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Hey!
I cannot find what you are showing in your screenshot on the website you have posted in your private content of your first post. Please provide us a link showing us what’s in your screenshot, so we can inspect the elements.
Cheers!
AndyHi!
not sure which changes you wish on mobile devices, as I can’t see any issues on your website. Can you use screenshots to make things clear please? use imgur.com or dropbox.
Best regards,
AndyAugust 14, 2015 at 9:00 pm in reply to: Image sizes for posts and products – misalignments on pages #487974Hi!
it is not about the theme, because it’s standard WordPress behavior. WordPress is resizing by default all images when uploading. This plugin just gives you the ability to control images sizes (for all themes).
Best regards,
AndyHey!
you are using quite an old version of the theme. Please upgrade to Enfold 3.2.3.
Though not sure what you mean, as site is loading fine when clicking the button.Cheers!
AndyHi!
when I open https://kriesi.at/support there is a white background for a short moment until the site is fully loaded. Sorry, if we can’t see and reproduce an issue, then we can’t do much about it.
Regards,
AndyHey Alden!
it does not autoplay on mobile because it will need a lot of traffic and that can be very expensive in countries where they charge per MB. You could try to make a feature request here though: kriesi.at/support/enfold-feature-requests/
Best regards,
AndyAugust 14, 2015 at 8:37 pm in reply to: Enfold WooCommerce Short Description Text Formatting Help #487944Hi!
not sure what you mean. Why can’t you use the default visual editor? Can you show us a link showing what you mean?
Best regards,
AndyHey thecszone!
I think you forgot to give us a link to your website showing the issues? because we need to inspect the elements to be able to provide some CSS code for you.
Cheers!
AndyAugust 14, 2015 at 8:25 pm in reply to: Issue with https / ssl redirecting – parent pages redirect to index #487937Hi!
no, not at all. Does it happen when you deactivate all plugins (including Yoast) as well?
Cheers!
AndyHey!
it does not happen for me at all. Please try on another computer as well.
Best regards,
AndyHi!
I know what’s on your screenshot and as I said: in Chrome, Opera, Firefox and Safari it looks exactly like on your screenshot. Please clear browser cache and hard refresh a few times.
Cheers!
AndyAugust 14, 2015 at 8:20 pm in reply to: Image in Post Disappeared When Hyperlink is Added (Again) #487934Hey!
no, I mean we need admin access with full functionality of you backend. Now text editor is working, but not visual editor, nor ALB. And as I said I can’t even access your Media section. What’s going on there? did you deactivate all those functions somehow? Please make sure we have access to this and all other functions and let us know when you are done.
Regards,
AndyAugust 14, 2015 at 8:10 pm in reply to: Translate/change MENU in fullwidth submenu on mobile #487931Hi!
I think this file is not supported inside a child theme. So I suggest to try the other solutions. Hope it will work for you.
Regards,
AndyHey!
I am sorry, I simply can’t reproduce the issue on my own installation. If we can’t reproduce it, we can’t do much. Did you delete all theme files before getting a fresh copy from your themeforest account? because maybe there were some corrupted files which stayed even after a new installation.
Regards,
AndyHey Yeti!
the tutorial is for sorting portfolio elements, not grids. So it should work in your case as well. Are you sure you implemented everything correct? Can you provide us admin access and show us a link with your portfolio elements in question?
Cheers!
AndyHi!
please activate the editor function in your backend (Appearance->Editor) so we can check your functions.php. Are you using a child theme?
Best regards,
AndyAugust 14, 2015 at 6:51 pm in reply to: WP Version 4.2.4 – can not upload images to the theme – Enfold #487888Hi!
du sollst keinen neuen Titel angeben, sondern ein neues Ticket eröffnen. Es wäre besser für uns Moderatoren und für andere Leute, die hier im Forum nach Hilfe suchen, wenn du dein eigenes Ticket im Forum eröffnest, weil es sonst sehr unübersichtlich und nur noch schwer nachvollziehbar wird. Auch wenn manchmal ein und das selbe Symptom auftritt (wie z.B. “can not upload images to the theme”), liegen häufig verschiedene Ursachen vor. Ich hoffe jetzt verstehst du das.
Ich weiß gar nicht wie das der Thread Ersteller findet, dass wir hier in einer Sprache schreiben, die er gar nicht versteht.Hast du bereits in deinem Spamordner nachgeschaut? denn eine Passwortänderung wird von unserem System automatisch aus versendet und alle anderen erhalten ohne Probleme eine Mail (jetzt mal abgesehen davon, dass dieses Thema inhaltlich nichts mit diesem Thread zutun hat!).
Gruß!
AndyHey!
you can use icon shortcodes as menu name or even html code.
Cheers!
AndyHi!
try this code:
html#ls-global { background-color: white; }
Regards,
AndyAugust 14, 2015 at 6:24 pm in reply to: Fullwidth Slider on Mobile: Center all Images or change x-position indivually #487875Hi!
glad you found a solution for you. Let us know in a new ticket if you have some more questions. We are happy to assist.
Regards,
AndyHi!
I see exactly the same on Chrome, Opera, Firefox and Safari. Everywhere it looks like on your screenshot.
Best regards,
AndyAugust 14, 2015 at 6:16 pm in reply to: Image in Post Disappeared When Hyperlink is Added (Again) #487871Hi!
so many things which does not work in your backend. We need to check your media files, but I can’t access it. Can you enable full admin access please?
Best regards,
AndyHi!
you are using WP Rocket plugin. Go into plugin’s setting and switch off caching. Then deactivate this and all other plugins to make sure none is causing any conflict. Afterwards clear browser cache and hard refresh a few times.
Cheers!
AndyAugust 14, 2015 at 1:40 pm in reply to: site redirect not responsive, transfer site to new domain issues #487758Hey!
this is not a theme related issue, but I think you just have to install WordPress at first on your new server. After installing WordPress you should be able to import database.
Regards,
AndyHey!
so you want to have the same header for your shop page as in your about page? with this blue dotted border? if yes use this code:
#header { background: white; } .header_bg { border-bottom: 1px dashed cyan !important; top: -43px; }
Clear browser cache and hard refresh.
Regards,
AndyAugust 14, 2015 at 12:53 pm in reply to: Image in Post Disappeared When Hyperlink is Added (Again) #487732Hey!
when editing your front page I can’t edit any of the images. I even can’t open text tab of default editor, nor Advanced Layout Editor. Seems very weird to me and I think there are some corrupted files on the installation. I suggest to delete all theme files and get a fresh copy from your themeforest account.
I will post login details in private content section for other moderators to check.
Regards,
AndyHey!
login details from here are still not working for me.
Not sure what you mean about the missing fields, as I don’t know which missing fields you are talking about.*About which private data are you talking about?
Cheers!
AndyHi!
can you post admin login details here, so we can take a closer look? post it here as private reply.
Regards,
AndyHi!
2.) This was already answered quite a lot in this forum. Please use the search function here and refer to this link: http://kriesi.at/documentation/enfold/disable-css-overlay-on-images/
4.) Just update via backend or refer to this tutorial: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Best regards,
Andy -
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