Hi,

Yes, everything is working right now inside the theme.

Best regards,
Basilis

Hey bobfurgo,

Unfortunately we do not have such setting available.

Best regards,
Basilis

Hi,

Yea, but we are not from US :D

Best regards,
Basilis

Hi,

YEs sorry about this, the way we read it it looks like it is that you are getting support from an other ticlet.

Best regards,
Basilis

Hi,

Yes, there is an issue with Layer Slider which we do need to see how to fix. We will be pushing an update that will include the updated Layer Slider, we appreciate your patience.

Best regards,
Basilis

Hi,

The problem is because of the text amount. We can fix this by increasing the column height, but it is better to remove some text, it would look better this way.

Best regards,
Basilis

Hey bobfurgo,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hey kurson,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

I am editing the htaccess file through FTP and I cant get results back.
Could you please re-check this?

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hey engmohsafi,

Please disable WPML and everything will work properly.
Then when u update it, check the php version it should be 7.2+ on your server.

Best regards,
Basilis

Hi,

Thsi is not something you have to worry. SEMRush is a robot and finds this page with a random way( even maybe sitemap ) but we block the page so u have nothing to worry about.

Best regards,
Basilis

Hey carbonomedia,

You create on page with the ALB then you duplicate it each time so you can copy the design elements you did and simple just replace the content inside.

let us know if this works out for you.

Best regards,
Basilis

Hey Bernhard,

Could you please post your question in English for us please?

Best regards,
Basilis

Hey rlhinirv57,

This does seem to be an issue with Layer Slider and we have faced more with the latest update.
Allow us some time to review and try understand where the issue comes from please.

Best regards,
Basilis