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Hi,
Thank u for update.
Best regards,
BasilisHi,
@owls_studio can you please create a different topic for that?Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey gb,
Are you using any SEO plugin like Yoast SEO?
Best regards,
BasilisHi,
From your settings.
Not sure if it is a cache plugin as it seems!Best regards,
BasilisMarch 5, 2018 at 8:35 pm in reply to: Updated to 4.2.5 and now mobile menu and mobile header is gone with FVM Plugin #921756Hi,
.main_color a:hover { }
I can see you have a color here, but seems it does not work.
That is a bit strange, can we make it through CSS maybe to replace the color?Best regards,
BasilisHey Andrea,
Not sure I am understanding the question properly.
If you want to make a Web Site following that, you would need to activate ALB and use it to create the landing page.let us know if anything else thhat we can help you with.
Best regards,
BasilisHi,
Thank you.
Best regards,
BasilisHi,
Best regards,
BasilisHi,
We are sorry we couldnt help faster.
Happy you got it short out.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey wealthyone,
Can we check your web site URL also please?
Thank you very much
Best regards,
BasilisHi,
Thank you for letting us know!
Best regards,
BasilisHi,
Thank you for updating us – we much appreciate.
Best regards,
BasilisHey patrik13590,
Can you please post for us in English, so we can be able to assist with you faster?
Thank you very much
Best regards,
BasilisHey fionayoung,
On the end of the page, before footer add a section where you have added the ID for example subfootersection
Then, make a button with link to #subfootersection
Thank you
Best regards,
BasilisMarch 4, 2018 at 9:42 pm in reply to: Embedded metadata missing from full-screen previews (Enfold v. 4.1.2) #921187Hey stickinc,
Please add the following to your theme functions.php file
add_filter (‘image_strip_meta’, false);
That will work for any files uploaded from now on.
Best regards,
BasilisMarch 4, 2018 at 9:40 pm in reply to: Critical Background Images in Visual Artist Demo Not Visible on iphone #921185Hi,
Not yet – our development team still works on it.
Thank you very much
Best regards,
BasilisHi,
Thank you for letting us know, we much appreciate it!
Best regards,
BasilisMarch 4, 2018 at 9:39 pm in reply to: Conflict between Enfold 4.2.2 and Events Calendar PRO 4.4.22 #921181Hi,
Yes it is that one as it seems.
Thank you for the update.Best regards,
BasilisHi,
I think that it does look and work really nice! Good Work!
Best regards,
BasilisHey Bethechange2017,
Can you please ask your hosting company to look the error?
Why it might be coming as for sure it is not related to Enfold but might be related to WooCommerce?
WPEngine has an option for staging, so making a staging before update is so great!Best regards,
BasilisMarch 4, 2018 at 9:30 pm in reply to: DVSGO – EU LAW / General Data Protection Regulation GDPR #921174Hi,
You can always use
for now. We are also following
https://make.wordpress.org/core/tag/gdpr-compliance/what the WordPress team will work on.
Thank you
Best regards,
BasilisHi,
Sure, that will also be forwarded.
Thank you very much!Best regards,
BasilisHey ExagOne59,
You would need to add create a custom shortcode with all that usage and then loading inside WordPress and ALB elements.
if you need more help with that you do need to consider hire someone who can help you.Best regards,
BasilisMarch 4, 2018 at 9:28 pm in reply to: Imported WooCommerce Products, Can't save to Advanced Builder reverts to default #921170Hi,
We are afraid that is not related to our theme and there is not something we can do to help you out.
The issue is on WOoCommerce and they way they are handling importing.Best regards,
BasilisMarch 4, 2018 at 9:26 pm in reply to: Move Search Icon to Secondary Menu AND right besides the social icons #921168Hi,
Please create a new ticket and add your credentials there for security reasons.
Thank you
Best regards,
BasilisHi,
Do you have a child theme where you have modified any of the elements we provide?
Best regards,
BasilisHi,
I can also not load the web site.
The connection expires and I cant seem to be able to see anything at all.Best regards,
BasilisHi,
What is your page URL so we can check it and be able to work it?
Best regards,
BasilisHey Iloivar,
If the plugin does not offer that filtering, we are afraid there is no solution from our side./
You would need to contact them for that.Thank you for your understanding
Best regards,
Basilis -
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