Forum Replies Created
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AuthorPosts
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November 17, 2018 at 4:08 pm in reply to: Spalten werden im Warenkorb nicht angezeigt bei mobile devices #1034746
Hi,
The topic here is really old – I will lock it and you can create a new one if you require assistance.
Best regards,
BasilisHi,
Have you upgraded Enfold version?
Best regards,
BasilisHi,
Closing that one so we can keep the discussion on the other ticket.
Best regards,
BasilisHi,
1. Yes you cant add alt to background images ( generaly on html not on our theme ). For adding alt to all images you can use a plugin to search / scan all images and apply that as a fix.
2. You can do that – but you have to use our basic single template design. If that will not work for you, then you can go ahead and customize the single.php file.
3. As you will be using single.php, you do not need the ALB so that problem will not exist I suppose.
4. Yes you can do that. But if the container of the post is specific to 980px for example, then those images will have to be both full width but also have a different z-index so they can be applied.
5. Yes it is possible with some CSS.Best regards,
BasilisNovember 17, 2018 at 12:53 pm in reply to: Masonry legend fix on iPad while configured to appear only when hovered by mouse #1034721Hi,
Yes that is really good feedback and we can notice the problem you are refering.
We have discussed with our developers so they can check on how we can fix and implement some updates on those stuff.Best regards,
BasilisNovember 17, 2018 at 12:43 pm in reply to: Enfold contact form not sending mail – other problems ruled out #1034720Hi,
It cant be that something is broken inside our forms, because they do work for other users.
So basically the problem is something on the server configuration.Best regards,
BasilisHi,
We are sorry for the delay, @michaelH we appreciate your help!
Best regards,
BasilisHey CharlotteDesorgher,
What is your php memory limit?
Best regards,
BasilisHey profumopuntoit,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey nemind,
You can use a sidebar with a menu position where you also add icons as CSS classes on each of the menus.
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Develco,
That is an issue on how IE is handling SVG, unfortunately not something we can help with.
Best regards,
BasilisNovember 16, 2018 at 1:10 am in reply to: 4.5 – added: Animated Numbers element into a circle (but not on mobile) #1034196Hey Heathcliffe,
That is how we do decided to code that element for mobile.
I understand what you are talking although, I have added it as a request on our Github!Best regards,
BasilisHi,
Yea, that is a browser functionality issue.
We do need to reconsider how to build that to be a bit different for the results that it returns/Best regards,
BasilisHi,
.page-id-138 .av_one_half {
margin-left: 0 !important;
min-height: 100% !important;
}let us know if that works
Best regards,
BasilisHi,
OK, which part still left that you need help with?
Best regards,
BasilisNovember 16, 2018 at 12:30 am in reply to: Featured image slider, The Events Calendar and custom post type support #1034186Hi,
Thank you very much for your kind words but also for your understanding!
Best regards,
BasilisHi,
Yeap, I did received it!
Best regards,
BasilisNovember 16, 2018 at 12:24 am in reply to: Placing back a revision, places back another post #1034184Hi,
Not sure what else can it be. I did asked some of my colleges to take a look although.
Best regards,
BasilisHi,
I tried to use the password but the access is not working for me.
Best regards,
BasilisHey Stefan,
Unfortunately there is no way for us to tell you, which matches that.
But that is a nice idea to create a panel maybe from our side, so users can register.Best regards,
BasilisHey kostertje,
Whta is your icon? We need to know the icon, and if it is a font or an image. Based on that we can after change it with a CSS content: attribute.
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Please bare with us while we work on the issue. We appreciate the patience.
Best regards,
BasilisHi,
To be clear are you referring for the mobile images on the slider?
Best regards,
BasilisHey tjjones,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
We do need access so we can try debug as much as possible from our side…
Best regards,
BasilisHi,
Thank u for the feedback! :)
Best regards,
BasilisHey mheinen1critical,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis -
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