis

June 28, 2017 at 10:01 pm in reply to: Woocommerce admin product list – white screen of death #814117

Basilis
Inactive Moderator

Hi,

Please use anything and add the credentials to the private area please here

Best regards,
Basilis

June 28, 2017 at 9:56 pm in reply to: Integration with The Event Calendar #814113
Basilis
Inactive Moderator
Hi,
\

Returns 404 error, what should we see?

Best regards,
Basilis
- This reply was modified 8 years, 7 months ago by Victoria.
June 28, 2017 at 9:55 pm in reply to: WooCommerce product slider bug #814112

Basilis
Inactive Moderator

Hi,

I loaded the sldier and I see it just fine.
Have you fixed it – or maybe a cache issue?

Best regards,
Basilis

June 28, 2017 at 9:48 pm in reply to: Change position of avia tooltip in gallery #814109

Basilis
Inactive Moderator

Hi,

The thumb is not controlled all only on CSS, the position can not be re-aligned with CSS only
If you need, you can always try hire a freelancer to help you out with that process.

Best regards,
Basilis

June 28, 2017 at 9:46 pm in reply to: Avia Layout Builder in Enfold theme does not save contact form changes #814108

Basilis
Inactive Moderator

Hi,

Our contact form element, is not supposed to save any data on any custom post type on the backend.
It just emails

Best regards,
Basilis

June 28, 2017 at 9:44 pm in reply to: Tab Page Section – Content Height Not Adjusting #814107

Basilis
Inactive Moderator

Hi,

Kriesi is still polishing the last version, where most of the issues related to tabs will be fixed.
We appreciate some patience as he is still working on multiple things.

Thank you

Best regards,
Basilis

June 27, 2017 at 11:25 pm in reply to: Search results page customization #813637

Basilis
Inactive Moderator

Hey nickgin,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

June 27, 2017 at 11:24 pm in reply to: German traslation issue #813636

Basilis
Inactive Moderator

Hey asterios,

You can install a plugin like ” Loco Translate ” and use it to translate only specific Elements / Strings.
Let us know if that would work

Best regards,
Basilis

June 27, 2017 at 11:24 pm in reply to: Demo Page #813634

Basilis
Inactive Moderator

Hey espiahad,

The best solution is to create a second installation and then go ahead export only what you need and import that data agaim.
Nothing else we can suggest

Best regards,
Basilis

June 27, 2017 at 11:20 pm in reply to: Photos Not Fitting All The Way Using The Color Section #813633

Basilis
Inactive Moderator

Hi,

When you add an image, it needs to be set as a background image, so it can work on toaking all the full widget

Best regards,
Basilis

June 27, 2017 at 11:20 pm in reply to: Mobile Menu Alignment #813632

Basilis
Inactive Moderator

Hi,

Can you remove that item or change the rotation with contact and let us know if issue is been solved, so we can see if it is something related to characters please?

Best regards,
Basilis
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Viewing 30 posts - 9,031 through 9,060 (of 17,695 total)

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