Page 387 – Support | Kriesi.at – Premium WordPress Themes

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November 2, 2015 at 3:07 pm in reply to: Big mobile pics #528518

Andy
Inactive Moderator

Hi!

you need to play around with the different values in the code Ismael provided to you. Adjust width and margin values as needed.

If you still need help with this, send us admin access, so we can take a closer look into it. You can post login details here as private reply.

Regards,
Andy

November 2, 2015 at 2:28 pm in reply to: Seite wird auf mobilen Geräten nicht richtig dargestellt #528490

Andy
Inactive Moderator

super, das freut mich!

Lass uns in einem neuen Ticken wissen, wenn du wieder eine Frage bezüglich des Themes hast. Wir unterstützen dich gerne.

Gruß,
Andy

October 30, 2015 at 10:32 pm in reply to: Avia Layout Builder – Color Section Bleeds Into The Next Sections #527731

Andy
Inactive Moderator

Hey!

let us know if you still need help with this or if we can close this thread.

Best regards,
Andy

October 30, 2015 at 10:31 pm in reply to: boxed layout margin on top and bottom #527730

Andy
Inactive Moderator

Hi!

quite difficult to imagine what you want. Can you provide us a link where we can see what’s going on? Screenshots showing what you want to achieve would be nice as well, because then we can provide you some precise CSS code. You can use imgur.com or dropbox.

Cheers!
Andy

October 30, 2015 at 10:29 pm in reply to: Header Widget Issue #527727

Andy
Inactive Moderator

Hi!

we need a link where we can see the issue with your header widget, because we need to inspect the elements. Let us know when you are ready.

Best regards,
Andy

October 30, 2015 at 10:25 pm in reply to: Cannot create any content after upgrade to latest version #527724

Andy
Inactive Moderator

Hi!

thanks so much for sharing your solution!

Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Cheers!
Andy

October 30, 2015 at 10:10 pm in reply to: Change image caption #527716
Andy
Inactive Moderator
Hi!

you are using an old version of WordPress and we definitely recommend to upgrade.

Use this code in Quick CSS field:
```
.av-image-caption-overlay-center p {
background: rgba(0,0,0,0.3);
text-align: left;
padding-left: 13px;
position: relative;
right: -54;
top: 74px;
}
```
and adjust it as needed.

Best regards,
Andy
October 30, 2015 at 10:01 pm in reply to: Website ist nicht mehr sichtbar #527715

Andy
Inactive Moderator

Hi!

also ich kann deine Frontpage ganz normal sehen. Sieht alles in Ordnung aus für mich. Konntest du es bereits hinkriege? Leere deinen Browser Cache und hard refresh einige Male.

Gruß,
Andy

October 30, 2015 at 9:57 pm in reply to: Featured Images #527714

Andy
Inactive Moderator

Hey!

separate each question into different tickets and refuse from bumping into your own thread.

Please provide us a precise link where we can see the issue with your featured image. You could also use imgur.com or dropbox to add some screenshots, which will make things clear for us.

Best regards,
Andy

October 30, 2015 at 9:54 pm in reply to: Header widget inside the min menu #527713
Andy
Inactive Moderator
Hi!

it can’t be easily implemented into your mobile menu, because it’s a widget item and not a menu item. But try this code in Quick CSS field, so it will show up when using mobile devices:
```
@media only screen and (max-width: 767px) {
.language {
display: block;
height: 0;
position: relative;
top: -75px;
}}
```
Cheers!
Andy
October 30, 2015 at 9:36 pm in reply to: Share buttons are partially hidden #527709
Andy
Inactive Moderator
Hey!

use this code in Quick CSS field:
```
#top .avia_hidden_link_text {
font-family: verdana;
}
```
and choose any other font you want.

Cheers!
Andy
October 30, 2015 at 9:30 pm in reply to: Problem with One page #527708

Andy
Inactive Moderator

Hey!

even though you didn’t even add any layerslider to your page (see private content), there is this shortcode on the right upper side, which is just weird. Could you please deactivate all plugins, clear browser cache, hard refresh a few times and check again? Are you using any caching? is your host using any caching? please ask them to double check.
Are we allowed to deactivate all of your plugins temporarily by ourselves for testing purposes?

Cheers!
Andy

October 30, 2015 at 9:23 pm in reply to: Problem with gallery, portfolio and easy slider after updating to wordpress 4.3. #527704

Andy
Inactive Moderator

Hi!

alright, let us know if you still need help. Don’t forget to clear browser cache and hard refresh a few times.

Best regards,
Andy

October 30, 2015 at 9:21 pm in reply to: Alignment of shipping and VAT #527703

Andy
Inactive Moderator

Hey!

glad you are happy now. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

October 30, 2015 at 9:20 pm in reply to: One page website links redirect to different pages #527702

Andy
Inactive Moderator

Hey!

when I click on “Blog” I can easily go back to “Welkom”. So not sure what you mean? however it sounds to me as a general WordPress question and not a theme related one. That’s why it would be best to ask in general WordPress forum.

Best regards,
Andy

October 30, 2015 at 9:17 pm in reply to: Show portfolio categories in the portfolio-item-view #527700

Andy
Inactive Moderator

Hey!

when you are in Appearance->Menu then click on “Screen options” on the upper right corner, to activate portfolio categories:

View post on imgur.com

Best regards,
Andy

October 30, 2015 at 9:12 pm in reply to: sub category for tabs title #527698

Andy
Inactive Moderator

Hi!

Screenshot image does not load for me. Can you check please? However, we don’t support 3rd party plugins, so if you want any plugins you would need to use google for example :).

Let us know in a new ticket if you have some questions directly related to the theme and we are happy to assist you.

Regards,
Andy

October 30, 2015 at 9:09 pm in reply to: Avia Button Font Color #527695

Andy
Inactive Moderator

Hi!

unfortunately there is no such function built into the theme. Maybe a plugin could help you out.

Best regards,
Andy

October 30, 2015 at 9:08 pm in reply to: search icon #527694

Andy
Inactive Moderator

Hey!

can you use screenshots highlighting your intentions please? would be good if you could give us a link where we can inspect the elements, to be able to provide you some precise CSS code. You can provide us admin access here as private reply.

Cheers!
Andy

October 30, 2015 at 9:06 pm in reply to: lightobox overlay effect #527692

Andy
Inactive Moderator

Hi!

what do you mean? I checked the site in private content and overlay effect is working fine for me.

Best regards,
Andy

October 30, 2015 at 9:02 pm in reply to: 403 Error Entypo/Fontello fonts #527691

Andy
Inactive Moderator

Hi!

please disable all plugins to check if things get better for you. Also make sure to use newest theme and WordPress version.

Best regards,
Andy

October 30, 2015 at 9:01 pm in reply to: Open YouTube Video in Lightbox #527690
Andy
Inactive Moderator
Hi!

as an example use a link like this:
```
<a href="http://www.youtube.com/watch?v=qqXi8WmQ_WM" rel="prettyPhoto" title=""><img src="images/thumbnails/flash-logo.jpg" alt="YouTube" width="60" /></a>
```
and adjust it as needed.

Regards,
Andy
October 30, 2015 at 8:29 pm in reply to: Schriftgröße im Reiter Menü ändern #527681

Andy
Inactive Moderator

Hi!

I can’t access your website anymore. Could you check please?
You can adjust menu font in Enfold->Advanced Styling. Then choose “Main menu links” and style them the way you need it.

Cheers!
Andy

October 30, 2015 at 8:27 pm in reply to: Creating customized cover photo… #527680
Andy
Inactive Moderator
Hi!

wrap your code using media queries. Something like this:
```
@media only screen and (max-device-width: 736px) {
#color-section-test{
min-height: 50px;
height: 50px;
}}
```
and adjust as needed.

Cheers!
Andy
October 30, 2015 at 8:14 pm in reply to: Remove empty top bar space, adjust Woo Commerce cart icon position and size #527678
Andy
Inactive Moderator
Hey!

use this code in Quick CSS field:
```
@media only screen and (max-width: 767px) {
main.template-page.content.av-content-full.alpha.units {
margin-top: -225px; 
}}
```
and adjust as needed.

Regards,
Andy
October 30, 2015 at 8:10 pm in reply to: Enfold mobile questions #527672

Andy
Inactive Moderator

Hi!

as already said: can you please provide us precise URLs showing the elements on your screenshots? because we need to be able to inspect the elements.

Regards,
Andy

October 30, 2015 at 8:06 pm in reply to: Website Not Displaying Properly on all Browsers #527668

Andy
Inactive Moderator

Hi!

it seems you have shrinked browser screen when using IE. What happens for you if you use normal screen size?

Regards,
Andy

October 30, 2015 at 8:03 pm in reply to: Specific event or category for Events Countdown element #527666

Andy
Inactive Moderator

Hey!

your “Next event starts in” section in the green box is displaying fine for me. Can’t see any issue on your website. Can you highlight using screenshots please? use imgur.com or dropbox. Try to deactivate all plugins but Events Calendar. Clear browser cache and hard refresh a few times.

Regards,
Andy

October 30, 2015 at 7:59 pm in reply to: add an image to product? #527663

Andy
Inactive Moderator

Hi!

hopefully you can find another plugin which works fine with Enfold.
Let us know in a new ticket if you have some more questions about the theme and we are happy to assist you.

Best regards,
Andy

October 30, 2015 at 7:54 pm in reply to: Grid Row Alignment Help #527660

Andy
Inactive Moderator

Hey!

it works totally fine on my Mac Book Pro. Can you provide us some screenshots of the issue? did you clear browser cache already and hard refreshed a few times? which browser are you using?

Regards,
Andy
Author

Posts

Viewing 30 posts - 11,581 through 11,610 (of 17,336 total)

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