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Hi!
not sure what you want to achieve. Could you explain further please? Can you provide us a precise link where we can clearly see the issue? we might need admin access as well, send login details here as private reply.
Regards,
AndyDecember 17, 2015 at 7:01 pm in reply to: How to integerate element from one demo website to another #554591Hi!
unfortunately this is not possible for us. Use a second installation (e.g. localhost) to import the demos.
Best regards,
AndyHey!
@genecia
Follow the instructions of Ismael. If you can’t do it yourself, then you need to hire a freelance developer for this job.
@LA_BREVA
Yes, send it to WPML support as well. Does this issue happen when activating a default WordPress theme as well? I think you need to wait until you host updated your php version.Regards,
AndyHi!
I can’t see any issue on the link you have provided. What do you mean exactly? can you highlight using screenshots please (imgur.com, dropbox)?
If you want to have control over images when sharing via social media, we recommend to use a plugin like Yoast SEO plugin.
Cheers!
AndyDecember 17, 2015 at 6:51 pm in reply to: Bug: Image scaling doesn t work with gallery + simple slider #554587Hi!
use this code in Quick CSS field to remove hover effect:
.avia_transform a:hover .image-overlay { opacity: 0 !important; }Regards,
AndyHi!
Kriesi told me right now that he will release a fix for pagination bug tomorrow. Hopefully it gets resolved for you! Let us know!
Regards,
AndyDecember 17, 2015 at 6:43 pm in reply to: Masonry "load more" not working for translated items #554584Hi!
Are we allowed to deactivate all your plugins for testing purposes?
Kriesi will release a fix for pagination issue tomorrow, so hopefully your issue gets resolved with it too!
Best regards,
AndyDecember 17, 2015 at 6:39 pm in reply to: blog posts with medium sized image on left and excerpt on the right #554581Hi!
I put this code into your Quick CSS field and now it’s working:
img.attachment-square.size-square.wp-post-image { width: 250px !important; }Can you confirm please?
I think you can remove the other code I provided you again.
Best regards,
AndyHi!
gehe sicher, dass du Enfold 3.4.6 verwendest.
Eventuell sind einige Theme Dateien korrupt und in diesem Fall müsstest du alle Theme Dateien komplett via FTP löschen. Nachdem dies getan ist, installiere dir eine frische Kopie von deinem Themeforest Account. Hoffe das klappt dann wieder alles!Gruß,
AndyHey!
glad you found the error. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you :).
Best regards,
AndyHi hyperbrand!
leider ist nicht jedes Plugin kompatibel mit jedem Theme und wir können laut unserer Support Policy nicht jedes Plugin das es gibt supporten. Daher müsstest du wenn du dieses Plugin unbedingt brauchst einen Freelance Developer engagieren, der das Plugin mit Enfold kompatibel für dich macht.
Gruß!
AndyHi!
scheint als hättest du tatsächlich einen Bug entdeckt. Ich werde dies sofort Kriesi mitteilen, damit er so bald wie möglich einen Fix dafür findet. Vielen Dank für deine Mühe! Hoffe findet schnellstmöglich eine Lösung. Danke für deine Geduld.
Gruß,
AndyDecember 17, 2015 at 6:07 pm in reply to: Kann die Enfold Theme Options für weitere Sprachen nicht speichern #554559Hi!
refuse from bumping into your own thread, as it pushes it behind in our queue, because it marks it as “answered”, then we can’t provide a faster reply for you.
Of course post this in WPML support as well please.
I tried to reproduce the issue on my own installation, but couldn’t, it works totally fine for me. So something must cause it especially on your end. Could be 100 of different reasons. Maybe you don’t have enough php memory limit and in this case you need to ask your host about it, to be able to increase it. Enfold needs at least 128MB of php memory limit.
Please make sure that wp-content/uploads folder has correct permissions ( 755 ) – http://codex.wordpress.org/Changing_File_Permissions
Ask your host about this issue as well and try with a default WordPress theme, to see if you get different or same results and let us know about them.
Regards,
AndyHey Gagrakacka!
du kannst solch eine ID (unique css class) erzeugen in dem du das hier anwendest: kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Gruß!
AndyDecember 17, 2015 at 5:44 pm in reply to: Masonry "load more" not working for translated items #554544Hey!
I could not reproduce the issue on my own installation. I checked your blog page again (s. private content) and it’s working for me fine now. Clear browser cache and hard refresh a few times. Can you confirm if it’s working for you or not please?
Best regards,
AndyHi!
hm … would be nice if you could update your other page, to check if you can reproduce the issue. Make sure to have a backup, in case you need to go back again. Please let us know about your results.
Regards,
AndyDecember 17, 2015 at 5:19 pm in reply to: Bildqualität – deutliche Komprimierungsartefakte und Detailverlust #554520Hi!
sorry aber ich kann weder Fragmente sehen, noch irgendwas vermatschtes an deinen Bildern. Dein Screenshot sieht für mich genau so aus wie deine Screenshots von den Originalbildern. Vielleicht liegt es an unterschiedlichen Bildschirmen? bitte checke es noch mal an anderen Computern.
Verändere die “width” und “height” Werte in der Code-Zeile.
Gruß,
AndyHey!
Gehe sicher, dass wp-content/uploads Ordner die korrekten Zugriffseinstellungen hat ( 755 ): http://codex.wordpress.org/Changing_File_Permissions
Gruß,
AndyDecember 17, 2015 at 5:08 pm in reply to: blog posts with medium sized image on left and excerpt on the right #554509Hi!
would be best for this forum to separate different questions into different tickets. So let’s tick to one problem in one thread only.
Try to add this code into Quick CSS a well:
.blog-meta { width: 250px !important; }and let me know if this helps you.
Best regards,
AndyHi MarkusJonas!
hast du das Problem auch, wenn du ein standard WordPress Theme aktivierst?
Gruß!
AndyHey!
now I get what you mean. Unfortunately there is currently no such function in the theme. Feel free to make a feature request for Kriesi here: kriesi.at/support/enfold-feature-requests/
Regards,
AndyHey clutchnyc!
try to deactivate all other plugins, to check if one is causing this issue and let us know about your results. If that does not help send us admin access, so we can take a deeper look into it. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?
Best regards,
AndyHey fanlokbun!
You are using an old version of the theme, so please upgrade to Enfold 3.4.6 and let us know if you still need help afterwards.
Try to deactivate all plugins, to check if one is causing this issue and let us know about your results. If that does not help send us admin access, so we can take a deeper look into it. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?
Regards,
AndyDecember 16, 2015 at 3:38 pm in reply to: Optimal featured image size for sharing on Facebook #553756Hi!
the theme does not provide such functions, that is why you need to find a plugin which does this job for you. Yoast should be able to do this I think. Ask Yoast support or “Social Share Button” support about it if you need help with it.
Regards,
AndyHi BrendaSarg!
not sure what you want to achieve. Could you provide us screenshots so we can get a clear idea of what you need please? use imgur.com or dropbox.
If you need a different layout for smaller devices, you need to work with media queries.
Best regards,
AndyHey Till!
please open a new ticket for different questions.
1.) Unfortunately it would require a huge amount of time and customization of the theme and that is why you would need to hire a freelance developer for this job.
Best regards,
AndyHi neulab!
hm, here I send you a list of recommended plugins for Enfold: kriesi.at/support/topic/recommended-plugins-last-update-04-09-2013/
Personally I use “UpdraftPlus Backup”.
Best regards,
AndyHey dsisoftworks!
ich weiß nicht welches Banner du meinst. Screeshots würden helfen. Vielleicht das hier:
div#av_product_description { display: none; }Kopiere diesen Code in dein Quick CSS Feld.
Gruß!
AndyHey Viuliloush!
try to activate a default WordPress theme and tell us if you have the same issue there or not.
Regards,
Andy -
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