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Viewing 13 posts - 1 through 13 (of 13 total)
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  • in reply to: Enfold update doesn't give me current version #560765

    Thank you, Elliott for the detailed instructions. This worked!

    Kristin

    in reply to: Enfold update doesn't give me current version #560129

    Hi-

    I have a Child Enfold as well as Enfold 3.4.2 and 3.4.7 in my WordPress theme directory. The current theme has a delete button. The Child and 3.4.2 do not.

    I went to my site files via FTP and uninstalled what I thought was 3.4.2 but lost all the content on the site. I restored from a backup but now I am back to version 3.4.2

    I don’t understand how to set up the Child theme so that I can upgrade without loosing my site.

    Is there someone who can check my file setup?

    Thank you
    Kristin Aplin

    in reply to: Main Menu not visible until scrolling down #559687

    Yigit

    Thank you so much for telling me exactly how to fix this!

    Kristin

    in reply to: Main Menu not visible until scrolling down #559474

    Hi-

    Thank you. This fixes the visibility of the phone info but not of the main menu. Main menu is still not visible before scrolling.

    Can you tell me where to fix visibility of main menu?

    Thank you very much for your help.

    Kristin Aplin

    in reply to: Enfold update doesn't give me current version #559462

    Hi-

    I still cannot update my theme.

    In my dashboard I have 3 Enfold Themes: Enfold Child, Version 3.4.7, and version 3.4.2. I have my Enfold Child theme activated showing my website. When I click on 3.4.7, all my contents goes away (as you say is normal). When I click back to Enfold Child, I am back to version 3.4.2.

    I have ready everything I can find on your forum and tutorials but I am clearly missing something obvious and probably simple.

    How do I update Enfold and keep the content I have?

    I am at my wit’s end and appreciate any enlightenment you can provide.

    Thank you
    Kristin Aplin

    in reply to: Main Menu not visible until scrolling down #557943

    Rikard-

    I know about the header behavior settings in Dashboard/Enfold Child/Header/Header Behavior. I had it set and working fine but something changed and the main menu and phone number content above the header are not visible when opening the page. They only become visible once I scroll down a bit and remain visible as I desire. But I need my site visitors to see the menu when they first open the page.

    Could this have something to do with using a Child theme? I have been having a hard time updating my theme too. I have another ticket for that problem. See #post-557904 for a description of that issue and what I have done to try to solve that issue.

    I have spent so much time trying to fix these issues that I am afraid I have messed something up. I am a graphic designer with little coding experience (or aptitude apparently) so your clear guidance is much appreciated.

    Thank you
    Kristin Aplin

    in reply to: Enfold update doesn't give me current version #557904

    Hi-

    I have not succeeded in updating my Enfold theme on my site that uses a Child theme.
    What I have done:
    1. Tried updating through dashboard. Didn’t work. Theme update says I am up-to-date with version 3.4.2
    2. Checked manually, no update available there. (WordPress is up to date.)
    3. Downloaded and activated Transient Cleaner. No effect that I can see.
    4. Downloaded Enfold 3.4.7 and activated it. All my site content went away.
    5. Reactivated Enfold Child Theme, which restores my site, but Auto-update still doesn’t work.

    I am not very experienced with WordPress and Enfold so it could be something very simple I have messed up. I have been through your support forum and tutorials at length, but haven’t been able to solve this problem.

    Thank you for your help
    Kristin Aplin

    in reply to: Enfold update doesn't give me current version #557262

    I was able to update one site (focusedenergyprocesses.com), but not the other (03b92ca.netsolhost.com/autoflow).

    Check Manually button hasn’t worked. I installed and ran Clean Transient plugin, but that didn’t help either. I am using a Child Theme.

    in reply to: Main Menu not visible until scrolling down #557239

    Login correction

    in reply to: Main Menu not visible until scrolling down #557231

    Login info incorrect. So Sorry! New info below.

    in reply to: Main Menu not visible until scrolling down #556781

    Sorry, forgot web address.

    http://03b92ca.netsolhost.com/autoflow/

    in reply to: Enfold update doesn't give me current version #556779

    Oops! Let me give you live site:

    focusedenergyprocesses.com

    in reply to: API Update broken.. Stuck at 3.3 #556283

    Hi-

    I have 2 websites using Enfold. I cannot update version of either with updater. Theme update says I have current theme at 3.0.4. Manual update takes me WP update page, which I have updated to 4.4. Both API keys seem to be correct.

    Thank you

    Kristin Aplin

Viewing 13 posts - 1 through 13 (of 13 total)