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Hi,
Can you please do not use caps, as we do the best we can to help you out?
Instead of pasting the code inside the codeblock, better create a shortcode that outputs that HTML.
Nothing can go wrong that way.https://codex.wordpress.org/Function_Reference/add_shortcode
Best regards,
BasilisHi,
They relooad the page, because you are using a full URL for the menu items and not just /#anchor
If you change the links like that, everything should be working properly.Best regards,
BasilisHi,
Unfortunately we are not sure where thta issue does come from.
It would require work from ous to find out those details.Best regards,
BasilisHi,
Unfortunately there is no way to remove it – but we have already asked our development team to get hands on that as it is something we do want to fix it.
They are working to provide specific updates.Best regards,
BasilisHi,
I did loged in, but it seems you have restored the file?
Any specific reason, something broke?Best regards,
BasilisHi,
Our dev team is working to get that thing shorted out yes,
Best regards,
BasilisJuly 9, 2018 at 3:19 pm in reply to: Update from 4.2.6 to 4.4.1 locks up site and makes it unusable #983128Hi,
I will do pass as working with SSH to fix / review a simple issue is 2 much.
Can you create us access into FTP so we can be able to review properly?Best regards,
BasilisJuly 9, 2018 at 3:03 pm in reply to: blog list grid displays a page reference as last element #983122Hi,
I can see the topics have replies, so should be OK to move forward :)
Best regards,
BasilisHi,
It seems OK to me with the screenshot, so the problem is fixed?
Best regards,
BasilisHi,
Thank you for letting us know.
Best regards,
BasilisHey kevindahari,
Your php memory limit is low, you would need to upgrade that from your hosting options to get it short out.
Best regards,
BasilisHey jannebarnes,
Can you please disable JetPack and let us know if issue fixed?
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
We will do release an update for those files on the upcoming version, but there is nothing you have to worry for the current one.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey MarcusEls,
What is your web site URL please?
Best regards,
BasilisHey cocoguido2,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisJuly 6, 2018 at 11:51 pm in reply to: .responsive.html_mobile_menu_tablet.html_header_top #top #main #982278Hey 4EPIU,
.woocommerce-page .responsive.html_mobile_menu_tablet.html_header_top #top #main {padding-top: 138px !important; margin: 0;}
.woocommerce-page .responsive.html_mobile_menu_tablet.html_top_nav_header.html_header_sticky #top #wrap_all #main{padding-top:138px;}Try that and let us know if it works as should
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey newki75,
I tried to login with that password and I got an error, could you please review?
Best regards,
BasilisHi,
I am sorry, I understood something completely different, my mistake. Excuse me again.
Try editing the Map then Edit Map Location by clicking on an address then find Insert Marker Image button, click it and upload the image that you want to replace.
Best regards,
BasilisHi,
From a reason, adding the /en/ creates the problem.
I have flushed the Permalinks and do see to work fineBest regards,
BasilisHey Moondreamer21,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisJuly 6, 2018 at 10:58 pm in reply to: custom sidebar in porfolio category archives and in the portfolio tag archives #982260Hey Ramiro,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisJuly 6, 2018 at 10:56 pm in reply to: Enfold- how to highlight a word when hovering over a word/ link #982259Hi,
I have removed the details form public and before we do anything change the details for security reasons and we will after review
Best regards,
BasilisJuly 6, 2018 at 10:55 pm in reply to: Empty Column / Sidebar ISSUE .container .av-content-small.units #982256Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey transformaglobalweb,
Please check our theme options from there you can configure all the details :)
Best regards,
BasilisJuly 6, 2018 at 10:52 pm in reply to: Gallery shows pictures in full size instead of small thumbnails #982254Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis -
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