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November 25, 2015 at 3:20 pm in reply to: Header Not Displaying Background Image in Chrome or Firefox #542459
Hi!
refuse from bumping into your own thread, as it pushes it behind in our queue and marks it as answered and then we can’t provide a faster reply to you.
Please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
If that does not help: are we allowed to deactivate all your plugins temporarily for testing purposes? we need to try to do some testings on your website.
Regards,
AndyHi!
I tested the solution Elliott already provided to you and it works for me. Try for example this code in a code block element in one site only:<style type = "text/css"> .container { background-color: red; } </style>
With it you header background should get red, but only on this specific page. Can you confirm that this works for you?
Cheers!
AndyNovember 25, 2015 at 2:11 pm in reply to: Space between images suddenly becomes uncustomisible, close to complete despair! #542426Hey!
I checked on my htc android device and it’s working fine for me. Please clear browser cache and try on another device as well, to double check.
Regards,
AndyNovember 25, 2015 at 2:06 pm in reply to: Enfold Shop demo – some problems when adding new products. #542422Hey alexandre3!
please delete all theme files completely via FTP before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
I think there might be some corrupted files.
I checked your backend: please deactivate all plugins but WooCommerce, to check if one is causing this issue.
Regards,
AndyNovember 25, 2015 at 1:58 pm in reply to: Table in Enfold Theme Not Displaying Correctly when in responsive mode #542417Hey!
as already mentioned by Yigit: We need a link, where we can see the issue you are talking about.
You can post the link into private content field, if you wish.
Regards,
AndyHey!
das freut mich! Lass uns in einem neuen Ticket wissen, wenn du wieder eine Frage bezüglich des Themes hast. Wir unterstützen dich gerne.
Lieben Gruß,
AndyHey!
freut mich, dass ihr damit fürs erste zufrieden seid. Ich hoffe Kriesi kann den Fix schnellstmöglich finden und implementieren.
Lieben Gruß!
AndyHey!
du hast uns lediglich einen normalen user account eingerichtet, wir bräuchten aber Admin Zugang.
Gruß,
AndyHey!
there is no easy solution to achieve this and it would require a huge amount of time and customization of the theme. Unfortunately this is out of our support scope, as written in our support policy. You would need to hire a freelance developer for this job.
Regards,
AndyHi!
how can you know if the bug has not been discovered previously by Kriesi? there were lots of bug fixes and improvements for Enfold v3.4, so it’s just obvious that I suggest to you to update if you are using a very old version of the theme, don’t you think?
Open a different ticket for a new question please. By the way: Enfold is just using standard WordPress contact form for sending emails.
Are we allowed to deactivate all your plugins for testing purposes?
If you are in a hurry and if you have time sensitive projects, then feel free to hire a freelance developer for this job.
Cheers!
AndyHola!
que bien. Abre un nuevo ticket si tienes algunas mas preguntas sobre el tema.
Muchos saludos,
AndyNovember 25, 2015 at 1:26 pm in reply to: Beitragsseite/Startseite mit gleichem Slider über die ganze Breite #542383schön, dass wir dir helfen konnten. Lass uns in einem neuen Ticket wissen, wenn du weitere Fragen bezüglich des Themes hast. Wir unterstützen dich gerne.
Gruß,
AndyHey andreasobermeier!
das Bild kannst du mit diesem Code im Quick CSS Feld entfernen:
.small-preview { display: none; }
Den Link im Titel kannst du hiermit entfernen:
.post-title.entry-title { pointer-events: none; }
Gruß,
Andy-
This reply was modified 9 years, 8 months ago by
Andy.
Hi!
ich kann dir eine Liste mit empfohlenen Plugins für Enfold zuschicken: https://kriesi.at/support/topic/recommended-plugins-last-update-04-09-2013/
Gruß,
AndyHi!
I am sorry, as you already say we can’t provide support for every third party plugin, so you would need to ask plugin’s author about this issue. As a workaround you could try to define different heights on different pages using page-id.
Cheers!
AndyHey!
is this happening on other browser for mobile as well? like Chrome or Safari? because unfortunately firefox mobile is not supported, due too little demand.
Best regards,
AndyHey!
habe übrigens gerade mit Kriesi persönlich über dein Problem gesprochen. Er hat bestätigt, dass alle Bilder hier http://kriesi.at/themes/enfold/portfolio/portfolio-ajax/ immer in einer Lightbox geöffnet werden sollten. Es liegt also tatsächlich ein Bug in unserem Skript vor und Kriesi hat mir soeben versichert, dass er es im nächsten Update fixen wird. Ich nehme sehr stark an, dass damit auch dein Problem gelöst sein wird. Vielen Dank, dass du hartnäckig geblieben bist und uns damit auf diesen Bug aufmerksam machen konntest!
Liebe Grüße!
AndyHey!
I think Kriesi had good reasons to use a different behavior for hotspots on mobile. I am sorry, but it won’t be possible to get a responsive result using the desktop version on mobile.
Regards,
AndyNovember 25, 2015 at 12:59 pm in reply to: Mega Menu multiple menu sections within the same column #542348Hey!
as I already said: please send us admin access. Post login details here as private reply.
Regards,
AndyHey!
bist du sicher, dass du alle theme files via FTP komplett gelöscht hast, bevor du dir eine frische Enfold Kopie von deinem Themeforest Account besorgt hast? denn du verwendest nicht die aktuelle Version (v3.4.4), sondern v3.4.3. Bitte versuche den gesamten Vorgang zu wiederholen, so dass du am Ende die aktuelle Version installiert hast.
Versuche auch ein standard WordPress theme zu aktivieren, um zu schauen, ob du da auch die Fehlermeldung angezeigt bekommst und teile uns über deine Ergebnisse mit.
Gruß,
AndyHi!
for first button you are using you can define a unique css class by using this code instead:
<button class="button-back" onclick="goBack()">Go Back</button> <script> function goBack() { window.history.back(); } </script>
Note class=”button-back”.
Now you can call this new css class via Quick CSS field to style it:
.button-back { }
Have a look at this link for different possibilities on how to style your button:
http://www.tyssendesign.com.au/articles/css/styling-form-buttons/Regards,
AndyHi!
sieht aus als hättest du vergessen einen Link mit zu posten?
Gruß!
AndyHi!
wenn ich dieses shortcode verwende, dann bekomme ich gar keine Ergebnisse im ALB. Sieht aus als wäre der shortcode nicht korrekt. Kannst du mir bitte deinen shortcode über http://pastebin.com/ zukommen lassen? dann wird er auch korrekt angezeigt. Ich teste das dann mal auf meiner Installation und gebe dir bescheid.
Gruß,
AndyHi Stadtarchiv-2015!
dies ist das standard WordPress Verhalten. Du kannst dies mittels diesem Plugin kontrollieren:
https://de.wordpress.org/plugins/simple-image-sizes/Gruß,
AndyNovember 25, 2015 at 12:07 pm in reply to: Hiding the Avia Layout Builder for regular site users #542304Hi!
I think in the new Enfold version (v3.4.4) there is a new option for what you want to achieve. Please upgrade and then go to Enfold->Theme Options and look for “Lock advanced layout builder”.
Cheers!
AndyHi vectorcriz!
refer to this thread: https://kriesi.at/support/topic/how-to-add-a-print-icon/#post-460652
Regards,
AndyHey stedia!
both links seem to have pretty much the same layout for me. What do you want to change exactly?
Regards,
AndyHi richardelectrix!
1. No, there is no theme option for controlling a different breadcrumb behavior. You would need to search a plugin for it. As far as I know Yoast SEO plugin is able to do it
2.Refer to this post: https://kriesi.at/support/topic/change-logo-link/#post-302115
Cheers!
AndyHey youtea!
can you provide us a precise link where we can see the elements in question please? we need to be able to inspect them.
Cheers!
AndyNovember 24, 2015 at 4:11 pm in reply to: Original Header Menu Quick CSS Code No Longer Working #541735Hi!
ok, just play around a bit, until it fits to your needs.
Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Regards,
Andy -
This reply was modified 9 years, 8 months ago by
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