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Hi,
Thank you for your feedback, we appreciate this a lot.
Best regards,
BasilisDecember 9, 2019 at 9:58 pm in reply to: Flex column animation at the end of a page not triggering #1164206Hi,
Thank you for sharing this! :)
Best regards,
BasilisHi,
Feel free to create a new ticket if you would need something else! :)
Best regards,
BasilisDecember 9, 2019 at 9:50 pm in reply to: Masonry gallery, infinite scroll with jscroll. Problem with lightbox. #1164201Hey ppietruczak,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisHi,
Can I install some optimization plugins, please?
Best regards,
BasilisHi,
The issue seems to be this then. We would need to check a little bit more about the status of the problem.
Best regards,
BasilisDecember 9, 2019 at 8:52 pm in reply to: WordPress database error Unknown column 'group_id' #1164177Hi,
I am trying to run a database optimization and things do not return as should. do u have php my admin?
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BasilisDecember 9, 2019 at 8:42 pm in reply to: Portfolio grid & Ticket button in bottom right corner #1164175Hi,
Have u done an update? All the code is removed and I have tested this previously already that it is there.
Best regards,
BasilisHey FeedXL2019,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Right now one of the best SEO plugins is the Rank Math SEO Plugin
I would suggest to test this out, it will help you eventually make your SEO better.
Also, do not trust those type of plugins for your SEO, if you actually want to grow, buy SERank, Ahref, SEMRush and start learning from there.
Best regards,
BasilisDecember 8, 2019 at 11:11 pm in reply to: Enfold – Yoast SEO Alt Attributes / Outbound Links Issues #1163920Hi,
There is no official support about this right now, we have the plugin that I have suggested previously.
Best regards,
BasilisDecember 8, 2019 at 10:02 pm in reply to: Icon list icons disappear after loading in Safari Browser #1163912Hi,
No not yet. Please do allow us some more time. Safari issues do take a little bit more because the browser has a lot of different issues coming over.
Best regards,
BasilisHi,
Thank you very much for letting us know, we appreciate this.
Best regards,
BasilisHey fristil,
Most probably because we are also setting themap API key. Please check with the plugin developer regarding the issue they are more eligible to assist.
Best regards,
BasilisHi,
We have done a lot of fixes, not sure if this is included. Best is if you do try this and let us know if there are still issues.
Best regards,
BasilisDecember 6, 2019 at 10:48 pm in reply to: desktop 3 columns > tablet 2 columns > mobile 1 column #1163487Hey SW-online,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey rasmusheil,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Maria,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisDecember 6, 2019 at 10:42 pm in reply to: Featured image on post not full width when viewed on mobile #1163483Hi,
Yeap it does look just fine. Well done! :)
Best regards,
BasilisHi,
You can increase the percentage of the width, but this will after not play good on other screen sizes.
Best regards,
BasilisDecember 6, 2019 at 10:41 pm in reply to: contain width within boxed layout for elements that are positioned absolute #1163481Hey bobfurgo,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Yes this can also work but it will be lost after each update :(
Best regards,
BasilisHi,
The password is not working could you please re-check this?
Best regards,
BasilisDecember 6, 2019 at 10:33 pm in reply to: Contact form does populate email field on mobile. #1163477Hey marqattack,
Are you sure for this issue? It sounds really strange because the issue cant be related to the mobile / desktop.
Best regards,
BasilisDecember 6, 2019 at 10:33 pm in reply to: Enfold Version: 4.6.3.1 issue in WP 5.3 with safari #1163476Hey evvmedia,
Yeap, we do know those issues / errors we are aware of them and next versions will do include some fixes.
Best regards,
BasilisHey Andrea,
IE11 is not supported any more from Microsoft so we also do not support it. This is a functionality that cant work on those browsers as they are really – really – old.
Best regards,
BasilisHey yifatcohen,
What are your settings related to GDPR? This can happen if u have not allowed those cookies to go through so it sends to youtube web site.
Best regards,
BasilisDecember 6, 2019 at 10:29 pm in reply to: Wrong frontend rendering after updating an existing page or creating a new page #1163472Hey zdeda3239,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHey jannnnnneke,
Could you re-do the Import / Export that Ismael has suggested please?
Best regards,
Basilis -
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