Forum Replies Created
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Hi,
We have some issues with our widgets.
Please allow us some time while we work to get those things fixed.We appreciate your patience and understanding
Best regards,
BasilisHi,
On every new version we create, we try take in consideration all the updates and issues users have.
Saying that, most probably on the next or the one after update, you will be able to check all those problems and see if they are all fixed.We appreciate your patience and understanding on how hard our developers work.
Best regards,
BasilisHi,
Can you please review what is the php limit of your hosting provider?
It should be 512M+ but not sure what your hosting provider has.Best regards,
BasilisHi,
We have reported the issue to our developers and they are working to get things fixed.
Best regards,
BasilisHi,
It seems that not all files are loaded properly.
Can you please delete the enfold folder and upload it again, so we can see what will happen?Best regards,
BasilisHi,
Yes, they will do.
As you have noticed, development team has re-written all the backend of ALB and there will be some really big updates about it.
So, in that process, something can broke or been missing, so we appreciate your patience a lot.Best regards,
BasilisHi,
You can always change that setting
Please do take a look
https://stackoverflow.com/questions/30998060/disable-add-to-cart-redirectionBest regards,
BasilisHey isa_solutions,
I think that if you do fix the SSL issue / error the problem will be solved.
Could you give it a try?Best regards,
BasilisHi,
We have send the fix to Gunter, he will review the topic here and will update accordingly!
Best regards,
BasilisHi,
Unfortunately, we would need to do the delete and upload please, so we can be able to see if the issue is related to that.
Can you please check and take care of the problem for us?Best regards,
BasilisHey Sebastian Fuchs,
We are working to update the theme to the latest php version and to solve any of the problems if that exist.
Thank you for your understanding.
Best regards,
BasilisHi,
Please use it like the following
#main #av_section_1 .container .content { padding-top: 10px !important; padding-bottom: 10px !important; }Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey spidit,
Please delete the theme from FTP and upload it again.
That shoul fix all of the issues.Best regards,
BasilisHey bensonfx,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey mcbaile,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
We appreciate the patience while our developers work on the issue.
Thank you for your understanding
Best regards,
BasilisHi,
We are sorrty but it is a known issue.
It has been reported to our GitHub previously, we will appreciate some patience while we try to short it out.Best regards,
BasilisHi,
Please feel free to let us know if there is anything else we can do for you.
Thank you very much
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Thank you for reporting that.
We will do send it over to our developers for further check, but in the mean time please do consider to use a different browser.Best regards,
BasilisHi,
You can always try a third party plugin to optimize the images more on size, for example compress them down so they can work a lot faster.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
Basilis
