Forum Replies Created
-
AuthorPosts
-
Hey Picfinity,
Thank you fro reporting that to us.
We will do let our developers know about that problem and will try to identify if it is something that we have to report also at the LayerSlider team.We appreciate for your patience and for letting us know.
Best regards,
BasilisHey matthewnox,
Can you please upload the image to a service like imgru so we can be able to review it properly?
Thank you for that.
Best regards,
BasilisHey IWIW,
Please try explain us a little bit better what you need to do, because that is not clear at all.
Thank you
Best regards,
BasilisMarch 29, 2018 at 11:04 pm in reply to: Icon in hamburger menu vertically alignment not correct #935041Hey JantienM,
The icon is positioned wrong, we have to use it before the first element.
Can you give us backend access so we can change it?Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey digitos,
Can we see an example of the page please, based on what you are using?
Best regards,
BasilisHi,
You can do it with the Ajax Porfolio
but it would require some extra work to make it exactly like that.
Best regards,
BasilisMarch 29, 2018 at 10:47 pm in reply to: Enable invisible header on the home page with scrolling #935033Hey adwordsfriends,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey sammybotz,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisMarch 29, 2018 at 10:45 pm in reply to: Google Analytics script not working after Enfold update #935031Hi,
Your code source is really strange.
Can you disable all the minify plugins and after check the code if it is there?Best regards,
BasilisHey simran1982,
Please make the code as following
<?php $avia_config['currently_viewing'] = "blog"; //get the sidebar //get_sidebar(); ?>And let us know if that worked out.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisMarch 29, 2018 at 10:38 pm in reply to: "theme-overview" i really like this layout. where can i get it as a template? #935023Hey fixmytech,
That is a custom effect created only for us and it is not available in any section we are afraid.
Best regards,
BasilisMarch 29, 2018 at 10:37 pm in reply to: Some products do not display on woocommerce (error 504) #935020Hi,
I removed all the debug log from the comments.
Please check your web site memory limit, the issue seems to be there.Best regards,
BasilisMarch 29, 2018 at 10:36 pm in reply to: Change Woocommerce cart icon to custom fontello icon #935018Hi,
I loaded the site on the URL and I see nothing on the menu at all?
Not even menu text?Best regards,
BasilisHi,
Here are some threads you might want to look through:
https://kriesi.at/support/topic/needed-code-for-multiple-image-lightbox/
http://mysitemyway.com/support/topic/can-i-create-multiple-galleries-on-my-photo-page
https://stackoverflow.com/questions/13867067/prettyphoto-multiple-galleries-on-one-pageIf you need further assistance please let us know.
Best regards,
BasilisHey ercan_kuru,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
I just loaded the site and tried it and it does seem that it is working properly.
Best regards,
BasilisMarch 29, 2018 at 10:24 pm in reply to: Problems with Minified code on product pages after FTP update to 4.2.6 #935007Hi,
From what we read it seems that you have big issues with the way the installation and the options are setuped.
I would suggest to consider fixing that by hiring someone to help you with the process and to identify all the issues properly.Thank you for your understanding.
Best regards,
BasilisHi,
We are sorry that it was not working previously right and we didnt taken that in consideration.
Thank you for letting us know, pelase fee free to create a new ticket if you need soemthign else.Best regards,
BasilisHey mourex2008,
Can you please let us know the server php memory limit?
It seems that things expire before they get imported.Best regards,
BasilisMarch 28, 2018 at 10:16 pm in reply to: regular (desktop) menu instead of the burger menu for all devices #934574Hey the_soundtouchables,
It is not possible. If you do that, the menu will overlap everything and it will make it look terrible.
Best regards,
BasilisHi,
Thank you for your update.
Best regards,
BasilisHi,
Which font size do you want to change, the title or the description content?
Best regards,
BasilisHey Nadja Jacke,
Could you please post your question in English?
It would be really helpful for us!Thank you very much
Best regards,
BasilisMarch 28, 2018 at 10:03 pm in reply to: I've been trying to get my LayerSlider fix for months & no has fixed it yet!!! #934556Hey sk8tertez,
The issue is not on Enfold.
Please ask your hosting provider to fix your SSL / Centificate and everything will be function properly after.Thank you
Best regards,
BasilisHey spapax,
That happens as the font is been generated dynamic and it is not stored on the save.
We will do forward the issue to our developers, so they can review.Best regards,
BasilisHey RMansfield430,
I have addeded to the private reply here :)
Best regards,
BasilisHi,
Thank you for the update.
Best regards,
BasilisHi,
@juancaride please create a second ticket with your details
@rakeshganjoo please send us over your details.Best regards,
Basilis -
AuthorPosts
