Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey bobfurgo,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey UweHeim,

how are you changing the URLs’ when u are migrating?
This is an issue that comes up somewhere there :)

Best regards,
Basilis

Hey Julie,

The shortcode is supposed to generate the iframe. Nice catch, we will do look a little bit more into this issue.

Best regards,
Basilis

Hey nerkas,

Yes you would need to upgrade your support, it is required every 6 months :)

Best regards,
Basilis

Hi,

The styling on titles is also different, so it is a little bit strange…

Best regards,
Basilis

Hey MAKSIMS,

I think that this issue is because the slider on rotate refreshes the JS.
Try load the web site first on landscape and then switch to portrait and tell us what u see

Best regards,
Basilis

Hey m_reiprich,

Can you please explain what you mean ” I would like to sell ”
Do you want to put it on the cart?

Best regards,
Basilis

Hi,

Why? One major update is done through FTP, on the same file.

Best regards,
Basilis

Hey djemoli,

Have you added something over on the widgets?

Best regards,
Basilis

Hey lmreaz,

1. We have a widget position to use for there, if you mean that.
2. You can use a plugin for this
3. You can use the featured post functionality
4. Not sure what you mean here. You cant create this with WordPrss
5. You need to also use a plugin for this as a custom functionality.

Best regards,
Basilis

Hi,

Show us please what you are doing and on which page

Best regards,
Basilis

Hi,

You need a third party plugin to do this and this will also require to have the image on high size and the plugin will do any other resizes.

Best regards,
Basilis

Hey gerkwil,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis