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Hi!
Wordpress is cropping images by default. You can control this behavior by using a plugin like https://de.wordpress.org/plugins/simple-image-sizes/
Best regards,
AndyJanuary 6, 2016 at 4:09 pm in reply to: Avia Layout Builder, Media, en Layerslider Issues after update #560584Hey!
refuse from bumping into your own thread, as it pushes it behind in our queue and marks it as answered and then we can’t provide a faster reply to you.
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Best regards,
AndyJanuary 6, 2016 at 3:10 pm in reply to: Wrong Tags Are Being Displayed & Thumbnails are not being displayed #560556Hey!
1.) I checked different posts and they are displaying thumbnail image fine for me (see link in private content). Can you provide us a precise link with this issue please?
Please upgrade to Enfold 3.4.7 and deactivate all plugins. Let us know if this helps.2.) You would need to search a plugin with such a function.
Cheers!
AndyJanuary 6, 2016 at 3:03 pm in reply to: Display information on the tag page by using the customized lay out builder #560551Hey!
you can create a .php file with any advanced text editor. I use TextWrangler for example. Just use .php as file ending.
Check out this: https://codex.wordpress.org/Function_Reference/the_excerpt
Make a feature request for Kriesi here: kriesi.at/support/enfold-feature-requests
Best regards,
AndyHey!
features image should be displayed by default (standard WordPress behavior). Any ideas why it does not display for you? Please try to deactivate all plugins, to check if one is causing this issue. Try to activate a default WordPress theme to check if you have the same issue there or not. Let us know about your results.
Regards,
AndyHey!
feel free to make a feature request for Kriesi here: kriesi.at/support/enfold-feature-requests/
Regards,
AndyHey!
for this job you need to hire a freelance developer as it would require a huge amount of work and customization of the theme. Let us know in a new ticket if you have some more questions about the theme.
Regards,
AndyJanuary 6, 2016 at 2:37 pm in reply to: Product page – full width description (black bar appeared) #560525Hi!
not to clear to me what you want to achieve. Maybe you can ask WooCommerce directly, as they know their plugin best.
Best regards,
AndyHey!
checke bitte deine Einstellungen von deinem Events Calendar Plugin. Im Backend gehe zu Events->Settings->General->Events URL slug und mache dort die entsprechenden Einstellungen. Bei weiteren Fragen diesbezüglich wende die dich bitte direkt an das Support Team von Events Calendar.
Gruß!
AndyHey!
please use different tickets for different questions in the future.
1.) What do you mean with outlined posts? I checked site in private content and it looks pretty much the same as the example your have sent.
2.) This is a general WordPress question. See: https://codex.wordpress.org/Function_Reference/the_excerpt
3.) Remove it with this code in Quick CSS field:
.slide-meta { display: none !important; }Cheers!
AndyJanuary 6, 2016 at 2:16 pm in reply to: Welcher Frontend-Editor ist kompatibel mit Avia Layout Architekt? #560503Hi!
sehr ausführlich, vielen Dank! bitte poste dies für Kriesi hier hin: https://kriesi.at/support/enfold-feature-requests/
Besten Dank,
AndyHi!
You are using an old version of the theme, so please upgrade to Enfold 3.4.7 and let us know if you still need help afterwards.
Cheers!
AndyHey!
when I try it with my mailchimp api on my own installation it works totally fine and it seem that for others it does work too. So something must cause is especially on your end. Did you already try to deactivate all plugins, to check if one is causing this issue? please contact mailchimp support about this issue as well. Are we allowed to deactivate all your plugins temporarily for testing purposes?
Regards,
AndyHi ahuby!
there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Regards,
AndyHi ishafoundation!
you can control it with this code inside of your Quick CSS field:
@media only screen and (max-width: 767px) { div#page-header { background-size: 124% 71% !important; background-position: 0px 0px !important; }}adjust it as needed.
Cheers!
AndyJanuary 4, 2016 at 10:21 pm in reply to: Adjusting colors on the advanced menu for mobile devices #559536Hi Ashiado!
not exactly sure what you are trying to achieve. Can you highlight using screenshot please? so we get a clear idea of what you need. You can use imgur.com or dropbox.
Best regards,
AndyJanuary 4, 2016 at 10:18 pm in reply to: Avia Layout Architekt funktioniert nicht nach Update #559531Hey selvaria!
eventuell sind einige Theme Dateien korrupt und in diesem Fall müsstest du alle Theme Dateien komplett löschen via FTP und dir anschließend eine frische Enfold Kopie installieren.
Gruß,
AndyHey!
try this code in Quick CSS field:
#top .sn-cs-banner .entry-content-wrapper { left: -9%; width: 118%!important; }and adjust as needed.
Cheers!
AndyHi Macpieter!
you might need to ask plugin’s author about it, as we can’t support every 3rd party plugin out there. Let us know about his answer.
Cheers!
AndyHi alprciftci!
try to deactivate all plugins, to check if one is causing this issue and let us know about your results. If that does not help send us admin access, so we can take a deeper look into it. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?
Make sure to use newest theme and WordPress version.
Best regards,
AndyHey sokitt!
not sure what you are trying to do exactly. Can you show us an example of what you want to achieve? Please ask WooCommerce support about it as well, as they know their plugin best.
Best regards,
AndyHi!
did you try to update via FTP instead? See: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Regards,
AndyHey!
I can’t login. I simply get redirected to: http://www.shop.baysixty6.com/my-account/
Let us know when we are able to login properly.
Cheers!
AndyHi Virtence!
can you provide us with a link showing the elements in question? because we need to be able to inspect them.
Cheers!
AndyJanuary 4, 2016 at 9:58 pm in reply to: Avia Layout Architekt bug on blog posts with blog grid #559514Hi!
try to deactivate all plugins, to check if one is causing this issue and let us know about your results. If that does not help send us admin access, so we can take a deeper look into it. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?
Cheers!
AndyHey MadRhino!
there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Cheers!
AndyJanuary 4, 2016 at 9:53 pm in reply to: How to autoplay video only on one slide of Layerslider #559510Hey!
glad you found a workaround. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi!
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi!
do you have the same issue when activating a default WordPress theme? please let us know about your results.
Cheers!
AndyHi!
Actually Enfold is just using WordPress’ standard contact form and not anything special. Does it work when using a default WordPress theme instead?
Cheers!
Andy -
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