Hi,

I used this code inside your Quick CSS field:

//** KRIESI CUSTOM CODE **//
@media only screen and (min-width: 767px) {
.only-mobile {
display: none !important;
}}
@media only screen and (min-width: 767px) {
.only-mobile {
display: none !important;
}}

for the page in private content.

Somehow it needs two times of the same code. So there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

it appears totally fine for me: http://imgur.com/a/5qD7I

Please clear browser cache and hard refresh a few times.

Best regards,
Andy

Hey variabel,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

Best regards,
Andy

Hi,

are we allowed to temporarily deactivate all your plugins? I still think this issue is caused by a conflict with a plugins.

However, also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

no idea what you want to show us with your screenshot to be honest. Have in mind that we don’t understand any Russian. Please remove any customizations you’ve done for your mobile search and then add the code from here into your Quick CSS field and adjust the values if needed.

Switch off any caching you’re using and afterwards deactivate your caching plugin as well as all other plugins. Clear browser cache and hard refresh a few times.

Best regards,
Andy

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

super, dass du es hinbekommen hast. Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe brauchst mit dem Theme. Wir unterstützen dich gerne.

Ebenso ein schönes Fest!

Liebe Grüße,
Andy

Hi,

I see. Use something like 90% inside left value.

Best regards,
Andy

Hi,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Please deactivate all other plugins but WooCommerce by WooThemes.
What is WooCommerce support saying about this?

Best regards,
Andy

Hi,

of course Kriesi has designed the theme the way it is right now. Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
You can find good freelancers here: http://kriesi.at/contact/customization

Best regards,
Andy

Hi,

remove any customizations you’ve done and then let us know when you’re ready, so we can have a look at a clean Enfold installation. If your mega menu still behaves weird, then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

I checked again on an htc android device and it’s still working fine for me: http://i.imgur.com/EBIn15S.png

Please use another ticket for a new question and best to search the forum if your question was already answered. For first information: auto play on mobile devices is not allowed due to restrictions of the vendors of those devices.

Best regards,
Andy

Hey Thomasschmidt90,

der Link zeigt mir nur “Fehler” auf. Kann keine Screenshots sehen.

Was genau meinst du? du benutzt ganz normal ein Text Element, indem du dein Link einsetzt.

Gruß,
Andy

Hi,

remove this part using this code inside Quick CSS field:

.top-links-social {
display: none;
}

Best regards,
Andy

Hi,

alright, thank you!

Best regards,
Andy