Forum Replies Created
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AuthorPosts
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September 19, 2017 at 8:20 pm in reply to: Blog is showing all categories even if one is not selected in blog post element #854022
Hi,
On your Settings -> Reading what is your option for the Blog Posts there?
Best regards,
BasilisSeptember 19, 2017 at 8:19 pm in reply to: Yotpo Social Reviews Avia Builder widget not working #854020Hi,
I checked it – the integration of the plugin is not working properly
I would consider – hire a freelancer who will be able to help you out with it betterBest regards,
BasilisSeptember 19, 2017 at 8:07 pm in reply to: Posts archive breadcrumb wrong path and blog layout problem #854015Hey melboy28,
Can you please show us the page that is happening?
Best regards,
BasilisHey Ronnie Showah,
Thank you very much for your question, we do appreciate it.
Yes – WAG is something that has been discussed internal a lot.
There are many things to be taken in consideration although and not from our code only but also on how WordPress works.
AS you understand, there are things that can not go through properly and that is why not many theme providers do touch that sensitive case.We have although some stuff that have been discussed before, like the menu. Not sure when the update related to Accessibility will be released, but Kriesi is taking it under consideration.
We appreciate been a loyal client!
Best regards,
BasilisHi,
DID cheched it. If you need to change the styling, I am afraid that only hiring someone who help you further, as that process is outside form our support policy.
Best regards,
BasilisSeptember 18, 2017 at 9:05 pm in reply to: How can I make the shopping cart appear after an item is added? #853576Hey tonydobrevski,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisSeptember 18, 2017 at 9:05 pm in reply to: Bug: Slide Show (fullwidth) – No buttons are vissible to slide in mobile view #853575Hi,
We ask for access so we can test and help you faster.
When creating a support ticket, you should always have a backup as we get in to do the modifications you request your self and make those custom fixes.If that does not work for oyu, you can always hire someone who can work for you based on your instructions and help you the best.
Best regards,
BasilisHey xandria,
I am locking the ticket here, we can keep only one active it is enought for the issue.
Best regards,
BasilisHey mcraig77,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey marcellovoc,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
How have you changed it, so it can work properly?
What is the code?Best regards,
BasilisHi,
It is not the IP address, that cant be true at all.
There is no such functionality to WordPress.
Regarding the spam, there is no way to block them we are afraid, you can try get your site under CloudFlare for example, it will solve some of those issues.Best regards,
BasilisSeptember 18, 2017 at 8:32 pm in reply to: Browser or PHP issues when updating catalogue items? #853565Hi,
Thank you very much for reporting those to us.
We will do look deeper to eat to try find where the issue is located.Thank you
Best regards,
BasilisSeptember 18, 2017 at 8:29 pm in reply to: Menu doesnt scale correct in smaller screens / Responsiveness #853564Hi,
They are many!
You should better use Debbuger to be able to track things down!Best regards,
BasilisHi,
Let us know when u are online./
Best regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisSeptember 18, 2017 at 8:08 pm in reply to: Pipedrive Webform Script not working in Code Block #853560Hi,
Please do it like the following:
1. Create a sidebar and add a widget there
2. Load that sidebar inside your page
3. At the widget, load the JS code as textLet us know if that works
Best regards,
BasilisHi,
You can block the access to it ( it was blocked to me fro mthe server ) as it should not be crawled from google that file at all.
Best regards,
BasilisHi,
That goes a bit outside our support scope as to do it, you would need some custom code or to edit the templates!
Best regards,
BasilisSeptember 18, 2017 at 7:49 pm in reply to: Alignment & order of socket menu, social bookmarks, copyright & scroll-top-link #853555Hi,
sUnfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Thank you very much for letting us know, we do appreciate it a lot.
Best regards,
BasilisHi,
The counting has some issues
1. The grid is not pixel but % so it is responsive
2. There are borders
3. There are paddingsThe issue is that what you want to achieve is almost like ” braking ” the grid, to bring the result, it is really tought as there are multiple things to be controlled at once
Best regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisSeptember 15, 2017 at 10:27 pm in reply to: Custom CSS – Text Shadow to Specific Color Section #852700Hi,
We do not have such option
You can create a custom Class, that you will apply per case on where you want to add shadown
You can make many different shadow effects and apply per case
here is an option:
https://www.cssmatic.com/box-shadowBest regards,
BasilisSeptember 15, 2017 at 10:25 pm in reply to: En enlace del tag o de la categoria no se ve como me gustaría #852698Hey analidia,
Do you mind please post for us in English, so we can be able to assist you properly?
Best regards,
BasilisHi,
Your image is not added as covered.
That – to be worked properly should be the case if the image is set as background to the slider and the slider is full width also ( not only it container )Best regards,
BasilisHey jkhatri427,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Would it work to make the columns in an equal height?
Best regards,
BasilisSeptember 15, 2017 at 9:14 pm in reply to: Enfold Element "Animated numbers" delay on Layer slider #852666Hey Tim,
Yes that is because of the Javascript and the way it is been triggered
We can not help although as it would require modifications.Consider to hire someone to help you out if need more assistance.Thank you
Best regards,
BasilisSeptember 15, 2017 at 9:06 pm in reply to: WPML language switcher displayed over the logo on mobile in Arabic #852665Hi,
we can not help without access, we can not debug like that we are sorry
Best regards,
Basilis -
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