Forum Replies Created
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AuthorPosts
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Hey petermanfredini,
von welchem Pop-Up Kästchen redest du? kannst du uns bitte einen Screenshot schicken von dem Element? und ein präziser Link wäre auch super.
Gruß,
AndyHi,
if your’re using ALB for your portfolio items then you need to customize this file: Enfold/template-builder.php
If you can’t do any customizations by yourself, refer to: http://kriesi.at/contact/customization
Best regards,
AndyHi,
I can’t see any border or shadow under your menu, neither on your website nor on your screenshot: http://i.imgur.com/yCbL5Lx.png
We need to be able to inspect the elements in question, so please provide us a precise link.Best regards,
AndyJanuary 11, 2017 at 8:22 pm in reply to: please help in german ! Anker / Sprungmarken bei Textlinks #732286Hey Susanne,
ich weiß leider nicht was du meinst. Kannst du bitte alles etwas genauer erklären? Screenshots und eine Skizzen wären auch hilfreich dich besser zu verstehen. Bitte nutze imgur.com oder Dropbox.
Gruß,
AndyHey Timo,
eine Liste der empfohlenen Plugins für Enfold findest du hier: https://kriesi.at/support/topic/recommended-plugins/
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHey SoniTonic_Admin,
no, unfortunately there is no way to do this. You need to find a plugin with such a function or hire a freelance developer for this job: http://kriesi.at/contact/customization
Feel free to make a feature request for Kriesi here: https://kriesi.at/support/enfold-feature-requests/
Best regards,
AndyHi,
we need admin access, instead of a normal profile. Let us know when you’re ready.
Best regards,
AndyHey vmoralestejedor,
use a code like this inside Quick CSS field:
.children .comment_content { margin-left: -73px; margin-right: 20px; }
Make sure no caching is activates, so you’re able to see the changes. Adjust code as needed.
Best regards,
AndyHi,
please follow Rikard’s instructions, as this is the default way how to do it. If you want something beyond this, refer to: http://kriesi.at/contact/customization
Best regards,
AndyJanuary 11, 2017 at 7:34 pm in reply to: Translate No products found which match your selection. #732254Hey Groeier!,
refer to: https://optimizerwp.com/documentation/how-to-translate-theme-using-loco/
Best regards,
AndyHey NNE,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHey graphicsplus,
refer to: http://kriesi.at/documentation/enfold/change-the-sort-order-of-portfolio-elements/
Best regards,
AndyHey iempresa,
not sure what you mean. Can you explain further and show us an example maybe?
Best regards,
AndyHey OblakJ,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Also please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
update theme to newest version. Deactivate all plugins but default Contact Form 7 plugin, to find out which one is causing this issue.
Best regards,
AndyHi,
try something like this inside Quick CSS field:
a#advanced_menu_hide:after { content: url(https://ttkv-hameln-pyrmont.de/content/newsbilder/News_Auto.jpg); position: relative; left: -50px; }
and adjust as needed.
Please stick to one question only in one ticket and feel free to open other tickets for other questions.
Best regards,
AndyHi,
I can’t see any gaps at all (see screenshot in private content). Can you provide us screenshots please?
Don’t forget to clear your browser cache + hard refresh a few times.Best regards,
AndyHey Christophe,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
it should work fine. Don’t forget to clear browser cache if necessary.
Best regards,
AndyHey Jurgen,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyJanuary 11, 2017 at 6:47 pm in reply to: All content on site (incl headers, menu etc) the Google font Catamaran #732218Hi,
Catamaran font is working fine for me: http://imgur.com/a/ESBKO
Please clear browser cache and hard refresh a few times.Best regards,
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyHey itarab,
in your case we recommend to work with: https://wordpress.org/plugins/wp-migrate-db/
Best regards,
AndyJanuary 11, 2017 at 6:32 pm in reply to: YouTube video on Fullwidth Easy Slider in responsive mode not working #732207Hi,
I can see your fallback image just fine: http://i.imgur.com/9NQfhAG.png
So seems you could fix the issue already? if you don’t see it then please clear browser cache and hard refresh a few times. Also check on another device.
Best regards,
AndyJanuary 11, 2017 at 6:28 pm in reply to: Cant change my permalink away domainname/index.php/%postname% #732202Hi,
as you discovered by yourself, this option is not available when using header as inside sidebar. Please use header on top to get unlock this feature.
Best regards,
AndyHi,
does this happen with a default WP theme as well? please refer to:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/Best regards,
AndyHey mdiperformance,
lots of customizations you want to implement, so please refer to: http://kriesi.at/contact/customization, where you can find a freelance developer for this job. If you simply want to remove an element, we can definitely help you and in this case just send us a precise link with the elements in question.
Best regards,
AndyHi,
I can’t find your @font face code anywhere. Where did you implement it? please follow the tutorial correctly and let us know when you’re ready. If you need help with it, then feel free to hire a freelance developer for this job: http://kriesi.at/contact/customization
Best regards,
Andy -
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