Hi,

Can you please reupload all the folders of Enfold from FTP and let us know if that could save the issue?

Best regards,
Basilis

Hey Milad,

Could you please post in English for us, so we can be able to help further?

Best regards,
Basilis

Hey jeroenvandessel,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

Have you enabled coockies at WooCommerce settings?
Also are you sure that this is also enabled when the GDPR check is going over?

Best regards,
Basilis

Hey Maskenzauber,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey Rik Snuiverink,

We will forward the request to Kriesi and if he is interested he will come in contact.

Best regards,
Basilis

Hey lzevon,

That is actually an issue from our side – yes
We will be working towards fixing it, you are correct on what is happening.

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

The section number depends on where you want to add it – where do you need show us a screenshot so we can provide the correct section

Best regards,
Basilis

Hi,

Have you done any update that resulted loosing that code?

Best regards,
Basilis

Hey Rasmus,

Yes, that is the cleverest solution to have things running faster and smoothier!

Best regards,
Basilis

Hi,

I cant login with it – can you please re-set the dates for us?

Best regards,
Basilis

Hi,

Unfortunately thee is no solution to be done with Enfold and that is why there is also no reply from our side..

Best regards,
Basilis

Hi,

Have you followed the steps that Mike asked?

Best regards,
Basilis

Hi,

Went through the basics but it seems that it is gettingt outside from our support scope to provide so many CSS work.
please do consider to hire a freelancer to help you make it exactly the same.

Best regards,
Basilis