Page 140 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 4,171 through 4,200 (of 17,695 total)

← 1 2 3 … 139 140 141 … 588 589 590 →

Author

Posts
July 12, 2018 at 7:41 pm in reply to: Menu/header covers most of the page – easyslider problems in edge #984863
Basilis
Inactive Moderator
Hey Jacob,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis
July 12, 2018 at 7:41 pm in reply to: Display tags under title in blog post module #984862

Basilis
Inactive Moderator

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

July 12, 2018 at 7:40 pm in reply to: LayerSlider funktioniert nicht mehr #984861

Basilis
Inactive Moderator

Hi,

Can you please post in English, so we can actually help you faster?

Best regards,
Basilis

July 12, 2018 at 7:40 pm in reply to: How to make videos responsive? #984860

Basilis
Inactive Moderator

Hi,

I just loaded the page and I cant see the code inside, have you removed it?

Best regards,
Basilis

July 12, 2018 at 7:37 pm in reply to: Woocommerce booking & Enfold #984859

Basilis
Inactive Moderator

Hi,

I just tried with Chrome browser on iPhone and it does work just fine!

Best regards,
Basilis

July 12, 2018 at 7:36 pm in reply to: Burger menu next to centered logo on desktop #984857

Basilis
Inactive Moderator

Hi,

I loaded your web site and I do not see enfold online, but something else?

Best regards,
Basilis

July 12, 2018 at 7:34 pm in reply to: Shortcodes RGPD in Enfold 4.4.1 #984856

Basilis
Inactive Moderator

Hi,

There is no option for that right now on setting the default state.

Best regards,
Basilis

July 12, 2018 at 7:34 pm in reply to: Template for single CPT post using ALB #984855

Basilis
Inactive Moderator

Hi,

That does not exist on something that you can use to get it done.
We do not have such options at our theme we are afraid.

Best regards,
Basilis

July 12, 2018 at 7:33 pm in reply to: Google Maps for development purposes only #984854

Basilis
Inactive Moderator

Hi,

Not sure for that, but we do need more time to get some updates for you.

Best regards,
Basilis

July 12, 2018 at 7:14 pm in reply to: qtranslateX language tags do not work after enfold update #984852

Basilis
Inactive Moderator

Hi,

Yea I tried the workaround my self and seems not to work.
I will do although check with my team mates also.

Best regards,
Basilis

July 10, 2018 at 9:58 pm in reply to: Function.php not working correctly? #983871
Basilis
Inactive Moderator
Hey mellypenny,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis
July 10, 2018 at 9:57 pm in reply to: vc #983870

Basilis
Inactive Moderator

Hey plichart1,

Yes it is possible but we have not tested or neither we can assure how you much support we can offer.
The easiest is to go ahead and try it, but why not you use ALB? We can assure you it is the best one you have seen! :)

Best regards,
Basilis

July 10, 2018 at 9:55 pm in reply to: Animation of portfolio item bug #983869

Basilis
Inactive Moderator

Hi,

You do need to go one by one.

Best regards,
Basilis

July 10, 2018 at 9:53 pm in reply to: Change image on hover #983867

Basilis
Inactive Moderator

Hey Camilla,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

July 10, 2018 at 9:51 pm in reply to: When editing existing page, avia layout builder doesn't load. #983865

Basilis
Inactive Moderator

Hey BSHosts,

can you please message your hosting provider?
The issue is related to something there.

Best regards,
Basilis

July 10, 2018 at 9:48 pm in reply to: Google Maps JavaScript API warning: NoApiKeys #983863

Basilis
Inactive Moderator

Hi,

Happy you got it short out.

Best regards,
Basilis

July 10, 2018 at 9:47 pm in reply to: Portfolio Raster #983862

Basilis
Inactive Moderator

Hey allerart,

can you please post in English so we can be able to help faster?

Best regards,
Basilis

July 10, 2018 at 9:46 pm in reply to: v4.4 Google Maps widget lookup fails, map blank if lat / long entered manually #983861

Basilis
Inactive Moderator

Hey wdwalrus,

Have you also added your Bulling details to your Google Account, so Google can work?

Best regards,
Basilis

July 10, 2018 at 9:45 pm in reply to: Order e-mail woocommerce #983860

Basilis
Inactive Moderator

Hey Entreprise,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Basilis

July 10, 2018 at 9:45 pm in reply to: Avia builder doesn't load #983859

Basilis
Inactive Moderator

Hey surya-x,

Can you please provide us a temporary FTP access (via private data field)?

Best regards,
Basilis

July 10, 2018 at 9:45 pm in reply to: Search Box Height on Desktop #983857

Basilis
Inactive Moderator

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Basilis

July 10, 2018 at 9:39 pm in reply to: Cyrillic script used for download progress dialog #983852

Basilis
Inactive Moderator

Hey Darrell,

That is from browser not from Enfold theme :)

Best regards,
Basilis

July 10, 2018 at 9:38 pm in reply to: Making other elements stick to the top of the page when users scroll down #983851

Basilis
Inactive Moderator

Hey dannhanks,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

July 10, 2018 at 9:36 pm in reply to: how to remove blue highlight when tapping links in mobile #983849

Basilis
Inactive Moderator

Hey 0ttochi0,

What is your web site Address?
Can we please review?

Best regards,
Basilis

July 10, 2018 at 9:35 pm in reply to: Enfold not Updating Theme Files? #983845

Basilis
Inactive Moderator

Hey benq75,

Transient Cleaner

Can you please install it and try now?

Best regards,
Basilis

July 10, 2018 at 9:30 pm in reply to: Mobile menu overlapping in mobile #983844

Basilis
Inactive Moderator

Hey kaizenams,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

July 10, 2018 at 9:27 pm in reply to: Instagram Invalid Link #983842

Basilis
Inactive Moderator

Hey eddiebooth,

We can only fix white screen with FTP details, as something is wrong on the file

Best regards,
Basilis

July 10, 2018 at 9:26 pm in reply to: Demo Theme won't import #983841

Basilis
Inactive Moderator

Hey powerplaycreations,

Please try to increase the allocated memory to 512M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
You can contact your service provider and they can do it for you.

Best regards,
Basilis

July 10, 2018 at 9:26 pm in reply to: Disable Avia Layout Builder for posts #983837

Basilis
Inactive Moderator

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Basilis

July 10, 2018 at 9:19 pm in reply to: Enfold Theme question #983832

Basilis
Inactive Moderator

Hey Andrea,

That is something that most probably no theme has, but it is possible to be done with a plugin.
So yes you can use our theme and enhance the functionality with a plugin.

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 4,171 through 4,200 (of 17,695 total)

← 1 2 3 … 139 140 141 … 588 589 590 →