Forum Replies Created
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May 14, 2018 at 11:08 pm in reply to: Buttons on mobile should be displayed one below the other #956737
Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
We will have the update out at 22 of the month, that is for when it is planned.
Unfortunately, there is nothing else we can do to go faster, those things do take a lot of time.Best regards,
BasilisHey fahdhus,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Fotokite,
We cant access that page, it is behind your login details
Best regards,
BasilisHey alnalu,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey incubado,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey barbarawsimon,
Those are actually from server, can you check please to update them maybe through php.ini file?
Best regards,
BasilisHey reddishpinkmedia,
Can you please show us what you mean or what you need?
Best regards,
BasilisHey netgo2017,
Can we please take a look for of your web site?
Best regards,
BasilisMay 14, 2018 at 10:51 pm in reply to: the content of the ajax portfolio preview has doubled suddenly #956724Hi,
The best solution is to delete the previous theme from FTP and them upload again.
Let us know if you done and if it solved the issue.Best regards,
BasilisHi,
Can you try do it through FTP?
It will solve the issue and you will be done with no problems ;-)Best regards,
BasilisHi,
Glad it worked for you! :)
Please feel free to create a new ticket if you need anything else.
Best regards,
BasilisHi,
Yes, the release will be on 22 and we do cover ever possible option that we do know.
Best regards,
BasilisHi,
Thank you for your understanding.
Best regards,
BasilisMay 14, 2018 at 10:45 pm in reply to: Self-hosted video not working in color section background #956718Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey brammetjeh,
Can you please show us your web site and point us out which ” timeline ” does not autoplay, I am not sure we have an autoplay on our timeline./
Best regards,
BasilisHey newki75,
Please add the following CSS code
html .ls-wp-container .ls-wrapper > a, body .ls-wp-container .ls-wrapper > a, #ls-global .ls-wp-container .ls-wrapper > a:hover {
color: #000
}by replacing the 000 with thr color code you need.
Best regards,
BasilisHi,
Thank you very much for the update, we appreciate it a lot!
Best regards,
BasilisHi,
So is it solved?
Are you OK with that solution?Best regards,
BasilisHey Andreas_BS,
Can you please remove the code, so we can do it properly?
We need to target a different class and the code you added now cant make it work.Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Yea we would need the URL so we can try review it and actually manage to provide some help.
Best regards,
BasilisHey Wilcon_de,
Please use any plugin, like Schema or All in one Schema and you can get that issue fixed.
Thank you
Best regards,
BasilisHi,
What else can it be different on those 2 installations, can you maybe help us with that?
Best regards,
BasilisHi,
The version update will be until Thursday and you will do get a notification from Themeforest for the update! :)
Best regards,
BasilisMay 14, 2018 at 10:10 pm in reply to: Custom post types with Advanced Layout Builder and single.php #956702Hey hookedonweb,
That is true, because of the way ALB is loading the elements, it does use it it own way of showing results.
I will ask our developers more info about that and will come back to the topic.Best regards,
BasilisHey Cruise8,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisMay 14, 2018 at 10:04 pm in reply to: Woocommerce: product category banner parallax (as shop banner) #956699Hey media68,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Yes our team has worked on an update and there will be fixes on that, we do short out all of the problems.
Best regards,
BasilisMay 14, 2018 at 9:54 pm in reply to: Photo Galleries not loading… thumbnails are greyed out ENFOLD #956695Hi,
I removed the access from your topic for security reason, please create your own topic so we can be able to assist
Best regards,
Basilis -
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