Forum Replies Created
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AuthorPosts
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March 10, 2018 at 11:12 pm in reply to: Sticky breadcrumb. header transparency issues and menu width problems #925083
Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisMarch 10, 2018 at 11:11 pm in reply to: Woocommerce Cart Page: Cart-Table next to Cart-Totals/Collaterals #925082Hi,
First of all, sorry for not replying to facebook :)
I manage to do it, but only by editing also the template file, and moving the cart INSIDE the top div.
My code also includes to make the width of the divs as percentage ( example: width: 70%; )Could you also edit the template files or that is not a possibility?
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
As it seems there is no way to filter like that.
Best regards,
BasilisMarch 10, 2018 at 10:48 pm in reply to: Suddenly change – Restore of backup loads wrong predefined color scheme #925070Hey OKEI,
First of all, we are sorry you are having such an issue.
Not sure why it happen, and it is a strange issue.
We will do some tests to see if there are problems when we import / export and we will do report those to our developers for external check.Best regards,
BasilisHey greazy,
What antivirus you are using and you got that message?
The issue cant be from Enfold, it is a false statement of an antivirus, but which one u are using?Best regards,
BasilisHey Eric,
Not sure why the plugin removes it.
You would need to consider contact the plugin developer to help you out with that issue, as it shouldnt be happening.Best regards,
BasilisHi,
Please take a look at the post here
https://kriesi.at/support/topic/home-page-blog-move-title-comments-above-image/it should be able to assist you properly
Best regards,
BasilisMarch 10, 2018 at 10:42 pm in reply to: Right Align Main Menu NOT working and look of menu changed after Enfold Update #925064Hey sonnicant,
To be sure we understand, was the menu aligned to the left of the logo, or just to the left on the position it is now?
Can you maybe provide a screenshot?Best regards,
BasilisMarch 10, 2018 at 10:41 pm in reply to: New Tab Section, Link to trigger Anchor from external Page. #925062Hey ThoNeumann,
Please check the code provided here
https://kriesi.at/support/topic/tab-section-link-from-content-in-one-tab-to-another-tab/and let us know if it works out for you and for what you want to do.
Best regards,
BasilisHi,
Can you please replace the header with the following
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_2_6/header.phpand let us know if that would work?
Best regards,
BasilisHey whobodyinc2,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
And what is the image you want to use? :)
I loaded the site on my firefox and I see something like an eye, so I suppose you made it work out?Best regards,
BasilisHi,
Vinay explained you exactly where to add it, if you read his reply carefully.
Add the below CSS to custom styles or in Enfold > General Styling > Quick CSS section.
Thank you
Best regards,
BasilisHi,
Try instead of animation use
transition: opacity 2s ease-in;which will make it fade in, while the page loads / scrolls to that view.
Best regards,
BasilisMarch 10, 2018 at 10:27 pm in reply to: Portfolio category name in breadcrumb not translated #925050Hi,
Try the code as following
// portfolio breadcrumb add_filter( 'avia_breadcrumbs_trail', 'avia_breadcrumbs_trail_mod', 20, 2 ); function avia_breadcrumbs_trail_mod( $trail, $args ) { if( is_singular('portfolio') && pll_current_language() == 'en' ) { $home = $trail[0]; $last = array_pop($trail); $myWork = get_post('4818'); if(!empty($myWork)) { $link = '<a href="'.get_the_permalink($my-work->ID).'">'.$my-work->post_title.'</a>'; $link = preg_replace('!rel=".+?"|rel=\'.+?\'|!',"", $link); $link = str_replace('<a ', '<a rel="v:url" property="v:title" ', $link); $link = '<span typeof="v:Breadcrumb">'.$link.'</span>'; $trail[1] = $link; $trail = array(0 => $home, 1 => $link, 2 => $trail[2], 'trail_end' => $last); } }If not work, share us access. Maybe one of the variables are wrong.
Best regards,
BasilisMarch 10, 2018 at 10:20 pm in reply to: Header shrinks and only shows up as slim line (not really sticky) #925046Hi,
Actually the space is everywhere. On desktop also and not only on mobile.
Can we remove any custom CSS modifications to test?Best regards,
BasilisHey alnalu,
Yes, as the image is linked to an attachment we are afraid it has to be uploaded 2 times.
That is how WordPress works and handles media.Best regards,
BasilisMarch 10, 2018 at 10:13 pm in reply to: Avia Editor & Product Purchase Button crash the page at variable products #925040Hi,
Yes you have provided, but what Ismael is saying is that the Access does not allow us to edit the files at all.
For example, we cant access editor under Appearance -> Editor.Please add to wp-config.php the following:
define( 'DISALLOW_FILE_EDIT', true );and let us know if editor is enabled so we can review.
Best regards,
BasilisMarch 10, 2018 at 10:10 pm in reply to: WooCommerce/ Events Tickets Plus quantity buttons conflict with ticket meta data #925038Hi,
What I meant is that we load native Woo files for the Gallery only, sorry if that was not clear.
There rest of the reply – that it would require a lot of work to restore, exists.Best regards,
BasilisHey Andreas_BS,
Can you please post in English, so we can be able to assist with your issue faster please?
Thank you
Best regards,
BasilisHi,
There are multiple updates coming to ALB so that will also be added in a way to make sure that we are not loading things that we should not!
Best regards,
BasilisHi,
You have to use the code that allows to load shortcodes from child themes
add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1); function avia_include_shortcode_template($paths) { $template_url = get_stylesheet_directory(); array_unshift($paths, $template_url.'/shortcodes/'); return $paths; }and then move the blog element to the child theme.
After you do that, you can do any modification to order of the files, remove elements etc.Best regards,
BasilisMarch 10, 2018 at 10:05 pm in reply to: Woocommerce Cross Sells images not appearing in cart #925034Hey mheinen1critical,
Can we please have backend access so we can also review the products that do not show anything?
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisMarch 10, 2018 at 10:03 pm in reply to: Add support for WooCommerce 3.0’s new gallery feature to your Costum productPage #925033Hey dwebprojects,
I am sorry but not sure what you say or you are trying to say.
Our theme has that functionality inside, and there is nothing you need to enable at all.Best regards,
BasilisMarch 10, 2018 at 10:02 pm in reply to: How To Alphabetize Accordion Titles Vertically Rather Than Horizontal #925031Hey Nathan,
We are afraid there is no CSS rule that can do that.
Alphabetizing is not something that CSS can do.Best regards,
BasilisMarch 10, 2018 at 10:00 pm in reply to: Best solution for having different color themese on different pages #925030Hi,
I laoded all of those pages and I cant see any submenu, are you sure they are active?
Best regards,
BasilisMarch 10, 2018 at 9:58 pm in reply to: How To Show Video Footage Still Rather Than White Space #925029Hey Nathan,
You are using a really old version of the theme, so there are a lot of bugs which we have been solved in the mean time.
We would appreciate if you can update and let us know if the issues will be solved.Thank you
Best regards,
BasilisHey VENTDECOM,
Sure thing, please follow here
https://kriesi.at/support/topic/different-menu-on-mobile-view/and let us know if that works for you
Best regards,
BasilisHey agco83,
Please go to Settings -> Permalinks and from there press custom and save.
Let me know if that will solve the issue for you.
Best regards,
Basilis -
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