Forum Replies Created
-
Posts
-
Hi,
That seems to be an issue of the 3rd party plugin that you are using on the way the CSS files are loaded.
Best regards,
BasilisHey travelsolute,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Rgrant74,
If you add those sections on your functions.php file, then you need to go to Appearance -> Widgets
and from there use that sidebar to add anything you need.Best regards,
BasilisHi,
Please install a plugin like ” ShortPixel ” and try compress all the images.
That should solve the issueBest regards,
BasilisHey Coci,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHey bloomfashion,
That is the Mansory Grid element for the portfolio that we are using there on the demo!
Have you tried to add it?Best regards,
BasilisHi,
I can see now, but as you see on mine all work, so need some time for us to find out what is wrong
Best regards,
BasilisHi,
Are you inserting through the text editor and then switch back to ALB to load the elements and the save?
Best regards,
BasilisHey fanlokbun,
Can you show us your web site and with a screenshot the exact change please, it is not so clear on how to do it.
Best regards,
BasilisHi,
Yes, the issue is reproduced, but what is the solution we are not sure for it yet.
Best regards,
BasilisHi,
Our development team, has done some updates and fixes for the iPads so we would appreciate a small patience until everything is going out.
Best regards,
BasilisHi,
I tried to locate the output of the emails, but I cant see where they are directed while sending an email.
I think that the best option here is to ask the hosting provider if they can see where the issue is happening
and if they can track the sending.Best regards,
BasilisHey Rgrant74,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Jason,
The image is not attached, can you please post somewhere like img.ru ?
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey qmsbrasilmarketing,
Which tutorial found? Any that is to replace with content(”)?
Provide some links please, because we need to update our documentation alsoBest regards,
BasilisHi,
I tried and the credentials didnt worked, can you please check on that again?
Best regards,
BasilisHi,
That is not possible unfortunately because it is not supported to work on mobiles / ipads.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHey neotronics,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
I have send you the video and I can show you it works.
Can you please show me with a screenshot what is not working or even a video would be even more helpful…Best regards,
BasilisHey itransact,
Unfortunately we do not offer compatibility or support for 3rd party plugins.
If the plugin developer wants to create with one of the top themes in themeforest they can, else you can always try an other plugin to use!Best regards,
BasilisHi,
I can see everything working as should
https://www.useloom.com/share/22b094bfe4904d38b7c7d4950990ff87Best regards,
Basilis
