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Hi,
Unfortunately if you need help from our staff also, we would need to have the Q in English.
Best regards,
BasilisHi,
Show us with a screenshot please exactly what you want to edit.
Best regards,
BasilisHey drdrsnow,
If you post in English as this is outside of Support policy would be a lot easier for us to help you.
Best regards,
BasilisHi,
.avia-cookie-consent {
font-size: 10px;
}This takes care of the font size.
Best regards,
BasilisHi,
Do u have a backup of your Web Site, so we can do edits?
Best regards,
BasilisHey Maskenzauber,
Yes, it is safe to delete them you would not need anything for this.
Best regards,
BasilisOctober 28, 2019 at 10:38 pm in reply to: GDPR/Cookie bar: What does [av_privacy_video_embeds] do? #1151925Hey sthubertus,
This is happening, we use a version that loads the video with no cookies set.
Best regards,
BasilisHey Bkag,
yea, unfortunately, this is an issue because the browser and there is no solution because IE has stoped this support.
You should also block the users for accessing your web site with any other browser than the trend browsers.Best regards,
BasilisHi,
Which browser are you using? Can you define this also for us please?
Best regards,
BasilisOctober 28, 2019 at 10:34 pm in reply to: Enfold removes WooCommerce Product & Category Breadcrumb LD+JSON #1151922Hi,
We do not see the issue we need access so we can be able to see the problem exactly and how it comes.
Best regards,
BasilisHi,
Thank you for the feedback. Reported this so we can look it further on how the problem comes up.
Best regards,
BasilisHey topmedialab,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
You can block this by adding a no follow at the top of the search page if you want.
This is our solution, nothing else we can do.Best regards,
BasilisHi,
Do u have a backup of a Working version? Else you would need some patience until we have a working version released.
Best regards,
BasilisHi,
WoW, I didnt knew this plugin, something new to learn! :D
The flags do not need the size because actually they are small as they come from the provider.
Do you still want to add this just for the results to look good?Best regards,
BasilisHi,
We are still working over testing all the functionality before we push an update. We usually do not share dates because something might come up and we delay the release.
Best regards,
BasilisHey Carolin,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisOctober 23, 2019 at 9:42 pm in reply to: shortcode [av_privacy_link] does not work with WPML #1150666Hi,
Thank you for letting us know we appreciate ut.
Best regards,
BasilisHi,
Sure go ahead but this would take some more time for us to debug it.
Best regards,
BasilisOctober 23, 2019 at 9:36 pm in reply to: Could the badge open modal window instead of cookie bar? #1150664Hey L+T,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
We need to request permision to see this drive thing, please open it for us.
Best regards,
BasilisHi,
And manual update didnt worked?
Best regards,
BasilisHi,
This does not seem to be related to our theme
https://wordpress.org/support/topic/what-does-this-do-_fs_blog_admintrue/Best regards,
BasilisOctober 23, 2019 at 9:08 pm in reply to: Video does not start when pressing play button on section background. #1150655Hey meltdowninteractive,
This is not supported as functionality this is why you do not see it working
Best regards,
BasilisOctober 23, 2019 at 9:08 pm in reply to: RCP + TEC – ALB + X = Password protected event. Solve for X #1150654Hey Dean,
Yea pipin has previously said about those errors because of the way Builders are handling the content.
If the support of RCP can provide some help on what u need to do, we will be able to help you further.Best regards,
BasilisHey david2709,
Can u explain again please what problem is? I am not sure it is clear enough what you are trying to achieve.
Best regards,
BasilisOctober 23, 2019 at 8:58 pm in reply to: Yoast SEO doesn't work properly in advanced layout editor #1150650Hi,
Please try this one:
https://github.com/Basbee/wordpress-extended-content-analysis-yoastand let me know if the results is what you need.
Best regards,
BasilisOctober 23, 2019 at 8:56 pm in reply to: theme option “Customize heading tags” (Layout Builder tab) #1150646Hi,
What I do not understand is: Have you pressed the styles one by one to test them and see the results? What they give you?
This is the best option for everyone to understand how to use our theme settings and enjoy it.Best regards,
BasilisHey siketheser,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Maybe because of cache? Are you doing this through a child theme or the main file?
Best regards,
Basilis -
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