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Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
That happen because we have created a new way to handle shortcodes.
In the newest version it will not happen again.Best regards,
BasilisHi,
Thank you for the update, we appreciate it a lot!
Feel free to create a new ticket if you do need anything else.
Thank you very much
Best regards,
BasilisHi,
Thank you for letting us know.
Yes our developers are working for a fix to that.We do appreciate your patience
Best regards,
BasilisHi,
I just visited the page here
and everything seems broken.
Please disable all of your plugins they should be working fine after.Best regards,
BasilisHi,
You can translate only that it is possible yes!
Just find and replace only the words you need not everything.Best regards,
BasilisHey launchmoxie,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Yes, please try it.
The search should be loading properly after.Let us know if not – and we can check out.
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Sorry – which ticket could you please link it for us – or reply into it again please?
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey june,
Can you please provide us with login access for site, I can see only the admin info
Best regards,
BasilisHey mleite1,
Thank you for suggesting Enfold!
Yes it is possible to do it!Let us know if you would need any help.
Best regards,
BasilisHey CDuyvis,
We will do review it back with our developers, so we can see what can be done and make them look better.
We do appreciate your patience and ofcourse letting us know about that agaiN!Thank you
Best regards,
BasilisHey mofix,
Which tablet, can you let us know please?
Because based on the size of the tablet, it might be sending the right version – the desktop oneBest regards,
BasilisHi,
Can you please send us a link to your phpinfo file, so we can see if the proper php functionality is enabled?
Best regards,
BasilisHi,
The same way, but you need to follow the solder structure that Enfold shortcodes have now.
Best regards,
BasilisHi,
I am afraid we cant do a lot, if we do not have access.
It is required so we can review and help you manage the issue…Best regards,
BasilisHi,
Glad we ccould help us!
Feel free to let us know if there is anything else we can do for you!Best regards,
BasilisHi,
Please add
td {
border-collapse: collapse;
}and let us know if that works please.
Thank you
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
That is not possible.
If you cant provide us with access, please consider to hire a developer to help you.Thank you
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
There is an issue on that – we do work to get an update for the issues.
Thank you very much for your patience and understanding.
Best regards,
Basilis
