Forum Replies Created
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AuthorPosts
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Hey helban,
DO u have an export of the theme settings?
Best regards,
BasilisMarch 15, 2018 at 9:20 pm in reply to: BUG REPORT: HTML-HELPER.class.php -> Image Element with multiple images #927717Hey Innovie,
Just asked our developers to take a look – and check if that is something that has to be checked and fixed.
Best regards,
BasilisMarch 15, 2018 at 9:19 pm in reply to: Google Access Denied Errors > wp-content/themes/enfold/framework/ #927716Hey ColinWalton,
You can add a 301 redirect yes. Google is not supposed to search there so feel free to block it yes.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisMarch 15, 2018 at 9:18 pm in reply to: Default sidebar, page navigation menu, I want to highlight the item #927714Hey asiabchk,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Can you please provide us a temporary FTP access (via private data field)?
Best regards,
BasilisHi,
Thank you for letting us know.
Best regards,
BasilisHi,
Have you provided us with access as Yigit asked?
Best regards,
BasilisHi,
Let us know if there is something else we can help.
Best regards,
BasilisHi,
So the issue is on the plugin it seems!
Please contact the plugin author, they have to fix that issue for you.Best regards,
BasilisHey goldengate415,
Best way – use a plugin to make it connected like that – header.php and add the sound!
And by the way – it is not always bad – BUT – make sure users can disable it ;-)Best regards,
BasilisHi,
Can you show me a screenshot pplease?
Best regards,
BasilisHey newmedia75,
There is an issue when there are 2 sliders together I am afraid.
We will check a bit more – please allow some time on your web site.Best regards,
BasilisMarch 15, 2018 at 9:06 pm in reply to: Follow up to adjusting margins or padding in a widget. #927695Hi,
Happy you got it short out!
Best regards,
BasilisMarch 15, 2018 at 9:06 pm in reply to: Image with Hotspots: Change color background on rollover popups #927694Hi,
Please change it as
#top .aviaccordion-preview-title {
and let us know if it works
Best regards,
BasilisMarch 15, 2018 at 9:04 pm in reply to: Menu items only appear when hovering mouse / How to remove side bar on product #927693Hi,
Can you please also link our web site?
Thank you
Best regards,
BasilisHi,
Please try the code form here
https://kriesi.at/support/topic/tab-section-link-from-content-in-one-tab-to-another-tab/Best regards,
BasilisHi,
You can always just create a UTM campaign
https://ga-dev-tools.appspot.com/campaign-url-builder/Best regards,
BasilisHey Manuel,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Can u please give me access, cant find a quick way I am afraid
Best regards,
BasilisHi,
Thank you, most probably because of the copy paste :)
Let us know if there is anything else we can do for you!Best regards,
BasilisHi,
I have asked for our team to take a look as I cant review on that one I am afraid.
Best regards,
BasilisHi,
Hm, that is strange.
If you change the date, then that should be the order.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
I would instead suggest to do it like
add_filter('avia_custom_widget_args', 'avia_custom_widget_args_mod', 10, 1); function avia_custom_widget_args_mod($args) { $args['before_title'] = '<div class="widgettitle"><h3>'; $args['after_title'] = '</h3></div>'; return $args; }Let me know if it works better.
Best regards,
BasilisHi,
Please allow us some time, we are working on it with our developers.
In the meantime – if you would need a quick solution you can try add the video into a slider and load the slider shortcode.That could solve the problems.
Best regards,
BasilisMarch 15, 2018 at 8:40 pm in reply to: Header shrinks and only shows up as slim line (not really sticky) #927663Hi,
Can you please update the temporary login – please?
Best regards,
BasilisHi,
can u also send ftp – just if we brake something :)
Best regards,
BasilisHi,
Not sure how you can make all work together!
I would suggest we go ahead and hire someone who is security guru, so they can help you better.Let us know if there is anything else related to our theme.
Best regards,
BasilisHi,
Not sure how you can make all work together!
I would suggest we go ahead and hire someone who is security guru, so they can help you better.Let us know if there is anything else related to our theme.
Best regards,
BasilisMarch 15, 2018 at 8:38 pm in reply to: Add support for WooCommerce 3.0’s new gallery feature to your Costum productPage #927657Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis -
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