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Hi,
1.) use this code inside Quick CSS field:
@media only screen and (max-width: 767px) { div#av_section_1 { background-position: -219px 0px !important; }}
2.) Use this code:
@media only screen and (max-width: 767px) { .av-parallax-inner.main_color.avia-full-contain { background-image: none !important; }}
3.) use this:
@media only screen and (max-width: 989px) and (min-width: 768px) { .responsive .logo { width: 600px; }}
and adjust as needed.
Best regards,
AndyHi,
as it seems to be only on your end and as it requires only a small code snippet, I think to add it inside of Quick CSS field should be sufficient.
Best regards,
AndyMarch 14, 2017 at 12:54 pm in reply to: Booking and Appointment Plug in for Woo Commerce – Compatibility issue #760675Hi,
we can’t provide support for any 3rd party plugins, as written in our support policy. So if the plugin’s author can’t help you with it, then you’ll need to search for a different plugin or hire a freelance developer who can make it compatible for you.
However, I would go for a plugin from the WooCommerce authors (WooThemes).Best regards,
AndyHi,
you’ll get your purchase code from themeforest/Envato. So login into your themeforest account and get your purchase code. Ask their support if you don’t know how to do it.
Best regards,
AndyHey Rio1,
maybe this one could help:
Otherwise you need to search for a plugin with such a function or hire a freelance developer who can implement such customization for you.
Feel free to make a feature request for Kriesi here: https://kriesi.at/support/enfold-feature-requests/
Best regards,
AndyHi,
I get a “NOT FOUND ERRROR” when trying to open your link: http://www.wphelden.nl/product-categorie/sierkussens/
Please share with us a precise link where we can see and inspect the elements in question.
Best regards,
AndyMarch 14, 2017 at 12:23 pm in reply to: Enfold theme styles not loading when “A different domain per language” is chosen #760657Hi,
make sure to use newest WP and theme version (Enfold v4.0.2). Deactivate any other plugins but WPML to check if one is causing this issue.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyMarch 14, 2017 at 12:21 pm in reply to: Autoplay YouTube video only the first time if I use it in a layerslider #760656Hey svetkol,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Maybe there is a plugin out there for you with such a function.
Best regards,
AndyHey dotpulse2,
I can’t click any of the images on the link you’ve provided. Make sure to provide us a precise link where we can check the issue.
Best regards,
AndyHey cseburghausen,
could be possible, that the server is blocking WordPress mail function. Check it with your host. Also see: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Best regards,
AndyHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
On the link you’ve provided everything seems alright with your logos.
Best regards,
AndyHey ccyran,
I don’t see any titles when hovering over your images, so seems to me the code is still working.
Also there are no gaps for me on the link you’ve provided: http://i.imgur.com/B9dMEdj.png
Please clear browser cache and hard refresh a few times if you don’t see it still.
Best regards,
AndyHi,
then try Vinay’s code without media queries:
#advanced_menu_toggle, #advanced_menu_hide { left: 0; right:auto!important; } .responsive #top .logo { float: right!important; }
Best regards,
AndyMarch 14, 2017 at 12:11 pm in reply to: Please fix: Full Width Easy Slider audio & Advanced LayerSlider HTML5 video #760643Hi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
However, the weird thing for me is that you’re using the same video on Easy Slider + LayerSlider. Why not use just one of them? I guess when pausing one, the other one is still going on, so just remove one of them.
Best regards,
AndyHi,
feel free to add this to our featured request list: https://kriesi.at/support/enfold-feature-requests/
However, a plugin like Photon (from Jetpack) may help you out as well.
Best regards,
AndyHi,
your mobile menu looks good to me, but if you want that it’s not clickable on mobile, then you can add this code into Quick CSS field:
@media only screen and (max-width: 767px) { .menu-item-has-children { pointer-events: none; }}
Best regards,
AndyHi,
you can make font-size smaller, so it doesn’t get overlapped anymore. Use this code:
span.av-inner-tab-title { font-size: 10px; }
and adjust as needed.
If you want to adjust it for mobile only, then go for adding some media queries:
@media only screen and (max-width: 767px) { span.av-inner-tab-title { font-size: 10px; }}
Best regards,
AndyMarch 14, 2017 at 11:45 am in reply to: Touch pad view problems with left header menu and grid row images. #760616Hi,
awesome and thank you!
Best regards,
AndyHi,
um Links immer unterstrichen zu haben, nutze diesen Code im Quick CSS Feld:
a { text-decoration: underline; }
Wir können dein Backen und damit das Problem mit den Farben nicht sehen. Bitte Login Daten hier im Private Content Feld.
Gruß,
AndyHey corepart,
not 100% sure what you mean. However, I noticed that you’re using an old version, so please update Enfold to v4.0.2. Remove any plugins to check if one is causing this issue. Ask you host to deactivate any caching on your server.
Also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
rather I would try to convince him that this would be a very old approach to view websites on mobile. A modern theme like Enfold does not support such an old behavior. However, you can try to disable responsive mode and for this go to Enfold->General Layout->Dimensions->Responsive Site
Best regards,
AndyHi,
I’ve checked your LayerSlider and it seems to be fine for me: http://i.imgur.com/AoVinaJ.png
If that is not the correct behavior for you, then show us what you want to achieve instead.Best regards,
AndyHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyMarch 13, 2017 at 8:25 pm in reply to: Fullscreen slider on a product page (above related products) possible? #760231Hey tl_s180,
when you activate ALB on your WooCommerce product page then this should be possible.
Best regards,
AndyMarch 13, 2017 at 8:20 pm in reply to: Color Section Height / Mysterious White Bar, & Color mapping #760230Hey bkheld,
please open different tickets for different questions/issues.
Use this code inside Quick CSS field:
div#av_section_1 { min-height: 79px; }
and adjust as needed.
If this doesn’t help, then send us admin access.
Best regards,
AndyHi,
I can’t see any issues at all. Can you be more clear please? please provide us screenshots showing what you’re talking about (use imgur.com, dropbox).
Best regards,
AndyMarch 13, 2017 at 8:11 pm in reply to: The more tag in visual composer does not works correctly #760227Hey draiselamendez,
why are you using Visual Composer if you have Enfold’s ALB? unfortunately we can’t support any 3rd party plugins, so best to ask plugin’s author about this issue. However, providing us some more information would be good as well, like screenshots showing what you mean and admin access.
Best regards,
AndyHi,
it seems to that its more a general WordPress issue than a theme related one and you can confirm that by activating a default WP theme and check if you get the same result with it or not.
Best regards,
AndyHi,
please open different tickets for different questions.
I checked your website on iPad portrait screen size and what I see is: http://i.imgur.com/iOuRXqS.png, which looks fine to me. So could you already fix it?
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Also please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
AndyHi,
Try the following:
1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
2. Go to Settings > Media
3. Change the image size in question (increase its width / height).
4. Regenerate the thumbnails by clicking the button at the bottom.Best regards,
Andy -
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