Forum Replies Created
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Hey siteraum,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
In your case I would search for a plugin with such a function.
Best regards,
AndyHi,
Glad we could help!
We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyHi,
bitte nicht pushen, sonst gibts automatisch eine spätere Antwort. Schick uns bitte Admin Zugang zu, damit wir uns das genauer anschauen können. Von welchem Untertitel ist genau die Rede?
Gruß,
AndyHey finon,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
use this code inside Quick CSS field:
.avia-button-wrap.avia-button-center { bottom: 15px !important; }
and adjust as needed.
Best regards,
AndyHi,
are you using LayerSlider for your background image in question? Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
open a new ticket for a new question/issue.
Currently we noticed some issues with the newest php version. Kriesi is working on it. As a workaround we recommend to downgrade to your previous version.
Best regards,
AndyHey carmycurly,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
have in mind that we’re answering hundreds of posts each day, so I don’t remember what I already did for you. So please explain further what you want on your other page. Best to open a new ticket for it, as already said. Use screenshots to describe what you want.
Best regards,
AndyHi,
vergiss nicht “Regenerate your Thumbnails” zu machen, nachdem du die Größen verändert hast.
Ebenfalls nicht vergessen deinen Browser Cache zu leeren sowie einige Male ein hard refresh zu machen.Gruß,
AndyHey gnw,
von was für einem Rollbalken redest du? bitte nutze Screenshots, um uns klar zu machen was du meinst und was du erreichen willst (imgur.com, dropbox, etc.).
Gruß,
AndyJanuary 16, 2017 at 4:14 pm in reply to: Center and scale full width logo header element in all browsers #734139Hi,
we can’t help with the logo. Please update your iOS to the newest version.
Use this code inside Quick CSS field:
@media only screen and (max-width: 989px) and (min-width: 768px) { #menu-item-464, #menu-item-652 { display: none; }}
In the future please use different tickets for different questions or issues.
Best regards,
AndyHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyHi,
I checked the link you’ve provided, but can’t find any next and prev button. Please always provide with us a precise link showing the elements in question.
Best regards,
AndyHi,
this is getting very confusing here. Please use different tickets for different questions/issues in the future.
Are we allowed to deactivate any caching plugin, as well as all your other plugins for testing purposes?
Best regards,
AndyJanuary 16, 2017 at 3:25 pm in reply to: Enfold theme 3.8.4 visual editor not working wordpress 4.7+lightbox image probem #734099Hi,
glad we could help so far and I’m looking forward that Kriesi will implement a fix for this soon. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
glad you could fix it! Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyJanuary 16, 2017 at 3:23 pm in reply to: Problem mit 2 Spalten Darstellung unterhalb von Farbsektion in mobile Browser #734095Hey fragezeichen,
bitte versuche einmal alle Plugins zu deaktivieren, um zu schauen, ob eins dieses Problem verursacht.
Wenn das nichts hilft, dann schick uns Admin Zugang. Haben wir die Erlaubnis all deine Plugins zu deaktivieren?
Gruß,
AndyJanuary 16, 2017 at 3:00 pm in reply to: please help in german ! Anker / Sprungmarken bei Textlinks #734073Hi,
sorry für die späte Antwort und danke wiedermal fürs Aushelfen @Guenni007
@tiefenschaerfe
Wenn du dazu noch Fragen brauchst, dann sind wir gerne für dich da.Gruß,
AndyHi,
you’re still using a caching plugin. Please switch it off and then deactivate it, while things are still not working well for you.
Are we allowed to deactivate every plugin you’re using for testing purposes?Best regards,
AndyHey Druckart,
ich kann keine image widgets sehen bei dem Link den du uns geschickt hast. Bitte sende uns einen Präzisen Link mit den entsprechenden Elementen. Gerne auch Screenshots um sicherzugehen, dass wir wissen um welche Elemente es sich handelt (imgur.com, dropbox).
Gruß,
AndyHi,
try this one:
.avia_textblock.magtext ul { width: 87%; left: 7%; position: relative; }
Adjust if needed.
Best regards,
AndyHi,
wir können dir nicht sagen wie du deine Seite gestalten kannst, sondern wir helfen dir wenn es zu Problemen kommt mit den Elementen, die du mit Enfold verwendest. So wie es für mich klingt, wird es so wie du es bisher hast nicht möglich werden das zu erreichen was du erreichen willst. Eventuell wäre es am besten einen Freelance Developer/Designer zu engagieren für diesen Job: http://kriesi.at/contact/customization
Gruß,
AndyHi,
tut mir wirklich leid, aber ich habe mir den Link den du geschickt hast angeschaut und weiß nicht wovon du redest. Bitte nutze einen Service wie imgur.com oder Dropbox, um Screenshots zu schicken, damit alles klarer wird.
Gruß,
AndyHi,
links you’ve provided do not work anymore. Can you check please?
Anyway, as shown in my screenshots there are no gaps for me. Please check on a different computer as well.
Best regards,
AndyHey DerNeumi,
wir empfehlen stattdessen mit Mailchimp zu arbeiten. Du könntest versuchen mit einer Lightbox zu arbeiten: http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/#prettyPhoto um das Pop Up zu erstellen. Oder du suchst du dir ein Plugin mit solch einer Funktion.
Gruß,
AndyJanuary 14, 2017 at 10:32 am in reply to: How to have a full width submenu automatically display on all pages #733507Hi,
WP login you’ve provided does not work anymore. Can you provide us a new login please?
Update the theme to the newest version (v3.8.4). Deactivate “Hide Mobile Menu Submenu Items” inside Enfold->Header->Mobile Menu
Best regards,
AndyHi,
you’re using link in private content inside your video element. If you open this link directly in Chrome, then you will see the same thing happening. So it’s not about Enfold, but about Chrome browser. Compare this link with Safari and you’ll see the difference. So what you can do is to use a different link instead of the “embed” one. Try the default link inside private content.
Best regards,
AndyHi,
as said I this the testing inside your editor, so inside Appearance->Editor.
Please check on another computer as well. Clear browser cache and hard refresh a few times.
Best regards,
Andy -
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