Forum Replies Created
-
AuthorPosts
-
Hi,
Which page we can check?
Can you duplicate the page so we can have somewhere where we can work please?Thank you
Best regards,
BasilisNovember 16, 2017 at 9:16 pm in reply to: Redirect to homepage caused by theme, triggered by any update #877749Hi,
I am trying to debug it, but not sure I am getting anywhere. I have assigned a team mate on the topic, who might have a better luck.
Would appreciate a bit of patience, till he checks out.Thank you very much
Best regards,
BasilisHi,
I think best is to contact the plugin providers for that.
They will be more able to provide you with proper support.Best regards,
BasilisHi,
You can reset the space with CSS rules to the elements and make all margin / padding to zero.
That should work.Best regards,
BasilisHey maripupo,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisNovember 15, 2017 at 9:01 pm in reply to: How to move social icons to the right in header area? #877207Hey Tobiy,
Can you please define for us, what you mean with scroll able please, so we can understand correctly?
We would much appreciate that.Thank you very much
Best regards,
BasilisHi,
Please try the following solution
remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_add_to_cart', 30 ); add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_add_to_cart', 15 );and let us know if it works for you
Best regards,
BasilisHi,
Try without the li please and let me know if it works
Best regards,
BasilisHi,
I checked the page and everything is been loading fine.
What menu is not loading?Best regards,
BasilisHi,
I can check that the category is the Kanguru, that is where it is added
Best regards,
BasilisNovember 14, 2017 at 11:55 pm in reply to: Woo standard sorting dropdown gives sorting in ABC with SKU set as standard #876868Hey gunnarraneback,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
you can rename the file generated, try it and let me know if works I just tried it out
Best regards,
BasilisHey Bas,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)Best regards,
BasilisHi,
Actually that is the way the theme works.
It is an intended view, based on how the theme is been build.To have it work an other way, most probably you have to hire someone who will be able to help you
out with the customisations you need to do.Best regards,
BasilisHey washem,
I just checked your web site and I can see you have done it, is everything as you need?
Best regards,
BasilisHey pixwell_it,
yes and that would work for you properly
Let us know if you have more questionsBest regards,
BasilisHey Eric,
You can name the directory with what ever you want, the folder can be named /eric/
and then go to the styles.css and rename.If someone wants although and they do have the options on how to do it – they will be able if they really dig inside to find out, if they know a lot about web development.
Thank you
Best regards,
BasilisHi,
Have you added the code you are referring back, and where is it placed?
Custom CSS?Best regards,
BasilisHi,
Please do let us know if you have contacted the plugin developer and what else we can do from our side.
Thank you very much
Best regards,
BasilisHey trueadvertising,
I have asked if someone have them to provide them!
Sorry you are having that type of issues!Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Thank you very much for updating us, we do appreciate it a lot
Feel free to create a new ticket if you need anything else.
Best regards,
BasilisNovember 13, 2017 at 10:24 pm in reply to: Enfold 4.2 – Header Menu / Problem – Mobile / Desktop #876323Hey Hardwire,
Actually the menu icon is there, but it is hidden behind your logo! :)
If you use a smaller logo for mobile, you will be fineHere the how to
Best regards,
BasilisNovember 13, 2017 at 10:16 pm in reply to: Customising Autoresponder using multiple contact forms #876317Hey ofekw,
Here are the hooks / filters available which you can use to modify the forms
https://github.com/KriesiMedia/enfold-library/tree/master/actions%20and%20filters/ALB%20Elements/Contact%20FormCheck them, and you can create any type of function you need.
let us know if there is something else we can do for you
Best regards,
BasilisNovember 13, 2017 at 10:15 pm in reply to: Increasing Checkout with PayPal button in Cart hover #876316Hi,
It shouldnt, the target Rikard is giving you is specific for paypal and trying on debugger, we can not see any actual problem.
Best regards,
BasilisHey dwebprojects,
I clicked all the links and everything was loading just fine for me.
I am not sure what is your error, for us to help you out we would need some more details.Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Yes that has been reported before.
We have assigned our developer to look at the issue, there will be a fix on an upcoming version.Best regards,
BasilisHey calvinator,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
Basilis -
AuthorPosts
