Hi!

I can’t open the link and get a “Gateway Timeout: can’t connect to remote host” error message. Can you please check?

Cheers!
Andy

Hi Alex!

du kannst versuchen mittels media queries zu arbeiten und so definieren welcher CSS code für welche Bildschirmgröße angewendet werden soll. Weitere Infos dazu: https://css-tricks.com/snippets/css/media-queries-for-standard-devices/

Gruß,
Andy

Hi!

can you send us a screenshots of what you want to achieve please? because how it is looking right now we can see on your website, but it’s difficult to imagine how you want it to change.

If you want to center your icons use this code:

.avia-section .template-page .entry-content-wrapper {
padding-right: 215px;
padding-left: 216px;
}

and adjust as needed.

Regards,
Andy

Hey!

please try to deactivate all plugin, to see if one is causing this issue. You can also try to rebuild the page in question completely, so just add a new page with the same content to check if the issue is gone.

Also please upgrade to Enfold v3.2.2

Regards,
Andy

Hey!

glad it’s working for you now. Let us know in a new ticket if you have any other issues or questions related to the theme. We are happy to assist!

Regards,
Andy

Hi!

hm not sure what you mean exactly. Can you show us screenshots of what you want to achieve?
Try this code:

.sidebar .widget:first-child, .content .sidebar .widget:first-child {
padding: 30px;
}

and adjust as needed.

Best regards,
Andy

Hi Webmasterteam!

1.) Wenn du umziehst, solltest du ein Plugin wie dieses hier dafür verwenden:
https://wordpress.org/plugins/wp-migrate-db/
https://deliciousbrains.com/wp-migrate-db-pro/

2.) Dazu mache bitte die entsprechenden Standart WordPress Einstellungen in deinem Backend unter Einstellungen->Allgemein

Wenn du noch eine Theme bezogene Frage hast, sind wir gerne für dich da.

Gruß,
Andy

Hi!

das liegt wohl daran, dass du eine sehr alte Theme Version verwendest. Bitte installiere immer die neueste Version (Enfold v3.2.2). Das gleiche gilt für WordPress, WooCommerce und andere Plugins.

Gruß,
Andy

Hey burtonimagery!

to be honest I am absolutely not sure what you are talking about and it would be best for us when you separate each question into different tickets, because then we can answer simultaneously and you would get a faster reply.

If you need a password gallery you would need to search a plugin for it.

Please always use screenshots to make things clear (imgur, dropbox), because it’s very difficult for us to imagine what you write. I can’t see any “client” category on the first link you have provided for example.

1.) I think the questions belonging to WooCommerce would best fit inside WooCommerce Support, as they know their plugin best.
What do you mean with 2,3,4 below? If you use for example masonry gallery you can achieve something similar as the other photographer.

2.) A tutorial on how you can add your own icon fonts: http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/
You can use the icon fonts also as your captions (with shortcodes as captions).

3.) Not sure what you mean. What do you want to achieve exactly?

4.) Use this code in Quick CSS:

h3.grid-entry-title.entry-title {
font-size: 18px;
}
.grid-entry-excerpt.entry-content {
font-size: 16px;
}

and adjust as needed.

Please use different tickets for different questions.

Regards,
Andy

• This reply was modified 9 years, 8 months ago by Andy.

Hey!

Wordpress is resizing by default every image you are uploading. You can control it using a plugin like this:
https://wordpress.org/plugins/simple-image-sizes/

Also have a look at this post: https://kriesi.at/support/topic/enfold-image-sizes/#post-336176

Hope this helps.

Best regards,
Andy

Hi!

please refuse from bumping into your own thread, because otherwise your thread gets marked as “answered”, which pushes it back in our queue.

Note that we provide support via this forum only.

I am not sure what you want to achieve. Could you provide us a link where you want captions to appear please? because I can see you captions just fine here:

Could you find a solution for it already?

Best regards,
Andy

Hey!

no, we don’t have an environment where you can login. Please send us admin login as soon as you are ready. You can post login details here as private reply.

Best regards,
Andy

Hey!

it seems to work normally when I press your scroll down arrow on the homepage. About which arrow are you talking about exactly? and what are the steps to see the issue? you can use screenshots (imgur, dropbox) to make things clear.

Regards,
Andy

Hey!

I get a “Oops, This Page Could Not Be Found!” error message when trying to open the link (Nextgen support.pdf).

Try to deactivate all other plugins, to see if another is causing this issue.

You can make a feature request for Enfold here: https://kriesi.at/support/enfold-feature-requests/

Cheers!
Andy

Hi!

wenn das alles klappt, dann scheint das Theme wie für tausend andere Nutzer zu funktionieren. Ich denke es kann in diesem Fall nur von Server-Seite aus etwas gemacht werden. Bitte kontaktiere dazu deinen Host.

Gruß,
Andy