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We have finally found the solution to the problem which was an old self-defined rule in the Quick CSS section.
This ticket can then be closed now.Just as a short update: we are still investigating this issue and I will report back here as soon as we find something worth considering.
I can confirm that the tab section height works well on your test page and I will forward your information to our web developer in order to test it.
As soon as I have an update on this, I will post it here.We are neither using any caching process/plugin nor do we have implemented any custom code in our child theme.
After temporarily deactivating all plugins currently installed the problem unfortunately persists and we are at a loss what else could be causing this issue.We forwarded your hint to our web developer who switched to the parent theme and cleared the functions.php but the problem persisted on his end.
It seems that the problem roots to something else which we are not able to identify as of now.I saw a former thread where it said to double check the Quick CSS which I did but your hint with the media queries was perfect.
It actually was a missing curly bracket, thank you Guenni007.
This ticket can then be closed now.I have created a website and database backup.
You can go ahead with temporarily deactivating the plugins for testing purposes.We don’t have a staging version but with the credentials from the initial post our live version can of course be checked.
We don’t use any sorting plugins or custom modifications so that can’t be the root of the problem.
I deactivated all current plugins, commented out all custom CSS rules, and cleared the cache for further testing but the bug remains, even if I build the blog from scratch on a new page.
It would be great if a developer from your end could have a look into it.Google Chrome is the browser I use but this bug has been cross-tested across different browsers and devices.
I have created screenshots of this issue (see private content).
Screenshot 1 and 2 show the erroneous sorting function while screenshot 3 represents the thumbnails flying around when clicking on a different category.
The issue with the wild thumbnails can be reproduced when clicking different categories after one another, on some it happens, on others not.The various fixes seem to be implemented after the update, great.
This ticket can then be closed now.Shouldn’t there be an official fix so the icon grid looks fine an all devices instead of a CSS workaround?
For the sake of convenience I’m just going to wait for the next update and then go over all of the above-mentioned issues at once to see if they got fixed.
Are there any plans for an update or hotfix in the near future?
On some machines the grid displays right, that is correct.
The various screenshots I had attached were taken on a 27″ monitor with Mozilla Firefox and on a 32″ monitor with Google Chrome.
If you use the zoom to emulate a bigger/smaller monitor (STRG + Scrollwheel) you should at some point see the gaps between the grid.I have totally overseen the available Enfold update, sorry for that.
The issue seems to be resolved with the update, thank you.
The ticket can therefore be closed now.Unfortunately, the update didn’t bring much relieve to these issues.
The rather big whitespace between the last form element and the privacy policy checkbox from Issue #1 still exists.
The translation from Issue #2 of the notification message saying “Dieses Kontaktformular ist deaktiviert […]” is somewhat crooked and should rather be translated like this for proper German: “Dieses Kontaktformular ist momentan deaktiviert, da Sie den Google reCAPTCHA-Service noch nicht akzeptiert haben. Dieser ist für die Validierung des Sendevorgangs jedoch notwendig.”.
The words “Privacy Policy” and “Terms of Service” of the notification message saying “Diese Seite wird durch reCAPTCHA […]” have not yet been translated and are therefore still in English. “Privacy Policy” should be called “Datenschutzerklärung” and “Terms of Service” should be called “Nutzungsbedingungen”.
I would volunteer for the translation of the strings for the Google reCAPTCHA service. If required, please just send me a list with the required translations.The margin-right from Issue #4 still exists and breaks the line before the line actually ends, which looks weird.
Unfortunately there hasn’t been any update since.
Any plans to release the update or at least a hotfix soon, so I don’t have to manually fix the issue for all installations?No, I am only using Google reCAPTCHA with the options supplied by Enfold.
For a better understanding, I have attached screenshots (private section) with the according numbers to the issues mentioned above.
Please note that some of the english strings in issue #2 only appear as long as cookies have not yet been accepted.Thank you for providing this fix.
Are there any plans on when to release the next update so the fix gets applied to all my installations automatically?Great, this fixed the missing social icons and in the meantime I have fixed the missing newsletter subscription form myself.
The only “unwanted” elements are the blue quotation mark and closing HTML tag being displayed at the bottom left of the socket.
Actually, this is being shown on all of my Enfold installations.
How can this be fixed?
