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  • #1134430

    Hi,
    I really need your help. I’m using Enfold theme and Enfold demo to customize my website. On the home page, after the header, I’m using Layerslide with Engold slider (slides: some font, some images)… When I’m trying to see my web site with custom and also with default Enfold slider it’s not showing image layers at all. Layers with font are ok but images just don’t want to show up. I tried to download free sliders but always the same situation. I tried some solution from the forum but still no progress.

    if you need anything else from me please let me know.
    Jovica

    #1135183

    Hi Jovica,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1135715

    here is my info

    #1137258

    Hi,

    Which browser are you using? I tried with Chrome on my PC and I can see everything properly.

    Best regards,
    Basilis

    #1137497

    I’m using and trying on all possible browsers so im not sure what are you seeing.

    chrome – desktop/mobile
    IE – desktop
    Safary – desktop/mobile

    all these browsers showing the same. Not photos layers in Slider. I’m not talking about the background in Slider, im talking about the photo layer which has to appear in precise time (show up and goes out).

    Also, my friends try it and they don’t see it. Please check my slider settings to see more what im talking about. Its pass a long time and I need it to work because this site has to be launch in one week.

    Please help me with this.

    #1138016

    Hi again, when I can expect something from your support? I’m sorry for writing this but I paid for extended support and pass almost 10 days from my first request. without any progress… Can I expect some help from you or not? I have clients like you and i need to inform them about status.

    thank you

    #1138135

    Hi,

    Yes, there is an issue with Layer Slider which we do need to see how to fix. We will be pushing an update that will include the updated Layer Slider, we appreciate your patience.

    Best regards,
    Basilis

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