Hi,

Can you please create your own ticket and send us backend and FTP details please?

Best regards,
Basilis

Hey hnikfazan,

Thank you so much you are reporting those.
We have reported them back to our developers and we will update the RTL on the upcoming version

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

No, your installation is not updated yet.
But even if we do it now, how you will update next time we have an update available?
Can you please follow the documentation

Best regards,
Basilis

Hi,

The issue seems to be coming from WooCommerce and not our theme.
I am not sure that it is the latest version, there is something wrong on the template file

Best regards,
Basilis

Hi,

I am not sure I understand properly.
Do you want the words to be each one on different line, but also to have description section to grow, when new line exist?

Best regards,
Basilis

Hey Murmeltier,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Basilis

Hi,

Please take a look here

which will help you clear OG Image for everywhere.

Best regards,
Basilis

Hi,

// This code should be added to the functions.php file of the child theme
// Add custom info to Additional Information product tab
add_filter( 'woocommerce_product_tabs', 'woo_rename_tabs', 98 );
function woo_rename_tabs( $tabs ) {
    global $product;
    $tabs['additional_information']['callback'] = 'custom_function_name'; // this is the function name which is included below
    return $tabs;
}
function custom_function_name(){
    echo '<p><strong>Chakra:</strong> ' . get_field('chakra') . '</p>';
    echo '<p><strong>MoHs:</strong> ' . get_field('mohs') . '</p>';
    echo '<p><strong>Measurements:</strong> ' . get_field('measurements') . '</p>';
    echo '<p><strong>Origin:</strong> ' . get_field('origin') . '</p>';
    echo '<p><strong>Grade:</strong> ' . get_field('grade') . '</p>';
}

Use the code like that, it should be OK!
Let us know if you need something else.

Best regards,
Basilis

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

https://s.nimbus.everhelper.me/share/1608689/8izdcdhkn5nwux40zhfg
Here what I see

Best regards,
Basilis

Hi,

I do not think to be honest, that the back button works with those JS events. It cant send to a link like that as previous page.
We will do check with the development team

Best regards,
Basilis

Hi,

We will be waiting!

Thank you very much!

Best regards,
Basilis

Hey JantienM,

Please add the following CSS

.main_color.iconbox_top .iconbox_content {
background: #fff9;
}

and let us know if it works out for oyu.

Best regards,
Basilis

Hi,

Please ask your hosting provide to increase at 512M
That should solve the issues.

Best regards,
Basilis